SUMMARY

• Application Development/ Service Delivery/ Infrastructure/ Data Management/ Technology Strategy & Planning/ Cloud/ Disaster Recovery/ Security & Compliance/ Process Optimization
• Led development of critical IT application and business solutions, boosting revenues and performance while reducing costs for Confidential and other industry leaders in financial services, automotive, electronics and healthcare arenas. Leveraged emerging technologies and best - in-class software with state-of-the-art development methodologies to provide functionality, scalability, and reliability in complex enterprise systems environments.
• Transitioning business and technology ideas into leading-edge systems
• Architecting scalable solutions for both large and small environments
• Forging collaborative partnerships among vendors, customers, and providers
• Building, mentoring and leading high-performing technical developer teams

TECHNICAL SKILLS

• Active Directory, MS-SQL, MS Cluster, MS Azure, KEMP VLM, VMWare, HP Server, HP Operation Manager, MS Enterprise Management, RAID, SAN, Veritas Backup, Retrospect, Notrix ETL, Lotus Notes, SharePoint, Symantec SEP, TrackIT ITIL Help Desk, Clarity, ALFABET- EA Software, Witness Recording Server.
• TCPIP, DNS, WINS, DHCP, HTTP, POP3, SMTP, FTP, and IaaS.
• OnBase ECM, Siebel CRM, IIS, Fuse5 CRM/POS, MS technology stack, Java, .NET, XML, ATG Web Server
• TOGAF, ITIL, Waterfall SDLC

PROFESSIONAL EXPERIENCE

Confidential, NJ

Director of IT

Responsibilities:

• Architected virtual data warehouse. Designed and built an Auto parts Warehouse Management CRM System to forecast sales, inventory and to replace the manual & legacy system.
• Software Development, Contracting & Consulting. Managed the development of the company B2B web applications including business requirement gathering, liaise between business and off-shore development contracting.
• Data, Application, and Infrastructure Performance and Availability. Implemented and documented a business resiliency and recovery plan where the company could resume business in a short period of time.
• Developed KPI’s based on system performance and operation cost to effectively maintain system availability.
• Business to Technology alignment. Introduced TOGAF/ITIL framework to the company to align business processes and initiatives with technology resources allowing the company to maintain future ready systems and stay competitive.

Confidential, NY

IT Infrastructure Planning Manager

Responsibilities:

• Devised and implemented EAM platform, mitigating risk for NY Life. The company needed to capture and analyze current and future technology and business platform, application landscape. Implemented Enterprise Architecture Management (EAM) platform that enabled early risk identification and minimization of organizational impact.

Confidential, NY

Director of IT of Application and System Development

Responsibilities:

• Created and integrated CRM-based business platform. Confidential had a non-standard business platform. Evaluated and procured CRM platform to maintain 2 million accounts. Architected and integrated solution between CRM and Document Management System. Used waterfall methodology for SDLC including requirements gathering, SW development, testing, and production. Eliminated multi-screen and 3270 legacy data capture, and increased business productivity by 50%, and ensured information synchronization.
• Designed and built Business Platform for Confidential . New mission critical retail broker-dealer spin-off lacked information systems and technology functions. Planned and built IT infrastructure replacing legacy infrastructure with future-ready system RIAD5 & Fiber Chanel Storage, HP Servers, MS OS, and MS-SQL Cluster and established enterprise standards. Provided 7/24 monitoring using HP Operation Manager, high availability and zero downtime during market hours.
• Developed data warehouse repository, saving $1.3M. Confidential lacked effective data management system. Created data warehouse repository. The new system was able to receive, format and reconcile non-transactional sales data from third party vendor, and update other nationwide enterprise systems and Mainframe Legacy Systems.
• Spearheaded vendor negotiations, reducing costs 25%. Confidential costs were escalating. Led negotiation with vendors for hardware and software acquisitions. Strengthened SLA's. Based on understanding and analysis of similar competitive product's cost and price, was able to close better deals and decrease system acquisition costs.
• User Experience, Desktop support, and Help Desk. Based on ITIL framework created and maintained ongoing support of the company Images, software distribution, release & change management, and updates including proprietary software, COTS, OS patches, and AV updates. Provided highly stable desktop and mobile environment for mission critical users.
• Team Development. Developed, trained, and promoted staff, and ensured the recruitment of the right talent to deliver quality services and support to the end user business groups, this included application development, system administrators, and DBA.
• New disaster recovery system maintains Confidential business continuity. Led team in the construction of remote disaster recovery site enabling resumption of critical business functions within four hours. Performed quarterly recovery exercise. Successfully resumed business critical functions during New York City blackout.
• Maintained network and data integrity, availability and security. Liaised with Corporate Service Delivery, Network, and Data Security, PM Office groups. Performed annual internal and external audit and successfully complied with corporate policies. Ensured corporate governance, policy, project management guidelines, and compliance.