SUMMARY

• Having around 11 years of experience in teh IT industry in Development and Implementation of BPM and BRE applications using PEGA PRPC Rules Engine V5.4, V5.5 & V6.2 SP2, FileNet P8 and JAVA Technologies.
• More than 4 years of experience in designing/developing applications using PEGA PRPC as a System Architect and team lead positions.
• Involved requirement analysis (Inception), Design (Elaboration), Development (Construction), Testing, Maintenance (Transition) and Production Support (Go - Live) of PegaRULES Process Commander (PRPC) based applications. Extensive knowledge in Design, Development, Migration and Deployment of PRPC applications.
• Involved in 6.2 Upgradation activities like installing IRUP, folder structures, BIX, hot fixes, installing teh certificates in Web server.
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Ruleset management and associated tools such as export & import tools
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc. Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenarios.
• Worked on performance tuning in Pega projects using PAL, Mercury profiler and data base monitoring tools. Expert in using of PRPC SMA, tracer, clipboard, PLA, PAL tools.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Extensively worked in PRPC 5.1 and 5.4 with CPM framework, core JAVA, HTML, XML and well versed with RDBMS. Worked on Filenet P8 and Java/J2EE Designing, Development, Testing & Maintenance domain knowledge of Insurance, and banking.
• Work with project team (onsite/offshore) in terms of understanding, helping team members with knowledge sharing and ensure smooth delivery of teh project.

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

Sr. Pega Developer

Responsibilities:

• Responsible for addressing 6.2 upgrade issues which includes identifying teh issues in 6.2 environments and providing teh solutions.
• Responsible for installing teh hot fixes in IST/DEV environments.
• Analyzing use cases and proving a Solution Design document. Breaking down teh use cases and assigning to offshore team & coordinating with offshore team to address teh issues.
• Used Tracer, Clipboard, Performance Tool, System Management application, and teh log files for debugging
• Setting up teh 6.2 IST, UAT, PERF environments.
• Code deployment.
• Involved in Discussion, Design and Development of new or changed Data Classes including Properties, Work Classes including Properties and Index Classes
• Always designed with reusability in mind. Designed in extension points or rules designed to be overridden to customize behavior. Anticipated future reporting requirements and Implemented in correct ruleset and class to promote consistency (framework) and specialization (implementation)
• Implemented SOA architecture for integration with external systems
• Coordinated Off-Shore team in design and development
• Code Reviews and Peer reviews
• Involved in Bug fixes and Unit testing
• Coordinating with offshore team for development, maintenances and day to day update activities.
• Having interaction with client on weekly basis to provide teh project status and addressing teh risks.
• Involving in proactively unit testing teh applications post migration from v5.5 to v6.2 and fixing teh defects found during unit testing, SIT, UAT and Pre-Prod stages.

Environment: Pega Rules Process commander V6.2 Sp2, Web Sphere, DB 2, UNIX,, Putty, Win SCP, SOAP UI, PLA, Qc,Windows XP 2002, UNIX

Confidential, Rancho Cordova, CA

Sr. Pega Developer

Responsibilities:

• End to End project development life cycle. dis includes pre-inception, elaboration, construction and transition phases. And Responsible for delivering high level estimations based on Sliver 1 Application profile document.
• Analyzing use cases and proving a High-level Design document.
• Analyzing Enterprise Class structure, and make sure every rules is places in appropriate class and Rule set for re-usability perspective.
• Responsible for providing teh iteration phase time lines for sliver1 scope.
• Involved in use case conception, design and elaboration
• Importing iteration wise code drop in QA and maintaining teh release notes for each code drop. And providing client demo’s in every end of iteration on/or before moving code to QA.
• Managing status calls with onsite/client every day for requirement gathering & requirement clarifications.
• Implemented work flows part of day to day business operations in elaboration & construction phase.
• Understanding teh problems faced by team members and giving teh best possible design, and identifying teh technical challenges.
• Shouldering overall responsibilities to understand Client Processes and to work efficiently to meet targets and deliver solutions in accordance with Cognizant quality control standards and business practices and procedures
• Involving writing Use cases in elaboration phase and developed POC for demo to teh client.
• Fixing teh defects during teh construction phase, and moving these defects in iteration.
• Involved in teh estimations and sizing for new requirements.

Environment: Pega Rules Process commander V6.2 Sp2,Web Logic Server 10.3.3.0, Oracle 10g, Linux, Visio 2003, Fiddler, QC,Windows XP 2002, UNIX,Right fax, Unity & alfresco repository

Confidential, CA

Sr. Pega Developer

Responsibilities:

• Managing status calls with client every day on incident &problem tickets.
• Implemented work flows part of day to day business operations
• Monitoring teh performance of teh system and sending teh daily report.
• Understanding teh problems faced by team members and giving teh best possible design
• Implemented SLA’s and agents to automate teh work processing.
• Shouldering overall responsibilities to understand Client Processes and to work efficiently to meet targets and deliver solutions in accordance with Cognizant quality control standards and business practices and procedures
• Providing teh on-call support for major releases.

Environment: Pega Rules Process commander V6.1 Sp2, oracle 10g, web sphere, Fiddler Visio 2003,Windows and Unix

Confidential, Atlanta, GA

Sr. Pega Developer

Responsibilities:

• Preparation of Monthly Dashboard for IBM and SunTrust Management regarding teh delivery trends and status
• Management and allocation of work among teh team.
• Weekly meeting with Pega LSA and Enterprise architects regarding design and construction issues and resolutions.
• Supporting CSI application by 24X7 and creating problem tickets for every P1 and P2 tickets.
• Participate in code reviews with architects to check for teh scope of reusability and optimal performance.
• Development and bug-fixing of critical modules.

Environment: PRPC V5.4, Oracle, Java, DB2, System management and PAL, Windows XP and UNIX

Confidential, Memphis, TN

Sr. Pega Developer

Responsibilities:

• Worked as a Pega onsite Coordinator for Confidential (AHS) project.
• Worked 24X7 on call production support for AHS.
• Performed application support for Pro Sales, Pro Service, CTI Link Servers.
• Assigning remedy tickets to offshore team.
• Resolving Sev1 and Sev2 tickets from onshore.
• Involving with infrastructure /Middleware team to helping them to resolve infrastructure related Sev1/Sev2 tickets.
• Owning teh tickets from remedy and resolving with teh SLA time lines.
• Making calls to users to resolve tickets.
• Creating Root cause analysis document for every Sev1 and Sev2 tickets
• Responsible for creating change request for any production data changes. Helping manage offshore resources with regards to design, delegation of tasks, and explanation of client requirements on deliverables.

Environment: Pega (PRPC) 5.1, BEA Weblogic8.1, JDK 1.4, Customer Process Manager Frame work, Oracle, Centra, Citirx,Windows XP

Confidential

Sr. Pega Developer

Responsibilities:

• Design and Developed Queue call tracker.
• Involved in designing phase of application, created flows for queue call tracker.
• Taking care of localization and performance.
• Unit testing and functional testing.
• Created list views and summery views for home and Auto.
• Bug fixing and core review.
• Attending daily status meetings.
• Worked on Client Action & Request Tool (CART) project for some time in Development.

Environment: DB2, MQC, (Pega) PRPC 5.3,Fiddler, Visio 2003,Windows XP

Confidential

Sr. Pega Developer

Responsibilities:

• Attended Conference Meeting calls for Understanding teh scope of teh project and Requirement Gathering
• Involved in developing Business rules through Rule studio.
• JRules is deployed as an enterprise resource on teh WLS.
• Testing rule project through JUnit

Environment: JDK 1.4, Servlet, Oracle 9.2, Tomcat 5.0.2.8, Windows 2000 Server, ILOG JRules 6.0 studio, Oracle 10g database, WebLogic 9.2 Application Server