PROFESSIONAL SUMMARY:

• Certified PEGA PRPC System Architect having 8 years of experience in IT Industry with 4 years of Experience in Design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PEGA Systems PEGA Rules Process Commander (PRPC).
• Experience on Requirement Analysis, Design, Implementation of PRPC in Agile and Waterfall Methodologies.
• Defined Class Structures (Work, Data), Work Cover and Work Object.
• Designed PRPC flows, Assignments, Utilities, Decision, Spin - off, Split-Join shapes.
• Implemented notification tasks using correspondence rules and decision Rules.
• Expertise in Decision, Process, Technical, SysAdmin Categories of rules.
• Extensive debugging Skills in PRPC using with TRACER, Clipboard, PAL and Rules Inspector.
• Expertise in developing User Interfaces, screen layouts using Harness and Section.
• Worked on Circumstancing by creating the circumstance definitions.
• Work Exposure on SLA, Integration (SOAP, SQL) with PRPC.
• Created Product, Patch and Deployed into QA, UAT and PROD envy’s
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Good knowledge in designing the application that follows all the Pega guardrails, DCO and Agents.
• Thoroughly worked on reporting wizard, list views, summary views, decision trees, decision tables, constraints, map value, activities, edit input, Obj-validations, HTML Rules, Correspondence rules, Data tables, sys management applications, database wizard, portals, sections, harness, flows, actions, bulk processing, customizing PRPC Rules, Connector Rules and Services
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases.
• Excellent written, presentation and verbal communication skills.

TECHNICAL SKILLS:

BPM Software: Pega RULES Process Commander (6.x, 5.x)

Languages: SQL, PL/SQL, C, C++, Java, COBOL, JCL

Operating Systems: Windows/98/NT4.0/2000/2003/XP, UNIX

Web Services: SOAP, MQ, WSDL, XSD, XML

Web Technologies: HTML, AJAX, Java Script, CSS

Design Technologies: Microsoft Visio 2003/2005

Databases: Oracle, Db2

Application Servers: Web Sphere, Apache Tomcat

PROFESSIONAL EXPERIENCE

Confidential, Washinton D.C

Pega Consultant

Responsibilities:

• Designed and implemented the User Interfaces using Sections, Harness and Flow Actions.
• Created various process flows.
• Developed various Activities.
• Created Properties, Class structure and Validations.
• Utilized the Decision rules like decision tables, decision trees and map values to implement the business rules.
• Implemented Declarative expressions, declare Constraints.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Involved in creating Corresponding Rules.
• Implementation and integration of multiple external systems with soap connectors and Services.
• Created list views and summary views for reporting purpose which were reused both at the UI front and at the reporting gadgets with pie charts and trend reporting.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Involved in Creation of validation rules to implement business logic validation.
• Ran various performance tools such as PAL and DB Trace.
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases and prepared the Unit Test Results document.
• Experience in working with customers to determine their needs, gather and analyse and document requirements, communicate with customers throughout the development cycle, manage customer expectations and resolve issues.

Environment: Pega Rules Process commander, DB2,CPM framework, SQL, Apache Tomcat.

Confidential, Charlotte, NC

Pega Developer

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Design and development of Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Created various reports using List View and Summary View Rules.
• Involved in creating the SLA events on the assignments where it will get auto closed up on reaching the time lines as per the business rules.
• Created Correspondence Rules.
• Tested and debugged using tracer and rules inspector.
• Ran various performance tools such as PAL and DB Trace.
• Fixed the issues found in Unit testing and QA.
• Involved in Creation of validation rules to implement business logic validation.

Environment: Pega Rules Process commander, Db2, Apache Tomcat and Visio.

Confidential,Raleigh NC

Pega Developer

Responsibilities:

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Supported documentation of design and creation of rule sets and class structures.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Involved in Design of class Structure, Properties, Activities and Service rules
• Prepared the User Interfaces (section, harness and flow action).
• Implementation and integration of multiple external systems with soap connectors.
• Tested and debugged using tracer and rules inspector.
• Involved in Creation of validation rules to implement business logic validation.
• Used various methods in activities depending on the business rules in the project.End to end Integration testing of the application.

Environment: Pega PRPC, Visio 2003, Oracle 9i/10g, Windows XP, Apache Tomcat.

Confidential, Newyork NY

Application Developer

Roles and Responsibilities:

• Created technical design documents and requirements documents on the basis of use cases.
• Interacting with clients to understand the business requirements.
• Involved in gathering business requirements, analysis and construction of the project.
• Involved in Design of Class Structure, Properties, Activities and Service rules.
• Involved in Design of SQL connector to get data from external database.
• Developed Flows and activities.
• Actively involved in the User Interface solutions and modified the Harness, Sections for the clients.
• Creation of Declarative expressions for a value change on the properties.
• Creation of Validation rules using Rule-Edit-Input and Rule-Obj-Validate to implement business logic validation.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Creation of Activities for implementing core business logic.

Environment: Pega PRPC 5.5/6.1, MQ Series, Web Services, MS-Visio, XML, SOAP.

Confidential, Concord NC

Developer

Responsibilities:

• Writing the new programs according to the client’s requirement
• Enhancement of Existing Systems according to the client’s requirement.
• Development and Testing of Programs and preparing UTP, UTR documents and SIT scripts.
• Providing Application production Support and Bug fixing.
• Providing statistical reports, data extracts to business by writing queries and Query optimization.
• Data adjustments-Analyzing the problem and giving fixes through Change records.
• Appropriate communications with the various clients, customers and third party companies.
• Meet service reporting standards - timely production, accuracy of content, received by all recipients.
• Accurate Monitoring of service center queues. Scheduling and monitoring of jobs.
• Performing peer reviews, Making the deliverables ready within the deadlines.

Environment: COBOL, JCL, DB2, VSAM, Endeavor, File-Aid, Expeditor and QMS Alchemist, File-Aid, Expeditor, Spufi, ISPF, Service Center

Confidential

Systems Programmer

Roles and Responsibilities:

• Writing the new programs according to the client’s requirement.
• Enhancement of Existing Systems according to the client’s requirement.
• Development and Testing of Programs and preparing UTP and UTR documents.
• Performing peer reviews.
• Making the deliverables ready within the deadlines.

Environment: COBOL, JCL, DB2, VSAM, File-Aid, Expeditor, Champ, File Manager, PDM, Expeditor.