SUMMARY

• Sr. Business, process consultant with passion, innovation and a future - oriented vision.
• Around 12 years of experience in implementing full software system development life cycle, defining, designing, building and managing various projects across different sectors and technologies.
• Hands on experience in wide range of Business developments and operations with specialization in Supply chain, Quote to Cash, Sales and Channels, Distribution, Strategic Pricing Management.

TECHNICAL SKILLS

Oracle Applications(ERP): R12/11i versions

Databases RDBMS: Oracle 9i/10/11G

Business modules Manufacturing: Advanced Pricing and Discounting, Oracle Supply chain, Order management, Quote to cash, Inventory, Configuration, Costing, Purchasing.

Finance: Oracle ERP module: Accounts Payable, Accounts Receivables, Billing, General Ledger

Languages/Development/Productivity Tools: Oracle, RDBMS, SQL*Plus, TOAD, Microsoft Office Visio, Microsoft word, Excel, Power-point

Testing Tools: HP Quality Center, Mercury Interactive Suite (Win Runner, Test Director & Load Runner)

CRM: Sales Force

PROFESSIONAL EXPERIENCE

Confidential

Senior Business System Analyst

Responsibilities:

• Drive extensive meetings with different business stake holders to review business requirements, business test scope.
• Impact analysis, cross track business/IT engagements to design, document high level, low level process flows required for documenting business, system requirements.
• Identify current processes, AS-IS, TO-BE workflow processes, gap analysis.
• Provide consultative feedback on overall program scope, process, and product testing and risk analysis.
• Provide testing solutions, create test plans, test cases.
• Participate in User or business acceptance testing.
• Test scope document creation, involve in sign off process from Program team & business stakeholders.
• Plan and drive User experience walkthrough and alignment.
• Drive, manage product test cycles like CRP (conference room pilot), UAT (User acceptance test) with Business testers (test timetables, agreed goals and test cycle deadlines).
• Plan and drive User Experience Walkthrough, receive stakeholders sign-off on To-Be process.
• Identify requirements in the form of change requests to “operationalize” New Offerings.
• High Level Stakeholder Impact Assessment.
• Helped Quality engineer, business analysts and with troubleshooting issues and defects resolution.
• Preparing training materials for end-users training sessions working globally after every major release.

Confidential

Business system Analyst

Responsibilities:

• Drive extensive meetings with all cross functional tracks to work on end to end business solution.
• End to end business solution includes from new product introduction, pricing of new products in price list, sales Order capture, configuration, scheduling, dispatch, build and pack out.
• Worked in Oracle R12, 11i environment (ERP), on modules likes Oracle advanced pricing, Bill of material, Quoting, Order entry and fulfillment, Inventory, forecasting and demand planning, configuration rules, product end of life cycle.
• Perform deep dive working sessions to clarify and narrow down high level business scenarios, architectural design into exact business requirements.
• Worked closely with End users, Business Users to prepare and update Business Requirement document (BRD), Functional Requirement Document (FRD) documenting process, policy, long term solutions. Developed process flow diagrams using Microsoft Visio.
• Utilized Quality Center for directing, tracking defects and outlining needs during project SDLC process.
• Worked in escalation and exception handling processes, data analysis, post go-live normalization, business support and maintenance, data migration.
• Formed detailed User Acceptance testing (UAT), Business Acceptance testing (BAT), managing system level testing during pre-go live and go live period of major releases.
• Lead project test cycles; prepare test strategy, document test scenarios and use cases, leading UAT/BAT cycles end to end.
• Preparing training materials and carrying out end-users training sessions working globally after every major release.
• Ensured commitments and deliverables are met and executed roadmaps to benefit business objectives
• Identified Opportunities for Improvement. Understood business needs and communicated with business partners at all organizational levels. Provided decision making data to management by gathering information, analyzed needs, documented requirements, identifying risks and tracking progress
• Team Communications: facilitated information sharing, worked closely with business development managers, architects to improve processes and requirements.
• Define and socialize opportunities and develop business cases, success criteria, product/business requirements, and scorecards.
• Build AS-IS, TO-Be process flows, end to end system flows necessary to build business or functional specification documents.
• Identify requirements to “operationalize” Supply chain process like Inventory segregation, more accurate scheduling, Reduce fulfillment lead time, improved forecasting ability for better demand management.
• Drive Policy impact assessment with legal and Contracts, Policy, Global Tax and Customs.

Confidential

Senior Business Analyst

Responsibilities:

• Drive extensive meetings, discussions to gather business requirements with cross functional tracks involving Sales force dot com (SFDC), Quoting and Ordering, Advanced Pricing and discounting, BOM modules in Oracle 11i and R12 environment.
• Perform deep dive sessions to clarify and narrow down high level business scenarios, architecture into exact requirements.
• Impact analysis, cross track engagements to design, document, draw high level and low level flow required for documenting Business requirement document.
• Build AS-IS, TO-Be process flows, system flow, data level analysis necessary to build functional specification document.

Confidential

Business System Analyst

Responsibilities:

• Handled effectively performance requirements, policy impact, test requirements, business rules manageability requirements, Scalability & Extensibility, Usability, Access Management, Issues and Risk analysis which are all required while preparing business requirement documents.
• Verifying modifiers (promotional, contractual discount types) in Oracle 11i during go-live.
• Effectively drove process re-design, enhancements, changes to customized tools and applications such as List Price Catalog, Pricing tools, pricing work bench.
• Co-ordinate and work closely with BIZ, IT Architects, and Ops team to provide short term and long term solutions to critical business requirements and production issues.
• Analysis on data migration projects which includes system level analysis, impact of data to be migrated based on business requirement.
• Worked in Advanced pricing modules in Standard Oracle applications environment in 11i, R12 instances.
• Developed system process flow diagrams using Microsoft Visio.
• Documented test use cases, mock-ups and prototypes required in functional document.
• Carry out impact analysis on Pricing and discounting policies, business rules manageability requirements, Scalability & Extensibility, Usability, Access Management, Issues and risk analysis which are all required while preparing business requirement documents and functional specs.
• Worked with QA engineers in preparing test cases and test scenarios specific to functional requirements.
• Utilized Quality Center for directing, tracking defects and outlining needs during project SDLC process.

Confidential

System Analyst

Responsibilities:

• Required set ups in R12 to enable new ‘Global Pricelist in INR-INDIA’, ‘Whole sale Pricelist in INR-INDIA’, new ‘Global Pricelist in REAL-BRAZIL’ and ‘Whole sale Pricelist in REAL-BRAZIL’ for Products, Services, Software and Subscription SKUs that need to be brought over to R12. These set ups includes creating new pricelist, modifiers, qualifiers, profile options, value sets, DFF, menus, pricing formulae, pricing uplift factors and responsibility.
• Defining Indian currency in INR, Brazilian currency in REAL, Multi Currency Conversion rules, treasury/ Foreign Exchange rates in R12, set up rounding factors and rounding rules.
• Dynamic formulas in R12 instance to support price calculation for each item type like Products/Software, Services, Subscription and Bundle.
• Engage in cross functional meetings, communications during design & analysis phase.
• Create static list price formulae in Oracle 11i to list price.
• Co-ordinate with cross track team like Order management, Quoting, Invoice, Tax to work on end to end solution from Pricing stand point.
• Involve with data migration team to perform one time data migration from legacy Base Price List into R12 Base Price List.
• Developed system process flow diagrams using Visio, use cases, mock-ups and prototypes required in functional document.
• Worked on preparing test cases and test scenarios specific to functional requirement.
• Helped QA analysts and technical leads with troubleshooting issues and defects resolution.
• Worked in escalation and exception handling processes, supporting data, post go-live business support and maintenance and data migration and conversion requirements.

Confidential

System Analyst

Responsibilities:

• Gathering and documenting business requirements, process, work flows.
• Worked closely with End users, Business Users and Architectures to prepare and update Business Requirement document (BRD) and Functional Requirement Document (FRD).
• Extensively worked with MS Office, MS Visio and MS Project for Documentation, Assist with coordination, planning and scheduling during the project development and implementation phases.
• Testing and Quality Assurance activities for developed components.
• To schedule, monitor Data Upload jobs and Kinaxis Copy jobs which copies the data from oracle into DMX server.