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Salesforce Developer/administrator Resume

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Dover, NH

SUMMARY

  • 5+ years of software experience in evaluation, design, development, testing, maintenance and production support using SDLC process and methodologies.
  • Over 3+ years of experience in SalesForce CRM as developer/administrator and 2 years of experience in Object - Oriented Programming using Java/J2EE Technologies.
  • Good understanding of Salesforce setup menu, Configuration, custom application development, administration and deployment of applications to Force.com platform.
  • Experience in designing of custom Tabs, custom Objects, custom Fields, Page Layouts, Workflow Actions and Approvals, custom reports, Dashboards, Visual Force Pages, Apex Classes, Controllers & Triggers and various components as per the client and application requirement.
  • Good Experience in building Custom Applications that includes administration, configuration, implementation and support experience on Salesforce.com and Force.com.
  • Hands on Experience in SFDC development using Apex Classes, Triggers, VisualForce, Force.com, SOQL, SOSL.
  • Expertise in customizing standard Objects, Accounts, Contacts, Opportunities, Cases, Leads, Campaigns, Reports and Dashboards.
  • Implemented security and sharing rules at object, field and record level for different users based on Organizational hierarchy.
  • Extensive experience in creating lookup relationships and master-detail relationships on the objects and creation of junction objects to establish connectivity among other objects.
  • Proficiency in analyzing business requirements, entity relationships and converting them to Salesforce custom objects, object relationships, Entity relationship data model, Pages, Classes, Interfaces, Workflow rules, Email Alerts.
  • Good Experience in data migration and integration using Data Loader.
  • Experience in using ETL tools for handling large volumes of data.
  • Experience in wide range of languages and technologies such as Java, J2EE, Apex, HTML and JavaScript.
  • Experience in MS SQL Server, Oracle and MySQL Databases.
  • Experience in Integration of Project with Web Services, MS-Word and MS-Outlook, MS-Excel (Import and Export) and MS-Project.
  • Involved in Unit testing, Integration testing, Regression testing, System testing.
  • Involved in the Build & Release Management (giving builds, branching code, deploying code at client side, scheduling releases).
  • Excellent Interpersonal and Communication Skills with Strong Problem Solving capability.

TECHNICAL SKILLS

SalesForce Technologies: Salesforce.com, Force.com IDE, Workflow & Approvals, Custom Formulas, Validation Rules, Email Templates, Roles and Profiles, Reports, Dashboards, Data Loader, Page Layouts, Visual Force, Apex, Triggers, SOQL, SOSL, Web Services SOAP.

Languages: C, C#.Net, Java, J2EE, Apex, SQL.

Web Technologies: HTML, CSS, XML, JavaScript, SOAP

Databases: MS-SQL Server 2010/2012, Oracle 10g/11g, MySQL

Documentation Tools: Microsoft Office Suite.

Tools: /Utilities/IDE: Eclipse, GitHub, Team Foundation Server 2012, Tortoise SVN, Quality Center

Operating Systems: Windows 8, Windows 7 Enterprise, Windows Vista, Windows 98/2000/XP, Linux

PROFESSIONAL EXPERIENCE

Confidential, Dover, NH

Salesforce Developer/Administrator

Responsibilities:

  • Worked as team member and performed the roles of Salesforce Developer/Admin in the organization.
  • Interacted with Business Stakeholders to gather the requirements and Implement these requirements on Force.com Platform.
  • Designed, Implemented the custom objects, Custom tabs, Validation rules, Page Layouts, Compact Layouts to suit the needs of the Application.
  • Worked on creating the users and assigning the roles, profiles for different users in the organization.
  • Created Object and Field level security to hide the critical information on the profile users.
  • Created Workflow rules, defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic.
  • Developed the application interface using Visual Force Pages and Apex.
  • Designed and developed Apex Classes, Controller Classes, and Apex Triggers for functional needs in the application.
  • Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick list, Custom Formula, Filed Dependencies, Sharing rules, Approval Process for automated alerts, field updates and Email generation.
  • Created custom reports and dashboards for analyzing the information provided by the user.
  • Responsible for managing Profiles, roles, public groups, queues, Permission sets, Sharing settings.
  • Migrated data from csv files to SFDC using data loader.
  • Used SOQL and SOSL within Governor limits for data manipulation needs of the application using the platform database objects.

Environment: Force.com Platform, Apex, VisualForce, Data loader, Java, Security Controls, Windows 07.

Confidential, Chicago, IL

Salesforce Developer/Administrator

Responsibilities:

  • Responsible for Business Analysis and requirement understanding, development and data modeling.
  • Implemented the requirements on Salesforce.com platform and Force.com plug-in using Eclipse.
  • Developed various custom objects, Components and Visual Force pages.
  • Worked with various Salesforce standard objects such as Accounts, Contacts, Leads, and Opportunities.
  • Developed and deployed Workflows & Approvals wherever necessary.
  • Created Email templates and inbound emails using Visual Force for the clients and customers.
  • Developed and configured various Custom Reports and Report Folders for different User profiles based on the need of organization.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Created Page Layouts, Search Layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
  • Created Users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Used Data Loader to make bulk upload of client data.
  • Created multiple Record Types based on the category of clients.
  • Developed Triggers for complex Workflow rules working around the governor limits.
  • Involved in setting up Role hierarchy and assigning the users as per the roles.
  • Migrated data from csv files to SFDC using data loader.
  • Worked with Production support team and fixed the issues on On-Demand basis.
  • Used Sandbox for Testing and migrated the code to the deployment instance after testing.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help of Salesforce.com.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Email Services, Security Controls, Eclipse IDE Plug-in, Windows 07.

Confidential, Northbrook, IL

Salesforce Developer/Administrator

Responsibilities:

  • Involved in requirement gathering, analyzing the information, documenting the functional and non-functional requirements.
  • Created new Salesforce users and maintained existing users. Ensured that users had visibility only to their appropriate data.
  • Creating a custom object called Global History object which mimics the standard history table.
  • Creating a batch Apex class which copies the bulk records from history tables of each detail object inserts them into the Global History object.
  • Helped to automate some business processes by creating workflows (email notification/fields/updates/tasks).
  • Created the Dashboards, Reporting Tabs and Pages based on the available data.
  • Worked on Creating Visualforce Pages on Force.com IDE Platform and Eclipse.
  • Performed the testing operations on the VisualForce Pages, Custom Objects and Reports. Responsible for creating test methods to provide maximum coverage to the triggers and other Controller Classes.
  • Created Users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Provided on-going support to identify, troubleshoot and quickly relay production issues to team.
  • Strong functional & analytical skills in understanding the Business Processes & CRM objectives and recommending the "right-fit" solution.
  • Extensively uploaded data using Data Loader.
  • Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
  • Performed object cleanup and data migration to and from Salesforce.com.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Email Services, Security Controls, Eclipse IDE Plug-in, Windows 07.

Confidential, Port Washington, NY

Java Developer

Responsibilities:

  • Designed and developed the application as per the business requirements and technical specifications.
  • Participated in technical design and prepared the detail design documents for the responsible areas of the application.
  • Used Java, Struts, Jsp, HTML, CSS and JavaScript to develop the application user Interface.
  • Created SQL queries, Procedures and Triggers to interact with Oracle database.
  • Involved in creating Test Plan and Test Cases to test the application
  • Performed Unit Testing Using JUnit to implement the test cases.
  • Worked on Automating the builds and deployments for the Applications Using Microsoft Visual Studio Team Foundation Server.
  • Created and modified the Xaml templates to build the Java applications.
  • Created and Updated the PowerShell scripts for deploying the builds to the server.
  • Interacted with various users during the testing phase and analysis.

Environment: Eclipse IDE, Oracle database, Team Foundation Server 2012, Windows PowerShell IDE.

Confidential, Melville, NY

Java Developer

Responsibilities:

  • Involved in Complete Software Life Cycle Process including analysis, design, development and testing.
  • Involved in requirements analysis of the customer specifications and created technical specifications document.
  • Designed and Developed the User Interface using Java, Struts, Jsp, HTML, CSS and JavaScript.
  • Performed the data validation at client side using JavaScript.
  • Wrote SQL Queries, Procedures to interact with the Oracle database.
  • Created BPEL process to print invoice reports through Database using Adapters.
  • Used Database Adapters to connect the Oracle database using Web Services.
  • Used Soap UI to test the webServices.
  • Involved in testing and debugging the applications.

Environment: EIP (Enterprise Imaging Platform), Oracle Middleware Fusion 11.1.1.7.0 , Oracle Jdeveloper (IDE), Windows 07.

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