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Salesforce Developer Resume

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Irving, TX

SUMMARY

  • Over 8 years of experience in IT industry with around 6+ years of experience in the Salesforce.com CRM both as Administrator and Developer in Salesforce.com Sales, service, Marketing, Customer Service and Support Administration.
  • Experience in Java/J2EE Technologies includes Analysis, Design and Development, Testing, Implementation, production support and maintenance of various Applications.
  • Salesforce certified profession for Salesforce developer 401 and 201.
  • Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
  • Professional experience on creating Salesforce.com Apex Triggers on customized objects, writing Apex classes, Apex controllers, Test Classes, SOAP API, REST API and developing Visual Force Pages
  • Expertise in SFDC Administrative tools like, Managing users, Data Management, Domain Management, Generating Reports, Dashboards, Communication Templates, Tasks and Events.
  • In - depth understanding of CRM business processes and management of Lead, Order, Account, Case and Campaign.
  • Proficient in creating custom objects, custom Tabs, custom fields, Pick list values, Role based page layouts, Workflow Alerts and Actions, Workflow Rules and Approvals, Validation Rules, Custom reports and Report extractions to various formats
  • Created relationships between objects like Master-Detail, Lookup, Entity relationship, Data model etc.
  • Strong knowledge about Sales cloud, Service cloud, Marketo configuration and customization and good understanding with Client/Server architecture, Object-Oriented design techniques and web application design.
  • Customized standard objects like Accounts, Opportunities, Contacts.
  • Experience with Outlook Integration, Single Sign On, and SalesForce to SalesForce functionality's.
  • Experience evaluating and integrating SalesForce AppExchange solutions within overall implementation.
  • Experience in SFDC Integration using Web Service and Apex Programming,
  • Salesforce Service Cloud expertise.
  • Strong in Aura Lightning framework with Applications, Components, Controllers, Stylesheets.
  • Experienced in all phases of SDLC (Software Development) ranging from requirement gathering, design, development, Testing and deployment, including methodologies like Agile, Iterative Software Development and Rational Unified Process(RUP).
  • Proven track record in preparing BRD (BusinessRequirement Document), SRS (System Requirement Specifications), Design Specifications and defining Project plan.
  • Skilled in interpersonal communication and client negotiation, utilized while conducting JAD (Joint Application Development) sessions for requirement analysis, adaptability and feasibility studies to identify critical high-risk areas of the project.
  • Ability to interact with technical and functional staff at all levels and excellent oral, written communication and presentation skills.

TECHNICAL SKILLS

SALESFORCE TECHNOLOGIES: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component& Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, App Exchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls, Analytic Snapshots.

SALESFORCE TOOLS: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool.

PROGRAMMING LANGUAGES: Java, Apex, C, C++

WEB TECHNOLOGIES: HTML, CSS, AJAX, XML, JavaScript

OPERATING SYSTEM: MS Windows, Linux

DATABASES: MS SQL Server, DB2, PL/SQL

METHODOLOGIES: Agile, Scrum, SDLC, RUP.

OTHER TOOLS: Toad, Informatica, Eclipse, SQL Enterprise Manager, SQL Query Analyzer, AQT, ER-Win, MS Visio, Power Designer, Putty and Edit Plus

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Salesforce Developer

Responsibilities:

  • Performed the roles ofSalesforce Developer and Administrator in the organization.
  • Interacted with different business teams and developing teams to acquire the requirements and documentation of business and technology requirements.
  • Developed Custom objects, Custom fields, Tabs, Record types as per the requirements of the organization.Salesforce developer
  • Automated business logics in the organization using validation rules, workflow rules and apex triggers.
  • Created and configured Page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
  • Created complex workflow rules and defined related tasks, email alerts, and field updates.
  • Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Developed apex controllers and extensions along withVisualforce pagesfor better UI and functioning.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Used Data Loader for insert, update, bulk import or export of data from Salesforce.com sObjects used it to read, extract, and load data from comma separated values (CSV) files.
  • UsedSalesforce.comdevelopertoolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services API.
  • Experience in Salesforce Marketing Cloud Implementation and Lightning Design System.
  • Utilized Salesforce Aura Lightning Experience Process Flows to automate Business process.
  • Create/setup Sandbox for user testing and migrate code from development org to other sandbox and production orgs, and vice versa using Force.com IDE.
  • Used the Agile methodology to develop documentation and business models in support of SDLC implementation.
  • Worked closely with thebusinessfor requirements and enhancements while guiding implementation and facilitatingTestingincluding user acceptance of changes.
  • Responsible for analysis, requirements,Testing, production migration and project management of all support issues.
  • Hands on experience on Batch/Real Time Data migration tasks.
  • Defining Validation rules, Work flows and Approval process based on the client requirements.
  • By using Apex Data Loader importing data into Salesforce cloud.
  • Generating reports and Dashboards.

Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing.SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox. MS SQLServer2000, MS Access, Query Analyzer, DTS, BCP, SQL Profiler, Import & Export Data, Windows 2000 Server, MS Office Suite (Word, Excel, PowerPoint, Outlook), SQL, MS Project.

Confidential, St. Louis, MO

Salesforce Developer

Responsibilities:

  • Performed the roles of Salesforce.com Developer and Administrator in the organization.
  • Documented and shared the requirements with SalesForce.com consultants for further implementation.
  • Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Created new custom objects, assigned fields, designed page layouts, components as needed to meet design specifications.
  • Configured different roles, profiles, and accounts in Salesforce.com
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Activities, and Dashboards.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their salesteams.
  • Customized tabs for among different business users groups and business centers.
  • Configuring fields, workflow, reports, templates
  • Create various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Administer security for users, add/remove users, controls, and settings.
  • Perform Salesforce customization that can be handled by System Administrator.
  • Perform day to day salesforce.com operations - bulk data migration, user management, object & field customization, etc.
  • Maintained the client relationship by communicating the daily statuses and weekly statuses of the project.
  • Planned Backup strategy based on projects requirements.
  • Worked with DTS packages and MSOLAP Services.
  • Maintained the consistency of the client's Database using DBCC.
  • Analyzed the existing system and migrated into Salesforce
  • Freezing of requirements based on Business team inputs, detailed analysis of the application in collaboration with the client Business team.
  • Preparing Data Model and get it reviews with client technical architects.
  • Creating the objects and developing the UI based on client requirement using the declarative approach of Salesforce.com
  • Involved in BSR (Business System Requirements) meetings and requirements specifications, documenting the functional and non-functional requirements and was part of designing key solutions needed for project's progress.
  • Implementing the security and sharing rules.
  • Hands on experience on Batch/Real Time Data migration tasks.
  • Modifying the Visualforce pages to work in both Classic and Lightning environment.
  • Worked in development of Lightning components and LightningDesign System. Modifying the Visualforce pages to work in both Classic and Lightning environment.
  • Defining Validation rules, Work flows and Approval process based on the client requirements.
  • By using Apex Data Loader importing data into Salesforce cloud.
  • Generating reports and Dashboards.
  • Creating users to check whether the security model defined is working properly or not.
  • Perform the unit testing in the UI to ensure that the code developed has no bugs both technically and functionally
  • Interacting with the Client team and resolving the issues.

Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox. MS SQLServer2000, MS Access, Query Analyzer, DTS, BCP, SQL Profiler, Import & Export Data, Windows 2000 Server.

Confidential, TX

Salesforce Developer

Responsibilities:

  • Involved in full development life cycle - Developing, testing and deployment.
  • Worked on apex triggers, visual force, apex classes, Work-flows, approval process, Profile and sharing settings, Email2case, web2Lead, Single sign on.
  • Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Developed Visual Force Pages and used standard Controller, Custom Controllers and controller extension Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
  • Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish many-many connectivity among objects.
  • Customized the Dashboards to track the usage for productivity and performance of business centers and their sales teams.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.

Confidential

Salesforce.com Developer

Responsibilities:

  • Involved requirement gathering, functional and business meeting with Client side business people.
  • Developed Custom lookups and tree views using Java script and Visual force.
  • Involved in developing application with Visual force and apex classes design the page layouts with all user friendly and handling all custom events.
  • Coordinate with business and functional teams to gather requirements, design quality solutions, and create development specifications
  • Dynamic approval process implementation (through apex) in the activity and project level.
  • Creating a time dependent workflows and workflows as per the requirement.
  • Created APEX classes, triggers, custom objects, custom tabs, workflow & assignment rules, profile and sharing settings.
  • Clearly communicate project expectations and solutions to team members and business users
  • Custom lookups, Tree views and Dynamic approval process are great achievements in this project.
  • Interacting with salesforce.com technical people for support, new feature activations and other support related issues.
  • Developed and customized workflows and assignments for opportunities ad quotes in Salesforce.com
  • Creating Email templates and handling email services through apex class.

Confidential

Salesforce.com Consultant

Responsibilities:

  • Responsible for integrating to the Siebel Data (Accounts, Contacts, Leads, PriceInfo, Products) with Salesforce.com.
  • Involved Requirement gathering, Territory management meetings and functional meetings with Client.
  • Using command line data loader import data into SFDC Prototype Instance.
  • Provided integration layer using 3rd party software using Salesforce.com Web Services API.
  • Developed user interface and customizations using Visual Force.
  • Created APEX classes, custom objects, custom tabs, workflow & assignment rules to merge existing CRM functionality into Salesforce.com.
  • Developed and customized workflows and assignments for opportunities and quotes in Salesforce.com

Confidential

Software Engineer

Responsibilities:

  • Translated visual designs into meaningful user experiences using various presentation layer technologies including HTML, DHTML, JavaScript and Servlets.
  • Developed user interface using applet.
  • Developed interaction framework for asset database interaction and developed save and conversion specific servlets for applet interaction.
  • Fixed bugs and performed unit testing. Involved in analysis, design and development of the project.
  • Developed the application using Struts Framework which is based on the MVC design pattern.
  • Created GUIs for applications and applets using SWING components and applets.
  • Implemented the project using JSP and Servlets based tag libraries.
  • Involved in Low Level Design including sequence diagrams and class diagrams to understand the existing Customization of features
  • Published and consumed Web Services using SOAP, WSDL and deployed it on WebLogic server Web Server.
  • Extensively involved in identifying root cause for the application bugs
  • Developed custom tags, jsp pages.
  • Worked on deployment on client side
  • Involved in Tech Debt for cleaning existing code.

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