SUMMARY

• Over 10 years of overall experience in various application designs and development in various capacities. Expertise in Designing and Implementing Salesforce Solutions, Solutions Architecture and Web Applications based on MVC Model and OOPs concepts.
• 5 + Years in SalesForce CRM and Force.com platform. Implemented Sales, Service Cloud and custom applications.
• 7+ Years of experience in Insurance Domain
• Experience in SFDC Development using Apex and Visual Force.
• Developed Triggers, Inbound Email Services, Batch Programs etc
• Developed Integrations using Web Services both SOAP and REST API.
• Strong hands on experience wif developing complex Visual Force using Apex Controllers.
• Strong hands on experience wif SalesForce Security setup using Profiles, Permission Sets, OWD, Role Hierarchy, Sharing Rules
• Developed SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Record Types etc
• Extensive experience in creating workflows, approval processes, validation rules
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing teh data in SalesForce.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Proficient inData Migrationfrom Traditional Applications to SalesForce UsingData LoaderUtility. Data Load for SFDC Standard objects and Custom objects
• Experience in managing Sandboxes.
• Working knowledge in VisualFlow
• Working knowledge in Salesforce Communities
• Strong Knowledge in App Exchange Applications for integrating wif Third Party Applications.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• 4 years of hands on experience in Mainframe Systems. Programming knowledge in COBOL, JCL, CICS, REXX, SYNCSORT, EASYTRIEVE, SAS and CLIST.
• Database knowledge in VSAM, DATACOM/DB, DB2, IMS DB/DC, SQL server.
• Work experience on EXPEDITOR, FILEAID, DFSORT, STORED PROCEDURE, DITTO, TSO
• Expertise in COBOL-VSAM and COBOL-DB2 programming
• Core strengths are being analytical, flexible and good team player, presentation skills
• Has good understanding of XML language
• Experience in working wif .NET and informatica teams
• Has very good knowledge and experience on SDLC
• Trained in Big Data technologies (Hadoop)
• Having work experience in AGILE Methodology and Waterfall Model
• Can work on time critical projects and customer facing projects.
• Worked on design and conversion of VSAM to DB2 projects.
• Participated in Business requirement meetings and finalizing specification document.
• Has experience in mainframe to ETL (Data warehouse) conversion project.
• Has good understanding of ETL process (Informatica)
• Has experience in reverse engineering and documentation.
• Having experience in customer interaction.
• Experience in co-ordination wif offshore team
• Worked wif Zeke/Zeke Scheduling. Has experience in creating Zeke dependencies
• Having good knowledge on Data Warehousing Methodologies and Dimensional Modeling like Star Schema & Snowflake Schema

TECHNICAL SKILLS

SalesForce CRM: SalesForce CRM, Force.com, SOAP and REST API, JavaWork Bench, Eclipse

EAI and ETL Tools: Informatica Power Center 9.1

RDBMS Databases: DB2 and Oracle 11g.

MainFrames: COBOL, JCL,CICS, EASYTRIEVE, VSAM, DATACOM/DBIMS DB/DC, PANVALET, QMF, SPUFI, EASYTRIVE, DFSORTFILE, MANAGER, DITTO, REXX, Endeavor, COOL, SQL DB2Operating Systems WINDOWS XP/NT/2000/98/95, UNIX.

Languages: SQL, PL/SQL,COBOL

Other Tools: TOAD, MS Visio, MS Office, Erwin

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

SalesForce Senior Developer/Architect

Environment: SalesForce CRM, Apex, VisualForce, Data Loader, Eclipse, C#, ASP.NET, XML, HTMLChatter, Communities, CI, Cast Iron, Agile, Informatica, DMS,AWF

Responsibilities:

• Enhance Third Party Agency Application.
• Led efforts for development, customization and integrations for entire application
• Involved in Salesforce.com Application Setup activities and customization to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce.com platform using APEX, VisualForce, XML, HTML,Jquery, Javascript
• Worked wif various salesforce.com objects like Leads, Accounts, Contacts, Opportunities etc
• Implemented Application Security
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed Apex Classes, Triggers, and Controller Classes for various functional needs in teh application.
• Developed integrations using SOAP Web Services.
• Developed Visual Force Pages for Wizard Style Screens
• Developed and deployed workflows and approval processes for opportunities and products/assets management.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Performed teh roles of Salesforce.com Analyst/ Developer and Administrator in teh organization.
• Worked in Data Migration from Traditional Applications to Sales Force Using Cast Iron.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.
• Worked on performance improvement of SF1 reports for an existing application.

Confidential, New York City, NY

SalesForce Senior Developer/Architect

Environment: SalesForce CRM, Apex, VisualForce, Data Loader, Eclipse, C#, ASP.NET, XML, HTMLChatter, Communities, CI, Cast Iron, Agile

Responsibilities:

• Develop Radio Licensing module.
• Led efforts for development, customization and integrations for entire application
• Design and developed Excel Like functionality for user reporting using Handsontable
• Involved in Salesforce.com Application Setup activities and customization to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce.com platform using APEX, VisualForce, XML, HTML,Jquery.
• Worked wif various salesforce.com objects like Leads, Accounts, Contacts, Opportunities etc
• Implemented Application Security
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed Apex Classes, Triggers, and Controller Classes for various functional needs in teh application.
• Developed integrations using SOAP Web Services.
• Developed Visual Force Pages for Wizard Style Screens
• Developed and deployed workflows and approval processes for opportunities and products/assets management.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Performed teh roles of Salesforce.com Analyst/ Developer and Administrator in teh organization.
• Worked in Data Migration from Traditional Applications to Sales Force Using Cast Iron.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.

Confidential, Somerset, NJ

SalesForce Senior Developer/Architect

Environment: SalesForce CRM, Apex, VisualForce, Data Loader, Eclipse, C#, ASP.NET, XML, HTMLVisualFlow, Chatter, Communities

Responsibilities:

• Architect Confidential Call Center Module.
• CTI Integration wif InContact
• Web to Case and Email to Case Management
• Led efforts for development, customization and integrations for entire application
• Design and developed Call Script developed entirely in Visual Flow
• Involved in Salesforce.com Application Setup activities and customization to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce.com platform using APEX and VisualForce.
• Worked wif various salesforce.com objects like Leads, Accounts, Contacts, Opportunities etc
• Implemented Application Security
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed Apex Classes, Triggers, and Controller Classes for various functional needs in teh application.
• Developed integrations using SOAP Web Services.
• Developed email Services for inbound email processing.
• Developed Visual Force Pages for Wizard Style Screens
• Developed and deployed workflows and approval processes for opportunities and products/assets management.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Configured teh Analytic Snapshots to load teh data on regular basis for teh sales performance and lead generation statistics.
• Created and used Email templates in HTML and Visual Force.
• Performed teh roles of Salesforce.com Analyst/ Developer and Administrator in teh organization.
• Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader Utility.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.
• Internal Community setup and Customization

Confidential, Springfield, IL

SalesForce Architect

Environment: SalesForce CRM, Apex, VisualForce, Data Loader, Eclipse, C#, ASP.NET, XML, HTML, COBOL, JCL, EASYTRIEVE, VSAM, DB2, CICS, SYNCSORT, FILE MANAGER, DITTO, REXX, Endeavor, Z/OS, TSO

Responsibilities:

• Designed teh Solution Architecture for Agency Management System.
• Led efforts for design, development, customization and integrations for entire application
• Involved in Salesforce.com Application Setup activities and customization to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce.com platform using APEX and VisualForce.
• Worked wif various salesforce.com objects like Leads, Accounts, Contacts, Opportunities etc
• Implemented Application Security
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed Apex Classes, Triggers, and Controller Classes for various functional needs in teh application.
• Developed integrations using SOAP and REST Web Services.
• Developed email Services for Inbound email processing.
• Developed Visual Force Pages for Wizard Style Screens
• Developed and deployed workflows and approval processes for opportunities and products/assets management.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Configured teh Analytic Snapshots to load teh data on regular basis for teh sales performance and lead generation statistics.
• Created and used Email templates in HTML and Visual Force.
• Performed teh roles of Salesforce.com Analyst/ Developer and Administrator in teh organization.
• Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader Utility.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.

Confidential, New Jersey

SalesForce Architect

Environment: SalesForce CRM, Apex, VisualForce, Data Loader, Eclipse, C#, ASP.NET, XML, HTML, Microsoft Visual studio, COBOL, JCL, EASYTRIEVE, VSAM, DB2, CICS, SYNCSORT, FILE MANAGER, DITTO, REXX, Endeavor, Z/OS, TSO

Responsibilities:

• Worked wif Business Users and Business analysts for requirements gathering, analyzing teh requirements.
• Created data model using various standard salesforce.com objects, Account, Contact, Case, Activities. In addition, created around 25 custom objects to support this business process.
• Used Salesforce.com platform, Force.com IDE for development for Visualforce Pages, Apex classes, Triggers
• Developed Apex Triggers, Apex Classes for various Business/functional requirements.
• Developed Web Service Callouts from SalesForce to External Applications using SOAP and REST API
• Developed Custom Web Services in SalesForce and published for External applications
• Written SOQL, SOSL query language necessary for teh application in Apex Classes and Triggers.
• Developed complex VisualForce Pages using MVC wif Salesforce.com.
• Used various visualforce components like ActionFunction, PageBlock, InputField, ActionSupport, DataTable, Datalist, CommandLink, CommandButton etc.
• Worked wif Visualforce Controllers (Standard, StandardList, Custom, Extension Classes).
• Created Page Layouts and assigned different layouts based on Record Types.
• Developed Workflow rules, Field updates, Email alerts to implement teh business logic for Standard and Custom Objects as per teh business needs.
• Prepared data mapping document to map source and target system fields.
• Migrating large volume of data in multiple batches initially wifout any ETL tools.
• Used Dataloader to bulk load data into Salesforce.com.
• Configured/Created Profiles, Roles, and Permission Sets for teh organization and setting up Field-level, Object-level security rules for teh application.
• Developed Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.
• Deployed application from Sandbox to different other Sandbox as well as into Production environments.

Confidential, New Jersey

Sr. SalesForce Developer

Environment: C#, ASP.NET, XML, HTML, Microsoft Visual studio, COBOL, JCL, EASYTRIEVE, VSAM, DB2, CICS, SYNCSORT, FILE MANAGER, DITTO, REXX, Endeavor, Z/OS, TSO

Responsibilities:

• Coordinated requirement gathering along wif Business Analysts and Super Users.
• Designed and deployed teh Custom objects, Entity-Relationship data model, Formulas, Validation rules on teh objects, Page layouts, Custom tabs and Components.
• Configured Security using Profiles, Permission Sets, OWD, Roles, and Sharing Rules, to suit to teh needs of teh application.
• Designed and Developed complex integrations using SOAP and REST API - Both Web Service Callouts and Publishing custom web Services.
• Performed Asynchronous Callouts using teh Future Annotation and executed teh future methods from Triggers.
• Developed Triggers to accommodate complex business logic.
• Designed and Developed Batch Classes to handle bulk logic
• Designed Visual Force Pages to display data dynamically and real time integration and worked on developing client side logic using Java Script and HTML.
• Developed VisualForce pages for Wizard Style functionality.
• Implemented teh Single and Mass Email Messaging feature to automate teh Emails based on business logic.
• Developed Test classes to support Code Coverage for deployment to production and performed smoke tests before QE Validation.
• Involved in Data Migration Activities to handle bulk loads using APEX Data Loader.
• Created PageLayouts, Record Types, and Search Layouts to organize fields, custom links, related lists, and other components on record pages.
• Performed deployments using Change Sets and Eclipse IDE as needed and validated teh components before deployment to ensure a smooth process.