PROFESSIONAL PROFILE:

• Confidential have IT experience in SDLC Roles including IT Project Management, SCRUM Master, QA Management, Software Product Quality Assurance, Governance, Managing resources (Offshore, Onsite including vendor resources) for both Agile and water fall projects.
• Experience in working on Large BIU, Transformation, Data Conversion, Enablement, Online web applications, Life400 Apps, BI/DW and Integration projects.
• Has certified professional and has skills to Plan, organizes, direct and control, and lead assigned functional area to ensure its alignment with business objectives.
• Operate within broad objectives to ensure optimum utilization of capital, staffing and equipment.
• He has successfully delivered multiple projects and supported delivery of services in the areas of multiple projects for large data migration, Data warehouse, Strategic enhancements, Telecom Infrastructure Integration and BIU / Production support projects in Telecom, banking, financial and insurance industry.
• As part of the project management unit, he has managed multiple IT projects and ensured on - time and successful delivery of projects.
• He adherence toProject Management Methodology and Structure includes but not limited to charter development, communication plan, schedule, status reporting, risk management, issue resolution, project governance and change control.
• He Concurrently manages multiple projects from medium to large projects and oversees all project phases start from Initiate phase, Planning, Execution, Monitoring and Closing.
• Collaborates with sponsors and stakeholders to create the project charter including scope, deliverables and completion criteria.Analysis and prioritizes project risks in terms of total impact; establishes contingency plans and identifies trigger events and responsibility for initiating mitigating action.
• Has experience in successful delivery of Agile projects start from Concept phase until delivery by creating stories cards, priorities stories, define velocity based on effort ( including BA, Dev, Testing until Done state),Plan iterations, Burn up charts, Iteration planning (Task based approach),Daily stand up, Retro meeting, Initiate stand ups for Large programs, Continuous integration testing, UAT sign off at story level, Retrospective meeting at Iteration level(Iteration planning for next Iteration of work ), showcasing to Iteration include stake holders.
• Trough all agile projects am Support to IM and responsible for ensuring technology area follows the right practices.
• Hands on experience in Line of Business / Projects on: Telecom, Business Online Systems, Business Intelligence, Data warehouse, COGNOS Reports, Guide ware, Life400, Workflow management, Hedge Fund Trading, Rules Engine, Life Insurance, Personnel Insurance, Commercial Insurance, Production Support Co coordinator, BMC Remedy system.

TECHNICAL SKILLS:

Oracle Fusion Middleware: Oracle SOA Suite 11g/12c (BPEL, ESB, OWSM, OSB)

Developer Tools: Oracle J Developer Studio 11.1.1.6g /12c

Adapters: DB Adapter, HTTP Binding, Oracle Apps Adapter, JMS Adapter, MQ Adpter,AQ Adapter, File Adapter, Socket Adapter

XML/Web Services: XML, XSD, XSLT, SOAP, UML, WSDL, DHTML, HTML, XPATH XQUERY, XSL

Java Technologies: Core Java, J2EE, JSP, Servlet, JDBC, spring 2.5,Hibernate 3, Databases Oracle 11g/10g/9i, MS SQL Server, PL/SQL, DB2

SOA: SOA 11.1.1.5/6, BPEL 11.1.1.5, OSB 11.1.1.5, Oracle BPM 11.1.1.5,Oracle Weblogic Application server 12C, Oracle SOA Suite 12c

Protocols: TCP/IP, SNMP, POP/SMTP, HTTP, and FTP

Environment: s JDK 1.4, J2EE, JSP, Servlet, EJB, LDAP, JDBC, JMS, XML, Oracle 9i, WebLogic Server 8.1/9.2/10.3 , WebLogic Portal

Tools: MS Visio, Clear Case, CVS, Rational Rose

Methodologies: MVC Architecture, Client/Server Architecture

Business Intelligence: COGNOS Cubes, SQL Developer, TOAD, Hyperion, Ultra Edit, ETL Tool Control-M

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Work with internal systems engineers, server support analysts, database administrators, and developers to ensure all aspects of the product installation, configuration, and underlying systems and infrastructure are meeting the functional, performance, and availability requirements of the enterprise.
• Development of new functions using identified technologies and Oversee enhancements to the existing applications
• Ensure efficient operations and best practices are followed in all systems. Provide direction to team on development architecture and organise train in new technologies
• Interface with peers in business and technology teams to ensure efficient and correct development. Identify application system alternatives to enhance performance and achieve the needs of user environment
• Work with vendors on vendor applications; recommend solutions and application system design approaches and revisions
• Extensively worked on XSD, XSLT,XML in order to transform the message in order to custom Common Order Object to complete a transaction.
• Created partner link using web service adapter to invoke URL Based OSB and other services.
• Implemented Fault handling logic to handle the binding faults and runtime faults in all BPEL processes developed.
• Tested the web services using Soap UI, BPEL Console and Test Suites.
• Resolve tickets and enhancements from backlog items created during code development.
• Managed Change control implementation and coordinating daily, monthly releases and reruns.
• Created Project Acceptance documentation and obtain all customer approvals for project close document.
• Installing, Configuring Oracle SOA Suite standalone and Clustered.
• Developed BPEL modules within SOA Suite for creating services managed data transformation, business workflow, business processing, data routing, and communication with external systems.
• Worked extensively on Fault and Error handling capabilities (Catch and Catch All).
• Data exchange in XML from to and from advantage and email systems.
• Deployed real-time operational dashboards, monitoring and alerting apps over the web using Oracle Business Activity Monitoring (BAM).
• Performed Unit Testing to check the Business flow and load balance on the web logic.

Confidential

Project Manager/Scrum Master

Responsibilities:

• The ability to facilitate and manage communication between Vendor/client, design and development teams to define a product’s requirements.
• Acts as champion and evangelist of the Agile process, to include responsibility for expanding the understanding and practice of agile principles throughout the projects, including software and operations teams, and external Vendors.
• Experience and know-how with developer and tester practices like CI, ATDD, BDD, TDD, Planning Poker, Refactoring, DevOps, and Continuous Delivery
• Manages an Agile initiative and keeps current on new trends in other Agile practices and technology solutions designed to deliver technology solutions.
• Collaborates directly with scrum teams to coach and guide them on the mechanics of agile methods to achieve optimal team effectiveness.
• Delivered and hands-on coaching of individual scrum teams in all aspects of scrum-daily meetings, planning, self-organization, collaboration, iterative development, etc. Assists in these meetings, as needed.
• Creates, builds and delivers customized agile training and internal agile tools designed to enhance team collaboration to both internal teams and external customers.
• Exposes our technology teams to the latest innovative thinking and ideas from the agile community to increase agility. Assists with the rollout and training of new agile teams, as needed.
• Works directly with managers and scrum teams to remove enterprise-wide systematic obstacles that block ability to achieve sustainable increases in velocity and team efficiency.
• Provides agile leadership principles to Product Owners andfunctional managers. Facilitates general education sessions for non-development teams.
• Assists in the establishment, monitoring, and reporting of metrics and milestones for agile teams and Scrum Masters.
• Ensures cross-organizational and multiple stakeholder education, feedback, and consensus on Agile methodology.
• Ensure that service delivery in the applications under support are monitored effectively and that identified actions to maintain or improve levels of service are implemented.
• Plans, directs and coordinates activities of infrastructure projects to ensure that goals & objectives of projects are accomplished within prescribed time frames & funding parameters.
• Manage programs (consisting of multiple, related project) with coordinated planning, management & execution that are directed toward a single objective.
• Works closely with the Customer/Vendor Account Executive to assure that project deliverables are consistent with Enterprise & Business Segment goals & objectives.
• Is responsible for managing the team that develops and carries out infrastructure projects for customers.
• Monitors & reports project status, issues & risks and also Project infrastructure teams (matrix management) range from 2 to 30 people . Projects Managed approximately 6-12 implementations at the same time.

Confidential

Project Manager

Responsibilities:

• Extensive Knowledge of SDLC Project Management, Business case Development, Planning, Scheduling, Project communication, Issue resolution, Risk management, Change management and benefits realization, Deep understanding of functional or critical nature, of the application system to the business.
• Running workshops with Dev, BA & business Rep to agree on Acceptance criteria at story level and organize approval for business reps.
• Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
• Servant-leader to core team members with regards to all facets of the Agile/Scrum framework.
• Facilitate of all aspects of the Scrum Framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospective.
• Maintains the team’s capacity plan, scrum board, sprint backlog, velocity charts and burn down charts.
• Track and communicate team velocity and sprint/release progress
• Oversee internal and external communication, improving transparency and information dissemination.
• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Identify and remove impediments, prevent distractions, facilitate discussion and conflict resolution.
• Ensure the teams are practicing Agile principles and Empower the team to self-organize and self-manage
• Defect reporting in JIRA /Mercury Quality centre/Excel for Defects based on the project. Agreed defect response and turnaround time process manger for project defects/Bugs raised by client.
• Ability to manage both BI-Data migration and BI-Conversion teams including cross-functional teams consisting of business users, Developers and vendors.
• Updating the status to program stakeholders with Dash board reports, Project status & Test summary report.
• An expert understanding of SDLC, testing and project methodologies, tools, processes, frameworks and strategies etc.
• Manages the process for consolidated program reporting to the Program Steering Committee, including milestone summary, key issues, risks, benefits, summary of costs incurred
• Update /Assign task/Track story /Issue by using JIRA to ensure successful delivery of testing in each phase
• Coordinate with multiple project teams to block and plan the environment availability and will ensure successful smooth delivery of the project
• Change management to ensure high priority requirements will add to delivery and high risk requirements will be planned to reduce business risks.
• Liaising with technical leads and programmers and with business stakeholders across the three main divisions of the business.

Confidential

Project Manager/Scrum Master

Responsibilities:

• Managed projects with system Integration delivering OSS/BSS, Provisioning, and /or Service assurance implementations.
• Experienced to understand, interpret and utilize business, functional, system, and software requirements documents for complex projects and solutions.
• Experience with telecom BSS, OSS, or NMS applications such as Billing, Order Management, Provisioning, Network Inventory, etc.
• Provide a Test Strategy outlining key systems to be tested and highlight any known deviations from the VHA Testing Policy.
• Interpretation of the project’s business requirements & high level solution design documents to identify required focus areas of testing to efficiently & effectively reduce unacceptable risk.
• Identify the perceived risk or complexity of the project and the potential impact to customer experience or revenue if the project is not successfully delivered;

Confidential

Project Manager

Responsibilities:

• Manages /Facilitates delivery within an iteration
• Works with Product Managers on overall timeline, Stories discussion and analyse requirements in master list
• Tracks daily team progress - story status, velocity, board and Project team capacity
• Tracks Product Manager Story readiness (e.g. stories ready to play)
• Raises relevant issues to other project management group like Project Manager, Technical Manager and Product Manager etc.
• Owns project burn up/metrics (velocity tracking/forecasting)
• Team support (focused on removing internal blockers)
• Facilitates intra-team communication
• Manages storyboard and story management tool
• Facilitates all iteration planning sessions, Story time, Iteration Open/Close, and daily stand-up meetings
• Facilitates retrospectives (team alternates each retro)
• Create Iteration open/close deck
• Works with team to ensure process quality & continual improvement
• Encourages Self Empowered teams
• Ideal Project Allocation: Fully dedicated

Confidential

Functional Project Manager/ Scrum Master

Responsibilities:

• Creates and executes project development plans across multiple initiatives and revises as appropriate to meet changing needs and requirements.
• Leads or participates in roadmap planning, resource planning, project planning, and budget planning as required.
• Proven experience and expertise in project negotiations, both at project initiation and throughout project duration.
• Successfully completed the projects on time, under budget and with high customer satisfaction.
• Hands on with Project Management fundamentals (scope/schedule/cost/risk management, etc.)
• Strong organization, planning, problem solving and decision making skills. Comfortable prioritizing and managing multiple tasks with minimal direction.
• Knowledge of software development lifecycle (SDLC) including: requirements gathering, design, development, testing, training, quality assurance, development methods/techniques and implementing planning and execution.
• Expert ability to monitor project performance in order to maintain the quality of services, deliverable and content.
• Have implemented project management best practices to identify and mitigate risks to projects.
• Advanced knowledge of MS Project and SharePoint platforms.
• Experience creating WBS and managing project resources.
• Identifies opportunities for process improvement. Leads or participates in process improvement activities as required.
• Develops and maintains positive working relationships with team members and other stakeholders, including business partners and all levels of IT leadership.
• Advisor will enter the required data in Equate (offline / online).
• If Advisor having the internet connection he will enter the client information in Equate online else the data will enter into desktop version of Equate which is Equate offline.
• After inputting the data, Advisor will submit the quote/Application to lifeguard Eq.
• Advisor validation is done before start of the lifeguard EQ process.
• Advisor will enter the detailed client information in Lifeguard EQ based on the policy chosen by the client.
• Lifeguard EQ will display the Underwriting decision based on the client’s personal information.
• A case will be generated in the stellar and individual Contracts will be generated in the Life/ 400.
• The Contract information can be seen in different screens of the Life 400
• To work with the Development Team for the Deployment and support of FILENET and WORKFLOW systems.
• Provide support to the existing File net and workflow application to other team members (Testers).
• Excellent leadership, customer communication and problem solving skills.
• Experience with business rules management (BRM) platforms
• LIFE 400 - Policy maintenance e.g.: Component changes, Billing, Mandate, Cancellation, Automatic increase, Reversal, Lapse processing, Reinstatement, Client maintenance, Transfer of ownership, Add life, Nominated benefits, Rolling polices.

Confidential

PMO Coordinator (Agile)

Responsibilities:

• Work closely with Practice, Account & Project teams.
• Proactively track and support current & future project requirements
• Identify appropriate, best-fit resource options for client engagements
• Make strategic staffing recommendations and decisions
• Resolve or escalate staffing or assignment conflicts
• Monitor & report resource availability and utilization
• Assisting in the timely and accurate reporting of Scheduled Work
• Facilitate Practice & Account staffing calls; coordinate materials
• Liaison with the Recruiting and Sub-contracting teams on the hiring or sub-contracting of outside resources when appropriate.
• Be a team leader in the Resource Management process, working with the Director of Resource Management in developing process & protocols.
• Play an active role in the training & development of junior members of the team.
• Participate and help facilitate weekly national Resource Management calls.
• Monitor and report on the availability of consulting resources.
• Assist Director of Resource Management in the creation & analysis of reports.
• Track and support non-billable projects & resources.
• Assist in educating the business on staffing tools & processes.

Confidential

BI/DW - Transition Project Manager

Responsibilities:

• Coordinate Transition planning meeting
• Ideal Transition Task list for individual application
• Identify Application project activities to be completed before transition can begin
• Determine transition time line and establish Transition milestone
• Influence the team (client/vendor) for smooth transition activities
• As required, escalate report failures within the team when required
• Negotiating difficult decisions with colleagues, senior manager and other third parties
• Release communication regarding system availability
• Build strong relationships with other areas of IT in particular Infrastructure areas
• Remedy reporting to provide a granular view of the customer demand during transition stage
• Excellent interpersonal and communication skills required to work across various levels of technical and managerial teams
• Determine staffing needs
• Develop matrix of required resource /skill
• Conduct skill gap analysis against all technical staff
• Determine roles and responsibilities (such as collect, review, accept deliverables, resolve variances)
• Assign support staff to the application
• Establish support expectations for each application
• List past experiences and past learning’s
• Identify necessary trainings
• Determine the list of trainings needed and out of scope
• Organize/schedule training plan across the teams (onshore, vendor team and offshore)
• Assign task to Prepare training materials
• System Access tasks
• Organize access /privileges
• List the existing software licenses or prepare gap analysis
• Allocate Remedy work tickets to most appropriate resource
• Follow up ticket status with technical resources within the team
• Assist with the co-ordination of Service Restoration

Confidential

Functional Lead

Responsibilities:

• Strategy Manager is an inflexible system. Rules maintenance in this system is time consuming and very costly.
• A large portion of decision making is manual. The level of human involvement and a high reliance on tacit knowledge increases the business risk involved in accepting a proposal.
• Co-ordination with onsite and offshore team and Status tracking and reporting to Senior Management
• Adherence to quality processes/standards/procedures Manage and implement or maintain an effective testing process.
• Involved in Preparing Test strategy, Test Plan, Test approach, Test Estimation.
• Understanding the progress of project to its stakeholders.
• Maintains effective leadership and communicate to the offshore and onsite team.

Confidential

Project Lead

Responsibilities:

• Manage and implement or maintain an effective testing process.
• Involved in Preparing Test strategy, Test Plan, Test approach, Test Estimation.
• Understanding the scope of testing within the context of each release / delivery.
• Implementing and evolving appropriate measurements and metrics (e.g. applied against Testing Team and collecting quality related audits).
• Understanding the progress of project to its stakeholders
• Maintains effective leadership and communicate to the offshore and onsite team.