SUMMARY

• Over 8+ years of experience in all phases of Software Development which involves requirement gathering, requirement analysis, design, development, implementation Integration & enhancement of projects in SalesForce.com and .Net technologies.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Cleared DEV 401 certifications.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales and Service Clouds.
• Good understanding in CRM business process such as Case Management.
• Good Understanding on Partner portal (Partner Relationship Management)
• Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Worked on Chatter implementation and customization using Chatter API.
• Worked on Force.com sites and developed many Custom Application using force.com platform.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Have good understanding and knowledge of the functionality of Web Services for SOAP API.
• Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Working on integration with Outbound messages, callin using SOAP API, callouts using SOAP API, REST API.
• Working with email services
• Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.
• Proficiency in programming languages and database such a .Net, HTML.
• Developed business and database objects and assemblies using C#.NET and .NET Framework.
• Created User Controls, Custom controls, Data Access Layer, Business Logic Layer Classes using C# and .Net 4.0.
• Experience in Partitioning, Normalization and De-normalization for efficient management of database tables and indexes.
• Extensively worked on SQL Server 2008, 2012. Created complex queries in SQL using Stored Procedures, Functions, Views, Indexes and Triggers.
• Experience in using ASP.NET AJAX framework for quickly creating efficient and interactive Web applications that work across all popular browsers.
• Expertise in Client/Server (Win Forms) and Web based (Web Forms, ASP.Net) application development.

TECHNICAL SKILLS

SFDC Technology: Apex classes, controllers and extensions, Apex, TriggersVisual Force Page, SOQL, SOSL.

.NET Technologies: .NET Framework 4.0/3.5/3.0, C#, ASP.NET, ADO.NETADO.NET Entity Framework

SFDC Tools: Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse).

Languages: Apex, .Net.

Web: HTML, CSS, XML, JavaScript.

Operating System: Windows 2008, Windows Vista, and Window 7

PROFESSIONAL EXPERIENCE

Confidential, Columbus, OH

Salesforce Developer / Admin

Responsibilities:

• Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
• Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implementing customer portal and partner portal.
• As a Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Managed ongoing support requests and administrative needs of users
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: Apex, Force.com platform, Webservices API, Visual Force Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals,, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in, Windows XP.

Confidential, Columbus, OH

Salesforce Developer / Admin

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Worked on Agile Process.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Working with sales cloud process.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.
• Experienced in the designing UI using Visual force Pages.
• Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse.
• Writing the Test Scripts for various scenarios.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Eclipse IDE Plug-in

Confidential, California

Salesforce Developer / Admin

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• As a part of Administrative tasks Created custom objects, custom Fields, Validation Rules, and formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Implementing customer portal and partner portal.
• Developed scripts to load forecast data from salesforce.com.
• Created technical design document and functional design documents as per business requirement.
• Developed integrations to integrate data from Salesforce.com usingSFDCAPIs.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like PicklistFields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: Force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Sandbox data loading, Eclipse IDE Plug-in, Windows

Confidential, Austin, TX

.NET Developer

Responsibilities:

• Designed and architect the application from the scratch to completion of the project.
• Involved in gathering requirements from client, business groups and written into technical specification documents.
• Did layout the application wire frames and designed web pages using ASP.NET and C#.
• Implemented object oriented features and written classes and interfaces using C#.
• Worked on Java Script and CSS for client side validation on various web pages.
• Extensively worked on Ajax and reduced post backs to web server.
• Worked on Ajax Control Tool Kit.
• Used jQuery for client side scripting and implemented animation and styles on pages.
• Worked on WCF web services for publishing case studies on Department of Energy and Populating rating information, and consuming green building projects data.
• Building windows applications using WPF and XAML.
• Designed the Database modeling using SQL Server 2005.
• Written stored procedures, functions, cursors, and triggers using SQL Server 2005.
• Responsible for deploying and maintain code on production environment.
• Troubleshooting the application and fixed the bugs in various environments.

Environment: Visual Studio 2008, C#, ASP.NET3.5, ADO.NET, SQL Server2008, LINQ, Java Script, HTML, jQuery, XML, AJAX, CSS, WCF, WPF.

Confidential, Bradenton, FL

.NET Developer

Responsibilities:

• Designed and developed web forms in ASP.NET 3.0 & C# .NET using .NET Framework 3.0
• Extensively used C#.NET to develop server side event handling and components to handle business process.
• Developed GUI using ASP.NET 3.0Server Controls, User Controls and Custom Controls and Master Pages, Cascading Style Sheets (CSS) for consistent look.
• Used the ASP.NET State Management techniques like Session State, View State to retain the values between the pages transactions.
• Used the ADO.NET data binding controls line Grid View in order to bind the data to the control and display the retrieved data.
• Written JavaScript code for validating the simple control instead of sending them to the server side which was degrading the performance of the web pages.
• Extensive use of Web Services, XML, XSL to expose the reports to facilitate information sharing.
• CreatedData tablesand have writtenStored Proceduresfor all the transactions in and out of the database usingSQL server 2005.
• Created a Data Access Layer using C#to execute stored procedures into a Data Set, Data TableandData Reader.
• Performed NUnit Testing according to the business requirements.

Environment: .NET Framework 3.0, ASP.NET, C#, ADO.NET, XML, Web services, HTML, SQL Server 2005, IIS 6.0, NUnit, Visual Studio 2005

Confidential

.NET Developer

Responsibilities:

• Developed multi-tiered ASP.NET web applications using C#, HTML, CSS.
• Designed and developed UI using C#, ASP.NET. VB.Net (Win Forms and Web Forms).
• Created ASP.Net web pages with HTML and JavaScript.
• Created SQL queries for Business class functions to access databases.
• Created interface between testing system and Smart Client program.
• Developed forms to view/store data to SQL Server 2005 database.
• Worked with the database using the ADO.NET library.
• Assisted with optimizing current ASP.Net pages.

Environment: ASP.NET 3.0, C#, ADO.NET 3.0, VB.Net, JavaScript, AJAX, HTML, CSS, SQL-Server 2005, Microsoft Visual Studio 2005.