PROFESSIONAL SUMMARY:

I have over twenty - four years of experience in human resources, fifteen of combined corporate and collegiate instruction/training, business and Information Technology experience, and thirteen in management. My background consists of several years of experience developing strategy that aligns with progressive business needs. These include forging relationships to insure overall organizational, as well as, departmental goals are met. Responsibilities have also included developing and implementing operations/training policies and strategies as well as formal project management methodologies. I participate in developing infrastructure practice, policy and procedure that is sound yet practical and legally compliant. I possess an efficient adeptness at facilitating and building relationships between affected functional areas to avoid obstructions to policy adoption and strategy implementation.

SKILL:

MANAGEMENT / ADMINISTRATION

Project Management

Interviewing (New Hire & Exit)

Customer Contact & Follow-Up

Payroll Accounting

Supervision

Technical Instruction

Writing Job Descriptions

Technical Documentation

Curriculum/Training Design

TECHNICAL / SOFTWARE:

MS Office (Excel, Word, PPT, & Access)

MOODLE

FrontPage /Expression Web

PhotoShop

PeopleSoft

MS Project

HTML \ XHTML

Publisher

QuickBooks

Visio

CAREER EXPERIENCE:

Confidential, Memphis, TN

Business Integration Manager

Responsibilities:

• Implemented and continue to Manage Human Resources for mid-sized construction company by: Compiling, implementing and administering official company policy and procedure manual
• Implementing trends and changes in employment legislation ensuring compliance
• Monitoring safety training compliance
• Managing office and field administrative personnel
• Coaching and facilitating management on performance evaluation, improvement plans, and towards the resolution of employee/management issues
• Evaluating and conducting salary and benefit programs
• Continually increasing company’s profitability by identifying and eliminating positions and responsibilities not vital for success and reassigning those that are
• Interfacing with government agencies, educational institutions, and HR Organizations to keep abreast of new legislation, changes in the HR field, and recruiting practices
• Reviewing reference and background checks
• Implemented and administer internet based multi-camera security system for office and equipment yard
• Identify, research, implement and support continual process improvements
• Accounting duties include payroll, certified payrolls, Quarterly Taxes, Accounts Reconciliation, and Accounts Receivables/Payables
• Prepare, analyze, and select methods of presenting various financial data, routine data charts and diagrams
• Track all current projects and bid packages
• Develop and write procedures for installation, use, and troubleshooting ofhardware and software
• Promotes company at Business Expositions, Formals, Conventions, Meetings, Events, etc. in efforts to market & solicit new projects

Confidential

Instructor - Distance Training & Education

Responsibilities:

• Training for telecommunications, electric power, and renewable energy industries via classroom, virtual and online medium
• Traveled (80%) to various locations in continental US
• Successfully implemented new curriculum (continued until 2016 to provide input for course design, changes and improvements on a consultant level)
• Drove profit by implementing students enrollment in additional training offered by company via direct contact and with district sales director

Confidential, Memphis, TN

Instructor - Business Administration

Responsibilities:

• Instructed students in area of specialty (i.e. Business Administration & Management, Accounting, Career Development, General Education and Computer Software applications)
• Spearheaded and designed Career Development curriculum for School of Business
• Performed general instructor duties to include lesson plans, syllabi and students (Attendance, performance and Grades)
• Planned field trips and guest speakers to promote students’ ability to transition from academia to career

Confidential, Memphis, TN

CTG ( Corporate Training HR Generalist)/Export Analyst

Responsibilities:

• Performed the following duties as a member of LEWS (Logistics/Export - Warehouse/Shipping) ERP Team in the preparation, implementation and post-transition support from a 30 year old method of operation to 2002 RF and warehouse management technology
• Temporary/contract position that developed into full-time permanent due to performance
• HR change management point-of-contact for all training related and post-implementation support issues concerning management, employees and training team
• Coordinated, trained and supported employees on newly introduced warehouse management and logistics technology (RF communications and SAP/Warehouse Management module)
• Developed and maintained flexible training schedules to accommodate dynamic project timelines in a twenty-four hour work environment
• Provided mediation between management, training team and employees concerning training versus production and employee relation issues while ensuring labor law compliance in a Union based environment
• Managed training budget
• Researched and abstracted information and supporting data in preparation for presentation decks for meetings, projects updates and reports
• Managed limited training resources in a fast paced, continuous twenty-four hour work environment

Confidential, Millington, TN

Senior Network Administrator / HR Liason

Responsibilities:

• Project Manager - For Confidential Network migration from Netware 3.12 to NTS and from MS Mail to Exchange/Outlook
• Performed supervisory duties (15+ employees) during absence of Network Control Center Manager
• Technical resource to first (help desk), second line (technicians) and third line (junior systems administrators) when they were unable to solve end user issues during and after system migration
• Trained new and existing help desk, second line technicians and third line administrators
• Solely implemented and performed SMS 1.2 administration in a new network center
• Installed and configured additional servers to NT network during and after migration in conjunction with base and personnel growth
• Directed and insured documentation of proper Network Administrative procedure for current and future civilian and military personnel for the continuation of exceptional network service

Confidential, Norcross, GA

Network Training Developer

Responsibilities:

• Developed and delivered continuous training curriculum and instruction to, designed documentation for and supported between technical analysts, developers and support staff in one of GE’s largest 24 hour Solution Centers & Application Development Sites
• Provided LAN, MS Mail and Exchange administration
• Provided technical solutions and answers to 1st line analysts
• Setup remote access on workstations
• Designed and installed standard, uniform desktop configurations for specialized user\support groups
• Hardware & software configuration in technical support training center
• Technical resource to analysts and support staff to insure, effective and efficient, problem determination and resolution for GE Clients