Manager, Fleet Logistics And Operations Resume
Las Vegas, NV
PROFILE:
- Consistently top - performing, fleet logistics-management professional with more than 35 years of progressively responsible, experience generating revenue and improving technical and operational processes.
- Highly regarded for communication, organizational, and analytical qualities that contribute to effective leadership in maintaining standards of excellence and improving productivity.
- Recognized ability to research and discover creative solutions to exceed customer expectations.
- Known for comprehensive insights into both technology and business operations.
- Possess direct experience in land, air, ocean, and rail transportation.
- Broad knowledge of applicable state & federal statutes and regulations.
- Regulatory Compliance Private Fleet Contract Negotiations Inventory Management P & L
- International Operations Multiple site operations Team Building & Leadership Project Management Training JIT
- Cross - functional Teams Rate Development Customer Relationship Management Network Development Scheduling
- Cost Reduction Business Development Strategic Planning Budgeting RFQs RFIs QA CTPAT Compliance
TECHNICAL SKILLS:
Technical Expertise & Skills: SAP Inventory & Order Management TMS (SAP, JDA and proprietary systems) AS400 SQL Server XP Citrix Windows 7, 8 & 10 Linux Dossier Systems MAS 500/MAS 90 WMS (SAP, Windfall & Fishbowl) MS Office Suite, Visio, & Project Windows 2000 Oz Principle I & II
PROFESSIONAL EXPERIENCE:
Confidential, Las Vegas, NV
Manager, Fleet Logistics and Operations
Responsibilities:
- Managed the daily operation of 38 StarCraft mini buses, 10 Van Hool motor coaches and 82 commercial drivers in a 24/7 environment.
- Worked across business segments to select, demo, test and implement: maintenance & inventory systems, paperless transactions, web based training, electronic logging devices (ELDs) and video driver analytics fleet wide, through the RFP process.
- Developed new metrics for integration with newly implemented fleet telematics program.
- Designed and developed video message board system to disseminate information fleet wide in a stand-alone environment.
- Developed and implemented a plan to augment fleet operations with “ Confidential ” style buses.
Confidential, Kohler, WI
Manager, Corporate Trucking Operations
Responsibilities:
- Direct daily trucking operations across six domicile locations including 71 trucking and five administrative associates
- Took fleet size from 38 to 71 drivers through expansion from three to six U.S. locations, including UAW and non-union team members
- Supported supply chain operations for $8.5B in annual sales across 8 market verticals and 16 North American production sites
- Ensured adherence to production schedules through JIT flow of raw materials and finished sub-assemblies for various production groups
- Worked within legacy systems to approve an procure materials and equipment for the business unit including: trucks, trailers, forklifts, fuel and DEF dispensing equipment, uniforms and other needs
- Led the transportation team in identification and contract process for new carriers, including annual carrier review process
- Developed loss and risk mitigation strategies for all transportation streams, including packaging modification and designs
- Teamed with the engineering group to develop and implement facility improvements increasing productivity and associate safety
- Managed “In Plant” transportation, Corporate Receiving and the Corporate Auto pool
- Developed safety programs that included quarterly, bi-annual and web based training for corrective action
- Reduced CSA scores by 23%, through training, education and replacement of problematic talent
- Worked closely with “C” level and global transportation team in the selection of JDA for the new global TMS strategy bridging TMS with legacy SAP - ERP, WMS and procurement modules
- Participated in Distribution Center oversite as a member of the safety committee and through consulting on process improvement
Confidential, Canton, MI
Supply Chain Account Manager (Outside Sales Representative)Responsibilities:
- Built quality programs for P&D Operations related to ship sites and tradeshow floor, as a temporary role after relocating to the Confidential .
- Programs resulted in reducing lost revenue due to lost freight in the move-in/move-out processes by 2% and 11% respectively.
- Designed and sold logistics solutions in vertical markets that employ land, air, ocean, and rail transportation- service products for handling and time sensitive commodities.
Confidential, Romulus, MI
Operations Supervisor, P&D Operations
Responsibilities:
- Managed P&D operations that consisted of a fleet of 135 units and 35 unionized, dock personnel to provide next-day and second-day services throughout the Eastern U.S. Dispatched and planned loads and ensured compliance.
- Administered the drug and alcohol testing program for the site.
Confidential, Las Vegas, NV
Director, Operations & Business Development
Responsibilities:
- Led market and pricing strategies for such vertical markets as telecommunications, industrial auctions, and tradeshow exhibits.
- Supervised the implementation of SAP to support the pick-and-pull of serialized product for deployment to the field; crew training, QA, delivery-site logistics, state and federal compliance, AP, and AR.
- Directed wireless network-deployment projects for Confidential, including evaluating site readiness, determining labor and equipment requirements, and managing serialized network assets in multiple markets.
- Shifted product-concentration ratio from 9:1 general freight/special products to 6:4 respectively; transformed the company from domestic trucking to a global, supply chain provider.
- Established client specific billing protocols and metrics including leading implementation of a client-owned, SAP invoicing framework.
- Enabled the recovery of previously lost revenue through sourcing, procurement, and implementation of a Fishbowl warehouse-management system; allowed greater latitude in custom-pricing structures in a 100,000 sq ft environment.
- Captured multimillion-dollar, logistics contracts with major companies.
- Enabled the company to diversify through securing authorities from Confidential for brokerage and freight-forwarding. This action addressed the global-shipping needs of industrial-auction buyers and reverse-logistics programs.
Confidential, Westminster, CA
Corporate Operations Director
Responsibilities:
- Managed eight direct reports, 120 employees, and 57 trucking independents in managing operations in a multi-state, JIT environment.
- Executed strategic planning, budget preparation, RFQs, RFIs, cost reduction, and revenue-retention.
- Oversaw warehouse management, fleet management and maintenance, facilities maintenance, safety procedures, QA, 3PL program (logistics and reverse logistics), and state and federal compliance for ground, air and ocean cargo.
- Improved productivity 25% and increased warehouse capacity 21% through improvements in warehouse layout at all sites
- Developed barcode and bin system leveraging WMS tools for all efficiency improvements, enabling ad-hoc client daily inventory
- Decreased employee injury claims 40% within 12 months through implementing safety-training and emergency-preparedness programs
- Obtained TSA certification and developed an air cargo service product which included modifications to warehouse for compliance
- Reduced the warehouse billing cycle from 32 to 5 days, increasing cash flow and reducing customer service issues related to billing
- Specified and developed RFPs for new trucks, trailers, gensets and warehouse equipment
Confidential, Las Vegas, NV
Manager, Fleet Field Operations
Responsibilities:
- Managed a total product that was focused upon the face-to-face-marketing vertical.
- Reduced cargo claims 43% and increased on-time delivery rate from 94.1% to 99.6% by developing and executing improvements in operational metrics and improvements to onboard equipment for all trailers
- Developed and implemented training manual and program to bolster QA and drive KPI improvements
- Increased client satisfaction 8% through boosting the truckload fleet 60 units to create more flexibility with potential contract drivers and retention of existing contractors
General Manager
Confidential, Carrollton, TX
Responsibilities:
- Oversaw fleet operations and serviced logistics and reverse logistics programs.
- Ensured compliance with state and federal statutes and regulations including EPA & OSHA compliance
- Eliminated 90% of empty miles that resulted in increased revenue retention.
