SUMMARY

• Around 7 plus years of Information Technology experience with 5 years of experience in the CRM Platform as Salesforce Developer and 2 years of experience in Java/ J2EE Technologies.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com and SaaS (Software as a Service) application running in Cloud Computing Environment.
• Good experience in designing of custom objects, custom fields, Pick - list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation as per the client and application requirements.
• Experience in building Visual Force pages, Visual Force Custom Controllers/ Components, Advance Search Functionality, Analytic Snapshots, Tabs, Tags and Components.
• Experience in Force.com Apex Classes, Apex triggers, Apex Scheduler, Batch Apex, Apex Web Services, SFDC Integration, and Salesforce.com S Controls.
• Experience in querying salesforce.com database using SOQL&SOSL queries using Force.com Explorer.
• Experienced in all stages of SDLC that includes design, testing and migration from development to production.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.Experience in implementing salesforce.com for the sales and support user groups based on the user requirements.Experience in maintaining, enhancing and create workflows and validation rules.Experience in data migration from ACT, Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard, Informatica Data Loader, and Cast Iron.
• Expertise with Object Oriented Design (OOD), Analysis (OOA).
• Experience with Web Services API Implemented SOAP based Web Services.
• Strong knowledge & experience working in teams implementing Agile Methodologies.
• Having very good Knowledge in developing Web Services applications using Site.com.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.

TECHNICAL SKILLS

• FORCE.COM EXPLORER
• FORCE.COM DATA LOADER
• FORCE.COM EXCEL CONNECTOR
• FORCE.COM PLATFORM
• SITE.COM
• ETL TOOLS(INFORMATICA DATA LOADER CAST IRON)
• SALESFORCE CRM
• SALESFORCE SFA
• APEX CUSTOM CONTROLLERS
• APEX TRIGGERS
• APEX CLASSES
• APEX WEB SERVICES
• VISUAL FORCE PAGES
• DASHBOARDS
• S CONTROLS
• APEX DATA LOADER
• SOSL
• SOQL
• WORKFLOWS AND APPROVALS
• CASE MANAGEMENT AUTOMATION
• SANDBOX TESTING

TECHNICAL SKILLS

Languages: Java, SQL,C,C++,JSP,APEX

Front End Technologies: HTML, CSS, JavaScript, HTML, JAVA,XML

RDBMS & Connectivity: Oracle 9i/10g, MySQL 4.1/5.0/5.1, JDBC 3, SQL Server 2008/2012

Operating Systems: Solaris(UNIX), Linux, and Windows XP/Vista/7/8

Application Servers: WebLogic, WebSphere, JBoss

IDE & Tools: Eclipse, Net Beans

SALES FORCE TOOLS: SALESFORCE TECHNOLOGIES

PROFESSIONAL EXPERIENCE

Confidential, IL

Salesforce Admin/Developer

Responsibilities:

• Creating dashboards to present the reports according to the user profiles.
• Created custom objects and also worked with Salesforce standard objects such as Leads, Accounts,Contacts, Opportunities, Forecast, Dashboards and Reports.
• Used data loader to load the records on to the force.com platform.
• Maintain field level, record level and object level security on custom fields and objects.
• Develop Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.
• Developed Custom Reports and Dashboards as per given requirements.
• Created Apex classes, triggers to enforce constraints in accordance with the business rules on the custom objects.
• Scheduling Apex jobs for processing large records.
• Configuring email to case feature to streamline internal help desk administration.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Communicated project status and escalated issues to management. Provided feedback for improving Technical Publications procedures, standards, and methodologies.
• Experience in setting up Marketing Campaigns, Campaign Hierarchies, Lead Queries, and Assignment rules.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules, Escalation rules for cases, automating business logic.

Environment: Saleforce.com platform, Apex, Visualforce,Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, TX

Salesforce Admin/Developer

Responsibilities:

• Designed, developed and deployed the Custom objects, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed, tested and deployed customSalesforceapplications using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Responsible for ImplementingSalesforce.com for the Help Desk and Change Management Group.
• Managed field tracking and following records throughSalesforceChatter. Enabled notifications and publisher actions.
• HandledSalesforce.com administration/configuration, daily support & maintenance, and reporting analytics for Sales and Support teams.
• Worked as a Business Analyst on special projects to create and publish requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis.
• Created Reports and Dashboards.
• Incorporated real-time field updates, user profiles, groups into the custom applications through chatter tool.

Environment: Saleforce.com, Security Controls, Reports, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential, IL

Salesforce Admin/Developer

Responsibilities:

• Involved in the requirements gathering and data model design.
• Manage security, users, roles, profiles, groups, queues, sharing rules and other setup options
• Generated Objects, Fields and Page layouts.
• Worked on the Security model using Profiles, Roles and Sharing Model (Organizational-wide defaults &Sharing rules) settings.
• Developed Apex Classes, Triggers and Visual force pages.
• Designed and developed Workflow rules / Approval Processes, Validation Rules.
• Taking part in for data migration process for existing system from/into SalesForce.com.
• Involved in Managing and Creating Email Templates.
• Code Migration from Sandbox to Production Using Eclipse IDE & Data Migration through Data Loader.

Environment: Saleforce.com, Security Controls, Reports, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential, CA

Salesforce Admin/Developer

Responsibilities:

• Worked on various standard objects like accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Managed users, Public Groups, Profiles, and Roles within theSalesforce CRM designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using theSalesforce CRM cloud computing model.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Customized the dashboards to monitor lead activities based on sales geography.
• Developed classes and triggers using Force.com IDE.
• Successfully deployed the code to production environment after testing the code in sandbox.
• Developed different Visualforce pages to suit to the needs of the application using different components.
• Mapped data sources and loaded data into Call Center application using Apex Data Loader.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.

Environment: Saleforce.com platform, Data Loader, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, Security Controls.

Confidential

Java Developer

Responsibilities:

• Involved in designing the application in various design patterns
• Designing the application page flow using structs actions and forms
• Developed User Interfaces (UI) of the application using HTML, CSS and JavaScript
• Developed the application using Hibernate, HTML and JavaScript
• Designed the Hibernate mapping for the application entries
• Extensively used XSL to style XML data
• Responsible in writing the interface to the sourcing and inventory application. The data exchange was done using XML
• Wrote stored procedures and functions on Oracle
• Used AJAX for the development of the application

Environment: J2EE 1.5, XML, HTML, JSP, CSS, Eclipse 3.3, SQL, Spring 2.5, Java Script Maven, Oracle 10g, SVN, WebLogic 10.3,Jquery