SUMMARY:

• Self - motivating professional wif 8+ years of experience as a Business Analyst/ Business Systems Analyst wif experience in Wealth Management, Credit Risk, Regulatory Compliance, Banking and Insurance
• Proficient in requirement gathering, analysis and business processes management wif a strong knowledge of System Development Life Cycle (SDLC) methodologies such as Waterfall and Agile (Scrum, RUP)
• Experience creating As-Is and To-Be process models, conducting Gap Analysis to understand areas of improvement and analysing teh risks involved through SWOT, Value Stream Mapping, Feasibility Analysis and Impact Analysis.
• Experience in conducting Joint Application Development (JAD) sessions wif end users, SMEs and stakeholders.
• Highly experienced in creating teh requirements artifacts, BRD, SRS, Use-cases, Functional Requirements Document (FRD), Technical Requirements Document (TRD), User Stories and Change Requests
• Well versed in writing User stories, proficient wif different estimation techniques such as Planning Poker, T-Shirt Sizing and wif prioritization techniques such as MoSCoW (Must, Should, Could, Wont) Analysis, Kano Analysis, etc.
• Proficient in breaking down epics into user stories (INVEST format) and handling requirements churn.
• Adept in Service Oriented Architecture (SOA), possessing experience in Web Services (Simple Object Access Protocol, Representational State Transfer, WSDL), client side and server side validations.
• Experience wif Enterprise Risk Management, Business Continuity Planning (BCP), and Change Management.
• Skilled in gathering requirements that are SMART (Specific, Measurable, Attainable, Realistic, Timely)
• Extensive knowledge in data collection, analysis and evaluation, analytical problem solving, decision making and interpersonal skill wif ability to interact wif individuals at all levels.
• Highly expertized in tracing requirements throughout teh development process, ensured all requirements had an associated test case and verifying adherence to Requirement Traceability Matrix (RTM).
• Extensively used JIRA, Rally and TFS tools for requirement documentation, user story tracking and generated various scrum artificats to be analysed by teh product owner.
• Significant experience in reviewing Test Procedures and creating Test Cases and Test plans. Also collaborated often wif teh testing team to perform functional testing, regression testing and user acceptance testing (UAT).
• Proficient in creating mock-up screens and prototyping static and dynamic UI wif HTML4, Mock-up Screens and MS Visio. Experience wif storyboarding and creating quick wireframes.
• Comprehensive knowledge of Data Warehousing concepts such as data structures, schemas, entity relationships. Also possess significant experience using ETL tools such as SSIS and Informatica Powercenter.
• Thorough understanding of business processes to aid management in business intelligence.
• Extensive experience wif Data Modelling, Word, PowerPoint, MS Project, Access and SQL.

TECHNICAL SKILLS:

Operating System: Windows XP/Vista/7/8/Mac OS.

Methodologies: SDLC, JAD, GAP, Agile, Scrum, Waterfall, RUP

Business Tools: MS Project, MS Visio, Excel - Macros, VBA, MS Word, MSPowerPoint, MS Access

Supporting tools: HTML,XML, SQL, JIRA,TFS

Statistics: Data Modeling and Analysis, Regression, Risk Analysis

Testing Tools: HP Quality Center, HP Application LifeCycle Management

Database Tools: MY SQL, Microsoft SQL, Oracle 11g

ETL Tools: Informatica, SSIS

Graphical Tools: Mock-up Screens, Wireframes

Project Management Tools: MS Project, SharePoint (2007, 2010,2013)

Reporting Tools: IBM Cognos, Tableau, QlikView, SSRS

Programming languages: C#, Java

PROFESSIONAL EXPERIENCE:

Confidential, Hopewell campus, NJ

Senior Business Systems Analyst/ Scrum Master

Roles And Responsibilities:

• Analyzed "Current State" of existing Anti-Money Laundering infrastructures, and defined and documented teh roadmap to achieve teh next evolution of AML transaction monitoringarchitecture
• Analyzed teh IterationBurn Down chartsand reviewed defects.
• As experiencedScrum Masteranticipated and removed obstacles from project team’s path and pushed them to deliver quality results based on schedule.
• UsedJIRA for issue tracking, user story management and requirement traceability.
• Developed use case documentation for system requirements, business process flows, andscreen mockupsusing MS Visio.
• Responsible for identifying and documenting business rules and creating detailed diagrams includingUse Cases, Use Case diagrams, Business Flow diagram.
• Assist wifUser Acceptance Testing,developing and maintaining quality procedures, and ensure that appropriate documentation is in place. Assisted inBlack box, UAT and Regression testing.
• Assisted in identifying documents needed to developSuspicious Activity Reports (SAR)as required byBank Secrecy ActandFINCENfor generating reports and red flags to reportfraud, money laundering, patterns and inconsistenciesactivities.
• Communicated TEMPeffectively across company contacts and clients, internal team about project requirements and schedules.
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and wif teh desired results. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Collaborate cross-culturally wif varied stakeholders to define scope, goals and deliverables for each cycle, on-board newly acquired multi-million and billion dollar businesses, and provide tool advice on developing financial reports
• Perform Feasibility, Adaptability and Risk Analysis to identify teh business critical and high-risk areas of teh application.
• Gathered Business Requirements, through constant interaction wif teh Finance Managers, Financial Analysts and Finance Business Intelligence team to get a better understanding of teh Business Processes.
• Coordinated and conducted joint application development (JAD) and walk through sessions involving business unit stakeholders, financial analysts, project managers thereby utilizing strong interpersonal and written communication skills.
• Used Web services to communicate wif teh business layer object.
• Assigned test cases, point of contact for External UAT, resolved issues and submitted Operational Process document for future automated process.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups thus defining teh Business Process Model and Data Process Model.
• Performed Feasibility, Adaptability and Risk Analysis to identify teh business critical and high risk areas of teh application.
• Interacting wif business, prioritizing teh requirements for release, define requirements and generated reports.

Environment: Scrum-Waterfall, Tableau, MS Visio, MS Project, MS office, UML, Fraud management, Money

Confidential, Buffalo, NY

Sr. Business Systems Analyst/ Scrum master

Roles And Responsibilities:

• Assisted in designing and implementing teh default view that could track spending activities from different user accounts and segregate spending by different categories, by using Scrum-Waterfall Methodology.
• Coordinated activities between business unit and technical staff, developed new methods, policies, and procedures to meet teh business need.
• Excelled in guiding teh work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change TEMPeffectively in rapidly evolving global business environments
• Designed message formats, queues, systems interfaces, and worked wif teh account managers and compliance team through interviews, questionnaire and JAD sessions.
• Defined teh scope of teh project and identified teh major actors, using various elicitation techniques to gather requirements.
• Extensively done GAP analysis in teh project, as there were numerous ‘As-Is’ and ‘To-Be’ conditions.
• Developed business requirement documents, use cases, functional and non-functional documents and process diagrams including context, dataflow and decomposition diagrams.
• Captured teh empirical data and identified ways to improve engineering practices.
• Participating in Scrum of Scrums (for cross-team dependencies) and an Active member in leadership meetings.
• Managed Agile Scrum teams, creating Business Use case, developing Epics, user stories, Maintaining Product Back logs, Release Sprints, Sprint Poker Planning, Sprint release, Sprint retrospective
• Involved in Sprint Planning and backlog assignment to teh Development team.
• Facilitated wif product owner for prioritizing teh user stories and creating repositories of teh user stories in teh product backlog.
• Defined teh data sources, data loads and data transformation using ER Diagrams. Used MS-Visio for model diagrams, MS-Word for documentation and used UML for visual modeling.
• Authored Data Flow diagrams, Activity diagrams, Sequence diagrams and Business Process models wif special detail to Sub-Processes, thus ensuring UI data mapping to teh front end built on Java platform.
• Analyzed, collected and prepared user requirements, definition, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams, and test cases.
• Analyze Business Requirements from Black Box testing perspective. Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for teh functional, User Interface, Performance, Usability and Security requirements.
• Liaise wif all teh stakeholders at all levels and worked closely wif teams of BAs, developers and testers.
• Worked as a liaison between users and teh technical teams involved in teh application development for teh better understanding of Business and IT processes.
• Involved in data mining from data warehouse to further analyze teh data for business needs.

Environment: MSSQL server 2012, SSIS, Java, Tableau 8.2.13, MS Visio, MS Project,UML, HTML, Mockup Screens, Scrum-Waterfall

Confidential, Madison, WI

Business Systems Analyst/Scrum Master

Roles And Responsibilities

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Worked wif production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and developed functional requirements that supported overall strategy, goals and objectives.
• Acted as liaison between IT and business clients to accomplish enhancements and production bug fixes in support of company objectives.
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Assisted wif user testing of systems, developed and maintained quality procedures.
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing. Developed teh test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Assisted in development of training materials for new technology and process improvement.
• Responsible for all project documentations and served teh project team by assisting in identifying, understanding, and documenting their business needs.
• Managed Change Requests by doing Impact Analysis on business and technology front and submitted teh same to teh Change Request Board (CAB) for further approvals.
• Assisted teh Project Manager in setting realistic project expectations, in evaluating teh impact of changes on teh organization and plans accordingly, and conducted project related presentations.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost TEMPeffective and met business requirements.
• Supported UAT Coordinator/UAT Test Lead in UAT Plan preparation including Test Cases.

Environment: Waterfall - Agile Scrum, MS Visio, MS Project, MS Office Suite, JIRA, Case Management, MS PowerPoint, MS Excel, .NET, C#, Web services, Oracle 11g, HP ALM

Confidential, Syracuse, NY

Sr. Business Analyst/Scrum Master

Roles And Responsibilities:

• Assisted in developing a front end platform for educational institutions to mitigate risk on student loan default by rigorous screening of prospective and current students based on credit scores, credit history and loan repayment capacity by using Agile - Scrum methodology.
• Conducted weekly SCRUM to discuss about teh progress of teh project. Mentored and Coach Agile Teams
• Helped resolve numerous project issues including staffing shortages, tactical matters, scope creep and business needs.
• Extensively involved in JAD sessions to converge early towards an acceptable and feasible design.
• Conducted Gap Analysis to define teh need of teh proposed functionalities of teh system.
• Analyzed and optimized teh process, prepared Business Requirement Document (BRD) and Functional Specifications.
• Worked extensively on requirements churn along wif teh product owner during teh mid-stages of teh project and prioritized teh tasks to make optimal use of time and resources.
• Worked in automating, controlling, capturing, creating, managing, and distributing and archiving of documents that supported compliance wif teh various regulatory authorities.
• Created UML Diagrams including Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups using Rational Rose thus defining teh Business Process Model and Data Process Model.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost TEMPeffective and met business requirements.
• Lead theSprint Review;Presented Sprint Metrics and Release trends that includedVelocity, Cumulative Flow Diagrams, and Burn-down chartsto encourage teams maintain a sustainable pace.
• Analyzed, collected and prepared user requirements, definition, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams, and test cases.
• Participating in Scrum of Scrums (for cross-team dependencies) and an Active member in leadership meetings.
• Facilitated teh scrum meeting and captured empirical data to align results wif expectations.
• Worked on JIRA for Issue tracking and project planning.
• Created mock-up screens and prototyping static and dynamic UI wif HTML, Mockup Screens and MS Visio. Experience wif storyboarding and creating quick wireframes.

Environment: Agile Scrum, Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), SWOT analysis, GAP Analysis, Rational rose, SQL Server, Mock up Screens, HTML, JIRA.

Confidential

Business Analyst

Responsibilities:

• Interacted Wif Teh Customers And Internal Stakeholders To Gather User Requirements And Their Expectations From Teh System.
• Involved In Analyzing Business Requirements And Developing System Specifications.
• Assessed Business Priorities, And Advised Business Units On Risks And Cost-Benefit Analysis.
• Created Use Case Diagrams, Activity Diagrams And Class Diagrams Using UML For Designing And Developing To Describe Whole Scenario Using MS-Visio.
• Conducted a budget planning of teh project through walkthroughs and meetings involving various leads from development, QA and Technical Support teams.
• Participated In Teh Development And Preparation Of Teh Test Plan Wif Teh Testing Team As Well As Ensuring Testability, Reliability, Usability, Maintainability And Performance Of Teh Application.
• Ensured That Teh Modifications Suggested By Teh Users Were Incorporated Into Teh Application.
• Assisted in development of training materials for new technology and process improvement.

Environment: MS Access, MS Office (Excel), Monte Carlo Simulations, SQL Server, SDLC, HTML.

Confidential

Junior Business Analyst

Responsibilities:

• Designed teh business requirement collection approach based on teh project scope and SDLC methodology.
• Conducted interviews wif project managers, business users to collect requirement and business process information.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost TEMPeffective and met business requirements.
• Liaise wif all teh stakeholders at all levels and worked closely wif teams of BAs, developers, testers and product control throughout teh entire development life cycle to ensure a quality product is delivered.
• Developed PowerPoint presentations for monthly meetings wif upper management.
• Teamed up wif Insurance advisors to perform market survey and learn client requirements to assist technical team in Software development.
• Participated in SLA (Service Level Agreement) writing for different financial products and insurance products like Personal Insurance, General Insurance, Property and Casualty Insurance, Car Finance, Personal finance, Education loan, Housing Loan.
• Experience of managing multiple stakeholders across teh organization, and in QA integration of systems
• Created Data Flow Diagrams, Activity diagrams and Use cases for teh audit planning process.
• Coordinated in developing test scenarios, test cases and implemented test plan wif QA team.
• Involved in object oriented analysis and development of graphical user interface..
• Incorporated authorization and authentication in web forms file that provided access based on user credentials.
• Assisted and participated in teh development and preparation of teh test plan wif teh testing team as well as ensuring testability, usability and performance of teh application.
• Used Microsoft visual source safe for teh purpose of version control.
• Involved in designing and developing modules of teh application using ASP.NET and JavaScript.
• Performed database operations on SQL Server 2008 R2 by creating SQL queries..
• TEMPEffectively coordinated wif teh software development team to ensure requirements are traced.

Environment: ADO.NET, JavaScript, VSS, Web services, MS Office, SQL Server 2008, C# 2.0 Visual Studio, SDLC