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Sr.quality Analyst Resume

3.00 Rating

Piscataway, NJ


  • Foundation Level Testing in Software Testing (ISTQB)Professional Accomplishments
  • Over 7+ Years of experience in Quality assurance analyst (manual and automation using QTP & Selenium), production support, Defect Triage.
  • ISTQB Certified Tester - Foundation Level
  • Working experience comprises of testing, Defect triaging and production support of SystemX Mobility Retail application, Amdocs Customer Relationship Manager (ClarifyCRM), Amdocs Order Management System.
  • Functional experience includes knowledge of Telecom, retail domain, E-commerce, OSS, BSS and Order Management System
  • Expertise in Functional Testing, Regression Testing, System Testing, GUI Testing, User Acceptance Testing, E2E Testing, Integration Testing, Black Box Testing, White Box testing.
  • Experienced in testing the mobile and web based applications on multiple platforms including Andriod, Blackberry, iOS, safari, explorer (IE), chrome and firefox.
  • Operated Mobile devices and their applications to find and report bugs and develop test cases.
  • Expertise in testing Business Validation, analyse business and system requirements, creating test cases, executing, reporting defects, validation and verification, analysing defects and tracking them to closure
  • Worked onPOS self-check out / POS QA Testingwas involved in setting of QA Test environment with simulated POS test environment.
  • Comprehensive knowledge of software testing, Software Development Life Cycle, and IVR manual testing methodologies
  • Experience in Agile, Scrum, and sprint methodologies.
  • Expert in defect triaging, analysing, tracking.
  • Experienced in ConceptWave ( Confidential Order Care and Confidential Catalog Manager) tool and its complete functionality.
  • Trained in ConceptWave ( Confidential Order Care and Confidential Catalog Manager) on basic and advanced modules.
  • Sound knowledge on Junit, TestNG framework for Unit testing, Maven and Ant for Project building tool, Jenkins/Hudson for Continuous Integration.
  • Established continuous integration practice and standards with Jenkins
  • Experienced in Mobile Testing, Automation scripting, Descriptive Programming, Automation Framework, VB Script, Selenium IDE, Selenium scripting using JAVA.
  • Expert in SOAP UI, SOAP UI Pro/Ready API, REST and worked on data driven, functional, E2E testing and automated the complete System testing using SOAP UI PRO.
  • Expert in QTP Automation tool, Selenium IDE tool,Selenium WebDriver,Selenium Grid, ALM Quality Centre tool, TLG-CSM tool, TOAD tool, Appium Tool, Eclipse, Vi Editor
  • Onsite Co-ordinator (since September 2010) - reciprocating tasks to Offshore. Hosting status and tracking meetings. Sending defect status report to all the stakeholders.
  • Expert in ATT Titan initiative to enable U-Verse and Mobility Bundles as well as simplify sales, ordering and care
  • Experienced in Putty tool, Unix Commands, Unix Shell Scripting, Oracle, SQL
  • Trained in and practicing Confidential &T’s IT Unified Processes (ITUP), Confidential &T Process Framework- Express One
  • Expertise in writing test cases according to the business specifications and preparation of RVM (Requirement Validation Matrix), co-ordination with Developers, tracking issue / question / defect for proper closure. Maintaining daily execution status and buffer.
  • Expert with complete AMDOCS Suite knowledge CRM/ACS/OMS/Enabler/MTLG
  • Experience in leading team
  • Analyse production defects, perform RCA, update database - product catalogue, transaction tables, push orders stuck in queue.
  • Perform testing of fixes and certifying for production deployment


Case Tools: ALM Quality Center, WebTrax,PAREC, Jira, Rally

Languages: C,C++,UNIX, SQL,PL/SQL,JAVA, VB Scripting. C#, Groovy

Databases: Oracle 11i,MySQL

Automation Testing: QTP 11.0,Selenium IDE, Selenium WebDriver,Soap UI pro, Rest API, JUnit, Jenkins, Android/iOS, Web API

Packages/Tools: MS-Office(MS Word, MS Excel, PowerPoint etc.), TOAD Database, Citrix

Operating Systems: Windows 98, XP, 7 & 8, UNIX, LINUX, MAC OS

Mobile Platforms: iOS, Android OS


Confidential, Piscataway NJ

Sr.Quality Analyst

Environment: SOAP UI & Pro/Ready API, ConceptWave, Android, iOS.


  • Analysing and review business requirement and system requirements
  • Create High Level and Detailed Level designing of test scenarios based on business requirements
  • Writing test cases according to the business specifications
  • Reviewing test scenarios with business, developer, client and other stakeholders
  • Created and configured various mock servers in Soap Pro for system testing purposes
  • Worked on groovy scripting to get different responses in mock servers in SOAP to test various test cases
  • Developed automated test scripts for soap ui pro/Ready API.
  • Automated the system testing which involves connecting, checking and validating the DB and various message logs for the different interfaces.
  • Performed functionality testing which involved the testing of all core functions of the application.
  • Tested the application under different networks and Internet speeds including while on EDGE, 3G, LTE and Wi-Fi.
  • Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
  • Thorough knowledge of mobile platforms such as Android and iOS.
  • Responsible for generating business process flow diagrams based on business resource documents.
  • Tested the application under different networks and Internet speeds including while onEDGE, 3G, 4G, LTE and Wi-Fi.
  • Tested the application oniPadandiPhonewhen the operating system was unveiled and made sure the application was enhanced to be compatible with theAndroid devices
  • Involved in establishing scope, traceability, and test scenarios
  • Worked and configured catalog manager (ECM).
  • Coordinating with Offshore team, create/assigning task and estimating the time duration to complete each tasks
  • Experienced in testing Web API using Ready API/SOAP UI Pro.
  • Experienced in automating the webAPI services using the Ready API tool.
  • Active participant in creating and providing suggestions on user stories for each sprint.
  • Set up and configured various test environments including E2E test environments which includes port details, URLs, and activating nodes, message logs, end points and ports etc.
  • Worked and trained on conceptwave ( Confidential Order Care and Confidential Catalog Manager) tool which includes both basic and advanced modules.
  • Created and tested the End to End test cases in various test environments.
  • Worked closely with developers to fix the raised defects during testing
  • Assisting the onshore and offshore team members by providing the solutions to their problems in the project as well by explaining the complete architecture and the flow of the project
  • Setting up the calls to discuss blockage/defects and find out the path forward
  • Sending defect report to the Stakeholders
  • Worked on Xpaths, XMLs, and the change in parameters of the XMLs for system testing purposes.
  • Attending daily status calls and updating status in daily scrum meetings
  • Worked in war room testing with frontier team to test the latest builds.
  • Established continuous integration practice and standards with Jenkins
  • Worked on LDAP configurations and setting up mocks to the test environments for the system testing as well as integration testing.
  • Familiar with Rally, HP ALM for defect tracking, creating test cases, updating test cases, keeping track on user stories, and to get the updated designs and flow of the project.
  • Worked on Jenkins server to get the latest builds and deploy dat to the test to do regression and system testing.
  • Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads)
  • Tested Mobile application behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls

Confidential, Charlotte, NC

Sr. Quality Analyst

Environment: iOS, Android, All browsers, Perfecto Mobile, Jira, Rally, ALM, SharePoint, JAVA, Oracle, SQL AND QTP.


  • Participating in the requirements analysis and design meetings with developers, business team for Review and facilitate in requirement freezing after certain point.
  • Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
  • Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
  • Executing the test cases (manual and automated) and reporting the bugs in Rally and ALM.
  • Mentoring and Monitoring the QA Team, troubleshooting any technical problems.
  • Collaborating with development team and project managers in test execution and communicating all the issues.
  • Consolidated and generated project status reports / metrics and updated the project plans accordingly.
  • Used Device Anywhere and Physical devices to test application on Mobiles and good in analyzing the ADB logs and IOS logs.
  • Created Test Scripts and assisted in user acceptance testing (UAT).
  • Generating project status reports/metrics and updating project plans and Tracking them.
  • Coordinating and leading the reviews and inspections and follow up on ongoing test activities
  • Performed regression tests and repeated the testing cycle until the defects are eliminated.
  • Worked on creating Keyword driven automation framework for testing mobile application and also perform manual testing on web application as well.
  • Managed the Send Money and Bill pay transaction.
  • Responsible for updating and maintaining for all the defects found during functional and regression testing and reporting them in JIRA and following up the bug life cycle.
  • Performed both Positive Testing and Negative Testing and compatibility testing with various Android and IOS devices to ensure dat functionality works fine.
  • Involved in User Acceptance Testing, GUI Testing, and Regression testing, on different versions of the application.
  • Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in UAT phase.
  • Prepared quick test planning with Test Strategies, test schedules, build acceptance, data preparations and UAT for Production Support Issues.
  • Participated in Meetings from analysis phase to till UAT.
  • Set up the data and environment for performing UAT to get client’s approval to pass the product.
  • Providing regular feedback/status on development and projects to Project Manager.
  • Involving in interviewing the new candidates for the project and providing training and mentoring support on all QA activities.
  • Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc)
  • Tested Mobile application behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls
  • Publishing the application in production for all platforms (IOS, Android, and Windows).
  • Conducted Functionality testing during various phases of the application using QTP.
  • Validated data for theSybaseversion of the application with theSQLversion in order to check thedata integrityof the new version with the older version.
  • Wrote many SQL queries for back end Testing.
  • Provided regular status updates to the project manager on high priority issues.
  • AttendedTurnoverandProductmove meetings.

Confidential, TX

Quality Analyst Lead

Environment: Selenium, J2EE, Oracle, Android/iOS


  • Analysing and review business requirement and system requirements
  • Create High Level and Detailed Level designing of test scenarios based on business requirements
  • Writing test cases according to the business specifications
  • Reviewing test scenarios with business, developer, client and other stakeholders
  • Identifying data required for execution and risk involved.
  • Uploading Test Cases to QC, Executing scenarios and validating, updating status in QC for test cases
  • Used Selenium IDE to locate the Objects and used the locator in scripts
  • Designing Automation framework using Selenium WebDriver
  • Developed test scripts to automate process of testing in Selenium WebDriver
  • Developed and maintained automated regression test cases in Selenium WebDriver using Java Programming language
  • Established continuous integration practice and standards with Jenkins
  • Evaluated and interpreted Point of Sale requirements created by external vendors.
  • Executed automated Selenium Scripts and reproduced failures manually
  • Executing Automation scripts for Sanity testing and sending results to stake holders
  • Coordinating with Offshore team and assigning task.
  • Setting up the calls to discuss blockage and find out the path forward
  • Sending defect report to the stakeholders
  • Run functional, regression, and usability testing on various mobile devices: iOS, Android. And automating them using the special tool called Appium
  • Attending calls and updating status on DTV.
  • Testing native mobile application on iOS and Android which combines GPS and social to the user group of data.
  • Testing and automating the mobile billing application on various platforms like iOS and Android by using Appium.
  • Defect analysis and finding out the root cause and creating mitigation plans
  • Using TLG - CSM to activate subscribers and modify them as required depending upon scenarios
  • Verifying logs, XML, ACS logs and other backend systems like Enabler and TLG for Titan Orders.
  • Fulfilment of Mobility Subscribers
  • Performing defect triaging, analysing defect, performing RCA on production defects
  • Updating product catalogue and transaction table on production issues
  • Pushing Orders from Queue- Order stuck in OMS activity queues
  • Validating fixes before deploying on production

Confidential, NJ

Sr. Quality Associate


  • Analysing and reviewing Business Requirements, software requirement specification (SRS),
  • Creation of detailed test cases RVMs (Relationship Validity Matrix) based on the requirements and uploading test cases to Mercury Quality Center.
  • Maintaining detailed status of the Order Management System environment.
  • Requesting data requirement and getting data fulfilled for execution.
  • Validating the order E2E ordering flow - Negotiation, provisioning & Notification
  • Automating order creation processes to create data for modify flows using QTP and VB script.
  • Automating capturing screen shots using QTP in VB script.
  • Responsible for Environment set-up, approving fixes, downtime and following blocking issue to resolution.
  • Responsible for detail status report and sending them to all stake holders.
  • Testing Titan Orders validating unified bill in Enabler and TLG.
  • Vast Experience working in FIE, PIE & MPIE environments.

Confidential, NY

QA Analyst


  • Understand the test environments, components involved. Create test strategy, detailed working plan, resource plan and identify risks/dependencies for the project.
  • Design, create and execute test scripts with appropriate test data for functional and non-functional test phases using QTP
  • Developed different functions to repetitive testing process to minimize the scripting.
  • Conducted Day to day planning meetings and ensured the delivery of the product with in the deadlines.
  • Involved in Preparation of Defect Status, Traceability Matrix and Validation Summary reports
  • Had regular interactions with the Developers, Business Analysts and the System Administrators for continuous improvement of the application.
  • Maintain and execute regression packs
  • Defect tracking and defect resolution using Quality Center

Environment: QTP 9.2, Quality center, SQL, PL/SQL, Toad, VBScript, Java Script, Windows NT, XP, Oracle.

Confidential, Summit, NJ

QA Analyst


  • Developed automated test scripts for different Oracle e-Business Suite products (SCP, PO, AP, AR, GL, FA, PA) testing using QTP.
  • Worked on different functionalities like Create Sales order, Create Purchase Orders, Create Invoice and match PO with Invoices etc.
  • Developed scripts for OTC (Order to Cash) in Order Management (OM) and Accounts Receivable (AR) Modules and validated the data in GL with Journal Posting.
  • Developed scripts in running the End to End scenarios for (Procure to Pay) Purchase Orders (PO) and Accounts Payables (AP) which interface with HR, FA, PA.
  • Developed QTP scripts and enhanced those scripts using descriptive programming, function libraries (.vbs) files using VBScript according to the functionality.
  • Written function library (.vbs) file using VBScript for Login Application, Logout Application, Form Status Check, Datasheets Compare, Check LOV Status, Responsibility Selection, Down Load files from QC and Get Cell Data from Excel functions etc.
  • Worked onPOS self-check out / POS QA Testingwas involved in setting of QA Test environment with simulated POS test environment.
  • Verified the functionality and the user access permission for the Responsibility matrix.
  • Worked on Data Conversion testing for the Oracle database form the SOLOMAN database using TruCompare tool.
  • Extremely worked on expert view using with reusable actions, function libraries with regular expressions.
  • Opened defects under Quality Center Defects tab and Ran regression test sets from QC.
  • Reviewed the test manual and automation test scripts in Quality Center and sent them for Ready for QA to get approved.
  • Documented all phases of system life cycle as required by FDA regulation under 21 CFR Part 11(Electronic Records and Electronic Signatures) to successfully complete QA checkpoints.

Environment: Oracle R 12 Oracle e-Business Suite, QuickTestPro 9.5, Quality Center 9.0, Windows XP

Confidential, Princeton, NJ

QA Analyst


  • Analyzed the business requirements and Functional Specs for developing Test Plan and the Test Strategy
  • Assigned/Wrote Test Cases for EDW - Data ware house (Source to Target) and Cognos Standard Reports, OLAP and CUBE.
  • Conducted Test plan reviews, Test case reviews.
  • Worked on traceability matrix to map Test cases against Requirements using Quality Center.
  • Validated ETL DW load statistics and Data mart Loads on an Ongoing Basis
  • Validated Source - Target mappings applying various transformation rules and Business Rules.
  • Validated Data ware house DB2 tables using DB2 Visualizer
  • Worked on Data balancing of measures (Written Premium, Earned Premium)
  • Validated Adhoc Reports, OLAP Reports for Data Accuracy.
  • Worked in creating scenarios for row count validations in EDW.
  • Created test sets based on scenarios to validate EDW.
  • Participated in Defect Review, Actuarial Review meetings periodically
  • Test management is done using HP Quality Center.
  • Good experience with keying policies for Personal Lines(APV,PDP,HOP,WNE,WNP) and Commercial Lines (CWP,BOP,CAG,CWA)
  • Documented QA Process, Weekly Progress and Defect Summary Report.

Environment: 5.3 PMS, Mainframe (JCL, COBOL, QMF, VSAM) DB2, SQL Server, Toad, Cognos 8.0, IBM Ascential Data Stage 7.5.2, Mercury Tools (Quality Center), Agency Information System AIS2.0

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