SUMMARY

• 10 years of SAP business systems support and development experiences as Sr. SAP Business/Systems Analyst with SAP FICO, SD, MM, LE, APO, GTS and HR modules
• Professional cross - functional experience with business user interaction, requirement gatherings, system configurations, application development and solution acceptance testing with SAP FICO, SD, MM and HR modules
• Advanced experience with SAP HR module process especially PA, OM, Payroll and Time Sheet Management
• Proficient programing and debugging skills with multiple programming languages (ABAP, Java, JSP, PHP, C, VB, Perl etc.) and, Oracle, SQL server and my SQL database using SQL and PL/SQL
• Proficient PC skills with MS office Products ( Word, Excel, Visio, PowerPoint)
• Good communication and interpersonal skills working with different personalities and communication styles, and being flexible and versatile to new environments
• Self-motivated to take independent responsibility as well as ability to contribute and be a productive team member

TECHNICAL SKILLS

• 12 years of business systems analyst
• SAP HR PA, OM and Payroll
• Professional functional specifications
• Strong analytical and problem solving skills
• Good communication and interpersonal skills working
• Master degree in computer science

PROFESSIONAL EXPERIENCE

SR. Business/Systems Analyst

Confidential, Newton, MA

Responsibilities:

• Worked with Human Resources on documenting, analyzing and developing a new info type in Organization Management system to manage employee positions, a new info type to manage employee performance appraisals, several new interfaces processes for Clarks UK employees to online look at pay slips, HR forms and change personal info, 2 new process to load North America payroll and employee personal info into global HR systems; manage and maintain HR payroll process, employment process, benefit, wages and pays process, ad-hoc reports and customer reports;
• Directly work with end users to collect and analyze business requirements; write functional and technical specifications for each project participated, or to outsource developers which include business work flows, requirement background and solutions, business logics, enhancements and test plan etc; Plan and design test cases, even for small program modifications; perform unit, integration and regression tests. Main projects includes:
• Day-to-day hands-on technical and functional supports for global SD, MM, APO(MRP), LE and FICO functional users to address business issues and new functionalities; Monitor batch scheduled jobs to ensure the process running smoothly; Analyze the job logs to spot any usual changes to the database tables or processes; Write SQL queries, database views and database scripts to analyze data movements.
• Set up inbound and outbound EDI/IDOCs profiles; configure message output types and change related programs/user exits to process IDocs; create IDOC enhancements and customize IDOCs; test and monitor IDOCs process.
• Work closely with other business analysts, team leads, developers and technical team members to define and implement business process improvement
• Develop and maintain ABAP programs
• Provide consultation to business end users and other business analysts on SAP functionalities

Business/Systems Analyst III

Confidential - Oxford, MS

Responsibilities:

• Partner with Human Resources, Finance and Budgeting functional users to collect requirement information, analyze current processes and process issues, design and develop technology applications/processes; research and provide solutions to any reported issues; document requirement/issues and application process procedures/solutions; trouble shootings
• Worked with Human Resources on managing employee personal information, payroll, employment and benefit processes. design and develop reports
• Finished two full life circle (including data source extracting and data warehouse modeling) business data warehouse projects: student accounting and funds management; created 8 related BEx Web Application reports using SAP Query Designer and Web Application Designer; worked on pulling employee salary and expenditure detail data into data warehouse and providing online monthly financial accounting balance statement to each department/organization unit.
• Worked with help desk department on designing and developing student and employee laptop rental applications
• Lead Web Dynpro projects on finance transfer for center employees to transfer financial accounting data, and fund, funds center and profit center reports
• Worked with human resource and student accounting office on designing and developing 3 SAP portal applications using JSP, Java Servlet with Apache as frontend under UNIX environment, ABAP function modules under ERP system as backend data and services provider. The project “Online Staff Performance Appraisal” won the second place in IHL best practice competition in 2008.
• Worked with student housing office on designing and developing a SAP Business Workflow to process student housing maintenance requests.
• Worked with university office users on designing and developing over 10 full life circle SAP PI integration process scenarios to integrate SAP ERP system with university housing StarRez system, university medical center Lawson system, Financial Aid Sigma system, and University Mobius system etc; Adapters used include JDBC, SOAP, File/FTP, HTTP, RFC and ABAP proxies; Created several ABAP proxies and web services for the PI scenarios; Developed two customized adapter modules to enhance FTP file adapter function; The PI scenario “Online Single Financial Aid Disbursement” was presented at 2007 National Sigma User Conference.
• Developed and maintained numerous ABAP programs in SAP HR, Budget, FICO and MM areas including traditional, interactive, and ALV report programs, ADOBE interactive form, SAP script form, RFCs, classes, methods, and IMG settings etc.

Systems Analyst

Confidential, Oxford, MS

Responsibilities:

• Support and maintain entire university Financial Aid systems; develop dynamic web reports using PHP, JSP and Java Servlets under Linux environment and SQL with Oracle database for entire Financial Aid office
• Develop batch programs to automatically package and disburse financial aids; create PLUS payee records in Campus Management, and originate Pell awards.
• Established CRON schedules for financial aid system using Unix shell scripts under Unix environment.
• Developed and maintained customized programs using Cobol.
• Actively interacted with software vendor on testing, upgrading and trouble shooting.
• Trained staff on new system functionalities.