SUMMARY

• 8 years of experience in Analysis, Development in the areas of 3 Tier, agile architecture, Client/Server side coding.
• 5+ years of expertise knowledge of Salesforce.com CRM and its Development Life Cycle.
• Expertise in implementation using Apex Languages, Visual Force Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Worked with various Style Sheets like Cascading Style Sheets (CSS).
• Implemented Chatter, Chatter desktop, created public and private groups.
• Proficient in all phases of Software Development Life Cycle (SDLC), which involves requirement gathering, analysis, functional design, implementation and enhancement of projects on Salesforce.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, and data utilities, Analytics, Customer Service and Support Administration.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Communities, Chatter & App - exchange applications.
• Extensive experience in building Service Cloud and Custom cloud apps on Force.com platform for different business groups within the organization. Extensive knowledge of Salesforce.com tools and technologies and integration with external systems.
• Used different data tools - Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, and Mass Delete etc.
• Working Knowledge in generating Reports, Dashboards, and customized reports and analyzing the data in Salesforce.
• Well versed in cloud technology and on premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third party packages.

TECHNICAL SKILLS

Programming Languages: Java, .Net, Apex, Oracle ADF.

Web Technologies and Scripting: HTML, DHTML, CSS, XML, AJAX, AJAX Toolkit and JavaScript

Database: MS SQL Server 2000/2005/2008 , MS-Access

Operating Systems: Windows 9x//2000/2003/XP/Vista, Windows Server 2003

Version Control Tools: Visual Source Safe 6.0 & above, SVN, CVS, and Team Foundation Server (TFS)

Methodologies: Agile, OOPS, OOAD, SOA

Reporting: Crystal Reports .Net, MS SQL Server Reporting Service (SSRS)

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Senior Salesforce Consultant

Responsibilities:

• Solo Salesforce admin/developer developing and maintaining the entire system
• Designed the architecture in Salesforce to move existing internal business applications/processes onto SFDC platform.
• Planned and successfully executed migration from home-built Pipeline CRM to Salesforce.
• Automated Salesforce for internal Sales and Client Services teams as per their requirements to ensure they use Salesforce
• Successfully implemented Case Management, Project Management, Change Management and Incident Management
• Responsible for all phases of application development - requirement gathering, analysis, design, development, testing, user training, production migration, documentation and maintenance.
• Working on building state-of- the-art custom healthcare pathway management system called Lead Tracker in Salesforce.
• Developed multiple custom objects, Apex triggers, Visualforce pages with JQuery, Apex controllers and components.
• Participated in migration and enhancement initiatives for Salesforce.com
• Onsite coordinator for third-party vendors.
• Responsible for user management, reports, analytics, security settings, data imports, workflows and validations.
• Responsible for user training sessions to ensure Salesforce is being used productively by all licensed users.

Confidential

Salesforce Consultant

Responsibilities:

• Responsible for developing strategies to enhance the system to meet business needs. Work closely with Users and key stakeholders to gather requirements and then partner with Technology to determine a solution.
• Participated in implementation of the CRM application for multiple business units using salesforce.com methodologies.
• Implement new enhancements, Salesforce Customizations and integrations.
• Designed and developed the Revenue calculation functionality to automate the Revenue accounting and reporting
• Manage security, users, roles, profiles, groups, queues, sharing rules, SSO and other setup options in both instances
• Involved in developing Apex Triggers, Apex Testing and Apex coding, designed and developed Visual Force Pages using Visual force components.
• Worked closely with the business and technology team members to prioritize the various requests to ensure the most important requests are handled in the right manner
• Implemented new enhancements including creation of custom objects, custom formulas, scalable triggers, Batch Jobs
• Created user guides and conducted training for new and current users on how to use the system in accordance with established best practices
• Involved in the implementation, testing, deployment, user training.
• Responsible for maintaining different sandboxes (Environments) like Development, QA, and pre-production Sandboxes.
• Participated in change management- creating, validating and deploying change sets.

Confidential, Virginia

Responsibilities:

• Team member of a team consisting of 8 members in total.
• Involved in analyzing user requirements,
• Responsible for developing the individual modules using bounded Task flows.
• Responsible for designing the task flows. Designed all bounded task flows that are required for the Application in various modules
• Responsible for developing the screens and accessing the data base for fetching the data.
• Created Entity Objects, Entity Associations etc. in various modules.
• Created View Objects, View Links, View Accessories, etc. in various modules.
• Experience in using ADF BC4J.
• Implemented all the business logic in the Application Module Impl Class.
• Involved in designing the Views (the jspx, jsff pages and page fragments) in the application.
• Experience in coding in Core Java in Managed Beans, Application Module Impl, View Object impl, Entity Object Impl classes in adf.
• Creating SOAP Based Web services and testing them in SOAP UI.
• SOA Integrations and BPEL integrations into Adf Applications.
• Made sure that none of the View activities is redundant and ensured the same with the task flows even.
• Followed the coding standards and also the Oracle Fusion Standards and best practices.
• Making Deployment Profiles and deploying the application as an ear into the Web Logic Server.
• Creating the Data Sources in the Web Logic Server and making sure that it works properly.
• Created a SOA composite with a mediator and BPEL process for customer registration.
• Created BPEL process to register/validate customer.
• Configured mediator for routing and translation.

Environment: Oracle ADF 11.1.1.7, Agile Methodology, Oracle PL/SQL 10g database. Web Logic 10.3.6

Confidential -Pennsylvania

Senior Developer

Responsibilities:

• Team member of a team consisting of 10 members in total.
• Involved in analyzing user requirements,
• Responsible for developing the individual modules using bounded Task flows.
• Responsible for designing the task flows. Designed all bounded task flows that are required for the Application in various modules
• Responsible for developing the screens and accessing the data base for fetching the data.
• POJO based data control. EJB experience too.
• Created Entity Objects, Entity Associations etc. in various modules.
• Created View Objects, View Links, View Accessories, etc. in various modules.
• Experience in using ADF BC4J.
• Implemented all the business logic in the Application Module Impl Class.
• Involved in designing the Views (the jspx, jsff pages and page fragments) in the application.
• Experience in coding in Core Java in Managed Beans, Application Module Impl, View Object Impl, and Entity Object Impl classes in adf.
• Creating SOAP Based Web services and testing them in SOAP UI.
• SOA Integrations and BPEL integrations into ADF Applications.
• Made sure that none of the View activities is redundant and ensured the same with the task flows even.
• Followed the coding standards and also the Oracle Fusion Standards and best practices.
• Making Deployment Profiles and deploying the application as an ear into the Web Logic Server.
• Creating the Data Sources in the Web Logic Server and making sure that it works properly.

Environment: Oracle ADF 11g Agile Methodology, Oracle PL/SQL 11g database. Web Logic 10.3.6, Oracle SOA.

Confidential

Senior Software Engineer

Responsibilities:

• Responsible for analysis, design, implementation, management and maintenance of full software development life-cycle (SDLC) project.
• Analyzing, maintaining and developing Application including new and existing custom-database and Internet-related systems used to support business goals.
• Worked with business analyst to gather system requirements.
• Created system design/implementation and recommend improvements in areas such as flexibility, maintainability, scalability and performance.
• Involved in the Software Development Life Cycle (SDLC) for designing, development phase and testing of the System.
• Created the own Controls library withInfragistics Controls.
• Designed Interface Prototyping, Interface Flow Diagram, GUI Class Diagram.
• Worked with the team for analyzing the requirements and to design the business rules as per the business requirements
• UsedVSSfor source control, data collection, reporting and project tracking.
• Used Data Set, Data View and Data Adapter to manipulate and display the data.
• Used Win-Forms to Develop GUI inC#.Netfor the IPF3 application.
• Involved in Database diagram design and Tables design in SQL Server.
• CreatedStored Procedures, Views, TriggersandComplex T-SQLqueries in SQL Server.
• Trained team member on enhancing the application and implementing coding standards.
• Involved in Unit Testing for entire application, documented the User Manual

Environment: Visual Studio 2008,.Net Framework 3.0, C#, XML, ADO.NET, SQL Server 2005, Windows Workflow Foundation, Windows and Web Services (WCF Services).

Confidential

Senior Software Engineer

Responsibilities:

• Team member of a team consisting of 4 members in total.
• Involved in analyzing user requirements and wrote code based on functional requirements.
• Responsible for designing the task flows. Designed all bounded task flows that are required for the Application in various modules
• Responsible for developing the screens and accessing the data base for fetching the data.
• Created Entity Objects, Entity Associations etc. in various modules.
• Created View Objects, View Links, View Accessories, etc. in various modules.
• Implemented all the business logic in the Application Module Impl Class.
• Experience in using ADF BC4J.
• Involved in designing the Views (the jspx, jsff pages and page fragments) in the application.
• Made sure that none of the View activities is redundant and ensured the same with the task flows even.
• Followed the coding standards and also the Oracle Fusion Standards and best practices.
• Attended meetings prepared documents related to user change requests.

Environment: Oracle ADF 11.1.2.1, Agile Methodology, Oracle PL/SQL 10g database. Web Logic Server.