OBJECTIVE

• Seeking a position as a Sales force Developer in an IT firm, where I can effectively utilize my expertise and technical skills.

SUMMARY

• Having with 7+ years of IT experience that includes around 4+ years of experience in Salesforce.com Development and Administration and 3+ years of experience in Java and testing.
• Hands on experience in Salesforce.com CRM integration, developing and deploying the custom integration solutions. Excellent skills in creating, troubleshooting, modifying APEX code and visual force pages.
• Acquainted and well - versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Experience in designing the custom objects, custom fields, custom tabs, role based page layouts, custom reports, report extractions to various format, design of Visualforce Pages, Apex Classes, Snapshots, Controllers and Triggers, and various other components as per the client needs and the application requirements.
• Excelled in working with different salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experience in Creating Roles, Profiles, Page Layouts, Record Types, Workflow rules and Approval Processes.
• Efficient knowledge on Administration Setup, Apex, Visualforce and experience with different SFDC development tools like Force.com, Eclipse IDE and integration tools like APEX Data Loader.
• Good in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce objects, master-detail relationships, look-up relationships.
• Certified 401 Salesforce developer.
• Have good working knowledge in querying salesforce.com database using SOQL&SOSL queries and Governor Limits.
• Exploring App exchange applications and integrating them with Salesforce. Hands on experience in integrating Salesforce with other local servers using informatica cloud.
• Experience in migrating data from legacy systems to Salesforce using data loader.
• Experienced in conducting User acceptance testing and preparing training documents for users.
• Highly experienced in deploying various components between different environments using change sets and Force.com IDE.
• Having good knowledge on SOAP web service API's.
• Worked with team members for full-cycle projects such as developers, to complete consulting projects on time and develop outstanding consulting services to Salesforce.com clients.
• Have worked closely with QA team in unit testing and integration testing in necessary required times.
• Hands on Experience on MVC frameworks.
• Proficiency in Object Oriented Languages like C++, C# experience in web technologies like HTML, XML, Java Script, JSP and WSDL.
• Involved in various stages of Software Development Life Cycle including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance of the enterprise applications.
• Committed team player with strong analytical and problem solving skills, willingness to relocate and ability to quickly adapt to new environments and technologies, dedicated to successful project completion with excellent communication and interpersonal skills.
• Ability to understand client requirement and provide the best solution. A keen desire to learn and update knowledge base and skill sets to keep abreast of latest technologies and trends.

TECHNICAL SKILLS

Salesforce Technologies: Apex Triggers, Classes, Test Classes, Visual force, S-Controls, Sandbox development & testing, Point click Customization, SOQL, Data Loader. Validation rule, Workflows.

Languages: Apex, UML, Java, J2EE, JSP, PL-SQL

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App-Exchange Package & Custom Application and Sandbox data loading

Tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in.

Database: MySQL, Oracle 9i, Oracle 10g, SQL Server

Technologies: XML, HTML, JavaScript, CSS, Agile, Scrum

Operating Systems: Windows, Linux

PROFESSIONAL EXPERIENCE

Confidential, New York City, NY

Senior Salesforce Developer

Responsibilities:

• Worked on various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Work Closely with Salesforce.com consultants while implementing the solution for the requirements.
• Complete bulk imports of data using Apex DataLoader.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Designed, Implemented, and Deployed the Custom Objects, Page Layouts, Custom Tabs, Components.
• Created custom objects and defined look-up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Customized the Dashboards to track the usage for productivity and performance of their sales team.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Involved in Unit Testing, for the customizations and developments done during the project.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, SOQL/SOSL Queries, Security Controls.

Confidential, Phoenix,AZ

Senior Salesforce Developer

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the applications to match the functional needs of the organization.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions.
• Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for new users.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Confidential provides marketing campaigns for merchants and card members to maintain their current user base, and to acquire new customers.
• Involved in creation of a new application on Salesforce where users can create these campaigns and offers, perform governance, and deliver them to the merchants/cards members.
• Created custom objects and defined look-up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• The delivery model involved integrations with a lot of applications within Salesforce, and other distributed applications within AMEX.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, SOQL/SOSL Queries.

Confidential, Jonesboro, AR

Senior Salesforce Developer

Responsibilities:

• Gathering the business requirements from business team and users. Writing the functional specification document based on the business requirement document.
• Leading a team of six people that includes three developers off-shore.
• Conducting daily support calls and enhancement planning calls.
• Writing Apex triggers, apex classes, developing Visual force pages, batch classes, scheduled apex, and test classes.
• Highly used data loader and informatica on demand tool to integrate Salesforce with other legacy systems.
• Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for new users.
• Solely responsible for deploying the components from staging environment to production.
• Highly involved in interacting with the end users directly and conducted training sessions around the globe.
• Implemented using the service cloud.
• Highly involved in customizing the Salesforce functionalities like workflows, approval process, setting up roles, creating profiles, security controls, data management.
• Solely designed and documented the application enhancements post go live.
• Involved in integrating Salesforce with other in house data bases using informatica cloud.
• Implemented single-sign on for the organization.
• Keeping track of all Salesforce releases throughout the year and implementing latest enhancements immediately in the application.
• Raising cases with Salesforce support team in solving the product bugs.
• Used partner portal for working with different partners to meet our requirements.
• Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,
• Developed complex Visual Force pages using standard, custom controllers and components.
• Responsible for refreshing the Full copy and training sandbox environments regularly.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Parter Portal, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential, Shawnee, Kansas

Salesforce Developer

Responsibilities:

• Involved in salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on salesforce.com platform and force.com IDE plug-in using Eclipse.
• Worked on various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Work Closely with Salesforce.com consultants while implementing the solution for the requirements.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Have been a part of sales cloud team in implementing company Track Inventory and customer Management.
• Customized the Dashboards to track the usage for productivity and performance of their sales team.
• Designed, Implemented, and Deployed the Custom Objects, Page Layouts, Custom Tabs, Components.
• Created custom objects and defined look-up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Page Layouts, Search Layouts to organize Fields, Custom Links, Related Lists, and other components on a Record Detail and Edit pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Created various Reports (Summary Reports, Matrix Reports, Pie Charts, Dashboards and Graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Communicating with executive management on project status and overall project progress against target.
• Worked closely with sales team and business analysts and performed detail analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce.com.

Environment: Windows XP, Force.com platform, Salesforce.com, Salesforce Enterprise Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflows and Approvals, Web Services, Reports, HTML, Force.com Eclipse Plug-in, Salesfroce.com sandbox dataloader, Security Controls, Email Services, WSDL.

Confidential, New York, NY

Salesforce.com Techno Functional Consultant

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the applications to match the functional needs of the organization.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions.
• Created custom objects and defined master-detail and look-up relationships on the objects and created junction objects to establish connectivity among objects.
• Integrated the SFDC with the back-end external legacy system in the organization.
• Used Visual Force Framework to integrate the application with web services, created visual force pages and embedded it into the application.
• Created Dash Board components based on reports and key performance indicators for chief executives.
• Identifying at risk reps and work with our vendors to improve their performance.
• Testing and Rollout to production.
• Designed and developed the workflow rules, validation rules, and customizations within salesforce service cloud.
• Developed sites to expose available positions in an organization.
• Involved in setting up and integrating App-Exchange applications.
• On-going routine maintenance and bug/enhancement-tracking.

Environment: Saleforce.com platform, Apex, Visual Force, Salesforce Partner Portals, Workflow & Approvals, App-Exchange, Custom Objects, Custom Tabs, Windows XP.

Confidential, Denver, CO

Salesforce Developer

Responsibilities:

• Customized tab worked with various standard objects including Accounts, Contacts, Leads, Campaigns and Cases.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created mash up between sales force CRM and Gmail through Force.com App-Exchange’s Email integration engine.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows Vista.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Used JDBC for communicating with the database.
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts Frame Work.
• Developed data model and stored procedures.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, JSP, Java Beans, MVC, JMS, EJB2.0), Weblogic8.1, JavaScript, ORACLE8i, HTML, DHTML, XML, Windows.

Confidential

Java Developer

Responsibilities:

• Involved in the maintenance, development and production support for the cyber branch Loan Originating System Product.
• Worked on the enhancements for the existing pages using servlet, JDBC technologies with MS SQL server as the back end. The pages were developed using HTML, Velocity and JavaScript for client side validation.
• Involved in the requirement analysis, technical design, coding and unit testing for the new enhancements.
• Developed the Loan approval using credit rating from partner banks module.

Environment: Java, JDBC, Servlets, Java Script, HTML, Velocity, SQL server 2000.