SUMMARY

• Sales force Developer with over 6+ years’ experience planning, administering and developing applications on
• Force.com using Apex and Visual force. Solid understanding of Business Process Flows, Data Modeling Design & Analysis, Requirement Traceability Matrix, and as - is to to-be processes.
• Strong knowledge of SDLC (Software Development Life Cycle) methodology and Project Life Cycle.
• Extensive experience in conducting JAD sessions, user interviews, and Scrum meetings.
• Successfully completed multiple Conversions and Integrations from legacy systems to Salesforce and while maintaining Data integrity within multiple systems.
• Experienced in Administration setup in Salesforce - Manage Users, Security Controls, Data Management Validation of Roles and Profiles, Workflows, Triggers, Roll-up Summary, Report, Dashboards, and Field level security.
• Assisted development team in creating inbound and outbound change sets to move them to respective environments
• Migrated data using Informatica on Demand and used Data Loader for insert, update, and bulk import or export of data from Salesforce.com.
• Created Business Requirement Document (BRD), Test scripts, Test cases, Test Plans for User Acceptance Testing (UAT).
• Provided best practices and recommendations for application development and deployment.
• Scrutinized and accomplished Lead Management, Campaign Management, Case Management and Activity Management.
• Experience in sandbox for testing and migrated the code to the deployment instance after testing.
• Used SOQL & SOSL for data manipulation for database objects.
• Strong knowledge of synchronization, data-modeling, data extraction, transformation, data loading, scheduling monitoring, and reporting in a cloud computing environment.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environment: s.
• A team player with a strong work ethic, a positive attitude and the ability to make the best use of individual resources.

TECHNICAL SKILLS

• Sales force CRM
• Apex Language
• Apex
• Classes/Controllers
• Apex Triggers Apex Web Services
• Visual Force Pages/Components
• Analytic Snapshots
• Case Management
• Automation
• AJAX
• Workflow & Approvals
• Dashboards
• Cast Iron Systems
• SKY Visual editor
• ETL/Integration Tools
• Informatica on
• Demand
• Force.com Data Loader Force.com Workbench
• Force.com Eclipse IDE Plug-in

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sales force Developer/Administrator

Responsibilities:

• Articulated Business Requirements by communicating with the stockholders.
• Drafted the Use cases and Design of the project with the requirements from business users.
• Disseminated the Requirements into Sprints as per the Agile Methodology.
• Designed various Custom Objects, Custom Tabs, Page Layouts, and Components to suit the needs of the application.
• Experienced in using Skuid for better UI performance to create Visualforce pages.
• Developed various Apex classes, Triggers, Visualforce pages, Validation Rules, Workflow and Approval process.
• Integrated Inside Sales with Salesforce for better sales acceleration and also used Cloudpond S3 connector for the document storage in the cloud.
• Implemented the requirements on salesforce.com platform and force.com IDE using Eclipse.
• Administered the Users, Profiles and Permission sets for each and every role in the organization.
• Analyzed the work done in a particular sprint period using the Test Methods and Cases.
• Designed the Test Classes for the Apex classes to migrate the code from Sandbox to Production.
• Demonstrated the application in production environment to Stakeholders for necessary improvements for design.
• Upgraded the Improvements to the next version of the application in the next sprint.
• Launched Data loader for insert, update, and bulk import or export of data from Salesforce.com objects. Launched it to read, extract, and load data from comma separated values (CSV) files.
• Provided ongoing salesforce.com maintenance and administration services including periodic cleansing custom objects and workflows.
• Evaluated multiple partner products in APP Exchange and recommended the use for further enhancements.

Confidential, Pittsburgh, PA

Sales force Developer

Responsibilities:

• Worked as a Key team member and performed the roles of the Force.com Developer and Administrator in the organization.
• Analyzed the Business Requirements Documents (BRD) for the application.
• Identified the Use Cases for the application and generated the Entity Relationship Model for the application.
• Designed various Custom Objects, Custom Tabs, Validation rules, Workflow rules and Approval processes,
• Page layouts and Components to suit the needs of the application.
• Created various Profiles and configured the Permissions based on the Organizational Hierarchy requirements
• Used SOQL & SOSL for data manipulation for database objects.
• Implemented S-controls to manage sales plan call sheets within salesforce, capturing prep data and call activity.
• Extended native SFDC reports to leverage custom fields to create meaningful reports and dashboards.
• Implemented the web based case management automation - Email to case and Web to case (on case object) to track and solve customer's issues.
• Recommended the use of SKY Visual editor for the fast development of the Visualforce pages using different layouts.
• Designed various Test classes to analyze the data and to migrate it to the production environment.

Confidential, CA

Sales force Developer

Responsibilities:

• Interacted with various program managers and product owners to gather the requirements and document the requirements.
• Drafted the Entity Relationship model for the application with the requirements gathered.
• Designed various Custom objects, Custom tabs, Components and Page layouts for the application.
• Created various Users, Roles, Public groups and implemented Role Hierarchies, Sharing rules and
• Record level permissions to provide shared access among different users.
• Created Workflow rules and defined Related Tasks, Time Triggered Tasks, Email Alerts and filed updates to implement the Business logic. Created Templates, Approval processes, Approval Page layouts
• Implemented Object and Field level security to hide critical information on the profile users.
• Implemented "Email to case" for automatic case creation for business groups of Chevron.
• Worked in creation of Distribution list and group mail box for sending the incoming emails to respective routing addresses worked in both 'on Demand' and 'Email agent' email to case implementations.
• Worked extensively with MS Excel for Legacy Data cleansing and validating.
• Created various reports and report folders to assist managers to better utilize salesforce as a sales tool and configured various Reports for different user profiles based on the organization.
• Performed Regression Testing and created test scenarios for User Acceptance Testing (UAT).
• Wrote Test classes and Test plans of the business application.
• Created Test Scenarios on sandbox environment, and used force.com Component Deployment Wizard for migrating data between force.com IDE and Sandbox environment.
• Provided post implementation support to assist end users in creating reports, dashboards and certain
• Administrative tasks including creating and maintaining user profiles and privileges.

Confidential, Chicago, IL

Jr Sales force Developer

Responsibilities:

• Gathered business requirements from the business users.
• Designed and developed various Custom objects, Custom tabs, Components and Page layouts to suit the business requirements.
• Administered various users and roles among the organization.
• Developed various Workflow rules, Workflow and Approval processes.
• Worked in Field and Page layout customization for standard objects like account, contact and lead.
• Defined Master Detail and Look up Relationship on the objects and created Junction objects to establish connectivity among objects.
• Created Apex classes and Triggers to automate the business application.
• Implemented security access to the user profiles by creating Object level security, Field level security, and Record level security.

Confidential

Sales force Administrator

Responsibilities:

• Documented the Functional Requirements based upon the analysis of the existing application, gathering input on context and validating findings as needed.
• Used Flowcharts and Entity Relationships to document high level business processes supported by existing application.
• Analyzed the Data between old and new applications by running the SQL queries.
• Administered the Design process of the application
• Configured the Users, Roles and permission sets among the organization.
• Conducted Joint Application Development (JAD) sessions with IT groups.
• Developed and documented timelines for project delivery, and managed project and off shore resources to successful completion.
• Identified the key changes and participated in stakeholder meetings to communicate effectively with them.
• Interacted and conducted meetings with the marketing team to discuss pricing initiatives.
• Created a Traceability matrix to maintain the Traceability of the requirements.