Business Analyst Resume CT - Hire IT People

SUMMARY

Business Analyst wif experience in all phases of implementation and development including business requirement gathering, functional specifications, technical designs, testing (QA and UAT) and production support.
One who demonstrates skill in completing major projects and enhancements under strict deadlines.
Recognized as highly dependable, honest, pro - active and a thorough total professional who consistently focuses on process improvement.
Excellent liaison between business and IT to refine and extrapolate requirements for projects, and translate business needs into technical specifications and vice versa.

TECHNICAL EXPERIENCE

Data and Systems Analysis, Agile Project Methodology, Benefits Management (HRA, HCA, DCA), QA Analysis, Process and Change Management, Documentation Standards Management, Software Excellence Institute / Capability Maturity Model Integration (SEI/CMMI), Technical Leadership, Migrations, Conversions, Software Support, Upgrades, Enhancements
SQL, Oracle (10g/9i), Informatica Analyst / Developer, PL/SQL, HP9000/3000, UNIX (HPUX), TOAD, Tidal, Cognos 8 BI Report Studio, Windows 7/XP
MS Office Suite (Word, Excel, Outlook, Access, PowerPoint, Visio, Lync, OneNote), SharePoint Administration, NICE IEX WorkForce Management, Lighthouse 1, Trillium

PROFESSIONAL EXPERIENCE

Confidential, CT

Business Analyst

Responsibilities:

Lead for data mapping for reports to their data source
Created and audited financial report used to analyze medical costs and future medical plan pricing
Created new report for external customers to show their member utilization and program engagement
Lead and coordinated requirement gathering sessions for upward of 26 to 50 participants

Confidential, MA

Business Analyst

Responsibilities:

Confidential, NH

Data Systems (Business) Analyst

Responsibilities:

Authored Business Requirement Documents (BRDs) that articulated teh business needs for projects.
Completed and participated in projects that were both Agile and SDLC based.

Confidential, NH

Senior Business Analyst

Responsibilities:

Absorbed environmental specifics quickly to become SME to assist developers in project.
Created detailed SOPs for daily operations, troubleshooting and process flows using Word, Excel and Visio. Took a 5-point Standard Operating Procedure (SOP) and transformed it a much more effective 15-page document. Revised and enhanced existing documentation by removing jargon and ambiguity for clearer and more comprehensive text.

Confidential, Manchester, NH

Manager, HRA Services

Responsibilities:

Improved claim turnaround time where up to 1000 claims could be processed and uploaded in 15 minutes via an automated claims entry process in Access 2007 rather TEMPthan 3 days done manually.
Created requirements, designed databases, wrote all SQL code, wrote and executed test plans, created procedures that processed and uploaded claims to vendor site for processing and reimbursement.

Confidential, Watertown, M

Lead Analyst7

Responsibilities:

Created suite of analytical and release notes documents, including document processes, templates, and instructional procedures, which improved consistency and streamlined processes.
Organized and edited department documents to comply wif SEI/CMMI level 3.
Triaged and created solutions for upward of 40 production support Service Requests (SRs) per month.
Established methodologies in which to apply code to teh ODS for accurate reporting output.
Analyzed resource allocation needs of Enterprise projects for efficient development and project execution.

Quality Assurance Analyst

Confidential

Responsibilities:

Established several new testing methods for Oracle ETL procedures from legacy to ODS databases to assure data accuracy and consistency.
Completed >50% more projects TEMPthan expected during orientation period, thereby setting new standard for QA project completion goals.
Administered systems including software and hardware upgrades and provided development and testing of code. Assisted desktop staff wif NT, PC and user issues.
Managed and enhanced programs, and transferred pre-printed forms to laser forms that saved over $5K annually.
Versatile programmer wif thorough knowledge of database management and data mining. Mentored Jr. Programmers.
Enhanced and modified EDI programs for purchase and sales orders.