Sr Program Manager Resume
4.00/5 (Submit Your Rating)
SUMMARY
- 12+ years of experience in delivering highly technical and business critical programs/projects supporting multiple technology platforms with their equivalent business functions to increase revenue and improve business operations.
- 10+ years of experience with DW/BI
- 8 years of experience with MDM, Data stage, Data mining for DW integrations
- 12+ years of supply - chain, Health care and retail experience
- Significant experience with Infrastructure and Application Development projects
- Management of multi-million dollar projects and up-to 60 onsite and off-shore team members with a passion for client satisfaction and service excellence
- Proficient in Confidential and Waterfall Methodology
- Change Management, Risk Management, vendor management, Quality Assurance program management project management
AREAS OF EXPERTISE
- App Dev/Infrastructure
- PMO ANALYSIS
- TEAM MANGMNT
- SOW/CONTRACTS
- ACQUISITION INTEGRATION
- AGILE/KANBAN
- SOX COMPLAINCE
PROFESSIONAL EXPERIENCE
Confidential
SR Program Manager
Responsibilities:
- Worked with a team of 26 to convert 147 programs within the system to accomplish ICD10 initiative Budget for the program was set for $2.5m with completion mandate of Oct 2015; Gallagher is ICD10 compliant by April 2015.
- Achieved P&L savings of $450k being under budget and time
- Successfully Integrated, re-acquired largest client into GB’s system & bus functions w/in 3 months
Confidential
SR Consultant- Corporate Systems
Responsibilities:
- Successfully build the 2013 IT project portfolio budget while working with the finance team
- Worked hand-in-hand with senior management and took the spot of steering committee for Gate 0 through 7 project approval for the integration of AON/HEWITT contact centers world-wide roll-out
- Worked with Big 4 consulting pedigree and coordinated SOX compliance for quarter 3 controls of maintaining and testing of over 28 systems including executing of audit
SR PROGRAM MANAGER
Confidential
Responsibilities:
- Responsible for managing Infrastructure/IT and Integration programs, demonstrating leadership with the capacity to identify and the initiative to ensure the success of the team
- Implemented Oracle R12 ERP Suite from scratch beginning with Oracle Finance module for day to day accounting functions and entry automating Oracle API and reporting purposes
- Worked with BI team to help build the MDM strategy and realize corporate governance
- Responsible for helping identify the vendor of choice between Oracle/Epicor me-Advantage solutions deployed Oracle EBS and OBIEE suite for CRM, Finance, HR and Safety verticals and Salesforce for customer and legal contracts
- Negotiated network contracts for vendors AT&T, Oracle, Bluebird, RIM and Salesforce. Received reduction in license costs and other network products such as servers, routers, laptops, cloud computing tools, printers, desktop refresh and upgrades. Compared and disputed new pricing structure with the vendors using a tactical approach of asking them for help early on and increasing their product within the company by using a consolidated horizontal buying approach by forecasting projects panning out for up-to 3 years
Senior Project Manager
Confidential
Responsibilities:
- Responsible for working with business solutions team, Teradata DBA’s and other senior team members to achieve an overall strategy/ processes to create a high level design for IM, using Oracle BI Suites, OBIEE and Identity Management realized for company -wide mandate
- Coordinating with business units on the issues of supply chain such as inventory, sales analytics wholesale and global units, Warehouse shipping, and bringing solutions to the table for proper reporting structure
- Coordinating reporting requirements from legacy systems to OB platforms- coordinating with OB programmers to create views on Teradata and determine if reports could be directly transferred from Data warehouse to OB or would need more sequel programming via ET
Project Lead
Confidential
Responsibilities:
- Successfully implemented and upgraded a claims system and data across all business units for the acquisition of Highmark Life and Casualty of New York
- Instrumental in minimizing exposure and risk to the implementation due to the strict standards of DOI
- Defining the setup of secure FTP servers for data transmitted via TPA
- Responsible for integrating all adjustors information and claim data to the FDLI production application
- Received saving of over $250k by being under budget and provide on-time delivery of the integration
Confidential, Downers Grove, IL
Responsibilities:
- Instrumental in building - ASHRO Lifestyle to $1Billion Swiss Colony group. Developed model based on demographic insights/competitive analysis--Awarded 4th fastest growing Catalog by DM news (2005)
- Expertise in leading the organization to reduce costs, access technology and manage risks through procurement and operational improvements. Consistently exceeded aggressive profit targets by partnering with internal stakeholders and instituting disciplined processes
- Responsible for Brand development and Group P&L. Helped build business to $40million volume with $500,000 initial capital
- Achieved a 70% Gross margin utilizing novel merchandising mix and China based sourcing strategy
- Created proprietary predictive analytics data model with one of highest retention, re-activation, and response rates in e-commerce space. Creative use of social networking, affiliate and multi-channel strategy
- Developed negotiation and acquisition strategy for SHARPER IMAGE Catalog. Led buyers, DMM, merchandising, strategy which increased valuations via licensing model connecting US with emerging markets. Increased PE firms’ ROI by 5X
- Managed, hired, and led 30+ team members. Including PM’s for Merchandising team, and operational areas. Developed 25% ROI model based on buying patterns and merchandise assortment. Implemented financial controls including $15m
- Headed legal negotiations with domestic and international vendors for short and long term procurement
Confidential
SENIOR ANALYST
Responsibilities:
- Worked closely with managing newly acquired large accounts for the travel and cargo needs of customers.
- Hired from a pool of over 300 applicants
- Received extensive training in Frankfurt Germany and mastered systems for all elements of the marketing and IT systems including Amadeus and Saber
