PROFESSIONAL SUMMARY:

• Over 8+ years experience in IT industry with around 6+ years experience in the Salesforce.com CRM both as Administrator and Developer in Salesforce.com Sales, Marketing, Customer Service and Support Administration. Over 2 years of experience in Java/J2EE Technologies that includes Analysis, Design and Development, Testing, Implementation, production support and maintenance of various Applications.
• Salesforce certified Developer experienced in Salesforce.com Apex Classes, Apex triggers Integration, Visualforce. Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
• Extensive experience in designing of custom objects, custom fields, Picklist, role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, report extractions to various formats, design of Visualforce Pages, Dashboards, and Email generation according to application requirements.
• Good working knowledge in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Strong experience in creating executive dashboard to display Open, closed leads in Salesforce.com.
• Good Experience in developing Custom Page Layouts, workflows, and Approval processes.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• In - depth understanding of the capabilities and constraints of the SFDC CRM application.
• Experience in installing Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services (WSDL) and third party packages.
• Experience in implementing Enterprise applications using Java, EJB, JSP, Servlets, JDBC, JMS, Web Services, Struts, Log4J, JavaScript, XML and HTML.
• Expert in migrating data from various systems into Sales force CRM using ETL tools - Informatica PowerCenter, Excel connector and Data Loader.
• Created ETL test data for all ETL mapping rules to test the functionality of the Informatics mappings.
• Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.
• Proficient in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Flow/Navigational flow diagram using UML Tools like MS Visio.
• Have good knowledge on version tools like GIT (Github, Gitlab), SVN.
• Worked on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.
• Hands on experience using Quality center to initiate a new project, log defects and store documents.
• Hands on experience in various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages /Components, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader, SOAP API, Metadata API, Bulk API, REST API.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Platform, ANT migration Tool, Developer Console, Workbench, AppExchange apps.

Languages & Tools: Apex, C, C++, Java, Ruby, GO language, J2EE, JSP, Java Script, Shell, UML, HTML, XML, SQL, Perl, Matlab, Gitlab, Github, SVN, Jenkins, ANT, Maven, Toad, mysql developer.

Operating Systems: Windows NT / 2000 / Vista, Windows Server 2000/2003/2008, UNIX, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Salesforce Admin & Developer

Responsibilities

• Worked on Salesforce APIs like SOAP API, REST API, Metadata API, Bulk API, Apex API to access salesforce org’s data and metadata.
• Developed various Visualforce Pages, Apex Classes, Apex Triggers, and Apex Controllers.
• Created Batch jobs and schedule jobs to run at scheduled times and also created bulk jobs to handle large records.
• Developed tools to replace ANT migration tool using SOAP API, Metadata API in Ruby language to automate build and deploy process.
• Worked on installing and upgrading AppExchange apps like Cipher cloud, Grid buddy.
• Worked on integrating Salesforce to Siebel using Informatica PowerCenter, CDC, SOA, and Outbound messages, MQ series.
• Worked on Replicate data from salesforce to oracle to generate reports, find missing records from Siebel to Salesforce.
• Created listviews, Reports, Dashboards, Pagelayouts, Custom objects, custom fields, validation rules.
• Created picklists, dependent picklists, lookup, master-detail relationship, and formula fields on custom objects.
• Have good experience with DataLoader, Eclipse, Git, SVN, and ANT migration tool.
• Worked on version control of metadata using GIT (Github, Gitlab), SVN.
• Taken care of seasonal releases preparation steps on sandboxes and version controlled new metadata, which came with new releases.
• Worked on data import and export using dataloader, import wizard and also using Salesforce API’s.
• Handled deployments between orgs and made all sandboxes sync with Prod org.
• Created various workflows to send emails, field updates, outbound messages.
• Worked on sharing settings and created different sharing rules to provide access to users.
• Created roles and setup role hierarchy to give access to data.
• Created Profiles and Permission sets and handled deploying these changes to different orgs efficiently.
• Worked on Oracle to integrate data from Siebel to salesforce, created automated replication process, created views on tables.
• Handled code migration from one org to another org effectively and taken care of all deployments to Production.

Environment: Eclipse IDE, Salesforce.com, Force.com, Apex, Force.com migration tool, Dataloader, AppExchange apps, Developer console, SOAP API, Metadata API, Rest API, Bulk API, XML, JavaScript, Github, Gitlab, Ruby, shell, Ant, Linux, Oracle, Informatica PowerCenter, SVN, Jenkins

Confidential, OH

Salesforce Developer

Responsibilities

• Developed Java Script methods for doing two actions on a single button click, to overcome the Salesforce limitations.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Developed Client side pagination process with all the details.
• Created Labels to set the predefined values for the client side pagination process.
• Developed Custom Validations to override the Salesforce default validation rules.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Complete bulk imports of data using Apex DataLoader.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Involved in Unit Testing, for the customizations and developments done during the project.
• Interacted with testing and the development teams for the development and testing of the code.
• Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.
• Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visualforce Pages, Workflows, Email Updates, .NET Framework, Web Services API, Oracle EBS, Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel.

Confidential, TX

Salesforce Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Involved in deploying the CRM tool Salesforce.com to include: business requirement development, dashboard development, report & list view development, process flows and documentation.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Implemented Web Services for integrating internal non-SFDC systems to update relevant fields in Salesforce.com pages/objects.
• Integration experience to consume data from MDM systems as required.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica PowerCenter.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visualforce Pages, Workflows, Email Updates, .NET Framework, Web Services API, Oracle EBS, Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel, People Soft, MDM, Eloqua.

Confidential, Richmond, VA

Salesforce Admin & Developer

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse Force.com IDE Plugin, Windows.

Confidential

Java/J2EE Developer

Responsibilities:

• Programming by Using Struts Frame Work with MVC architecture implementation.
• Used DAO’s and DTO’s design patterns.
• Configure the Eclipse IDE with Web Logic Application Server for Entire Application.
• Validator Framework was used for both client and server side validations.
• Implemented design patterns like Front Controller, Business Delegate, Session Façade, Service Locator and DAO.
• Integrated different components to establish a stable flow and reviewed all the deliverables produced by the team.
• Actively involved in view side implementation, server side business logic implementation and testing.
• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Involved in designing the system based on UML concepts, which include data flow diagrams, class diagrams and sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.
• Developed data model and stored procedures.
• Developed Servlets to process update information.
• Used JDBC for communicating with the database.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: J2EE, Java, JSP, Servlets, Struts, Java Beans, MVC, JMS, EJB, Weblogic, JavaScript, Oracle, HTML, XML, Windows XP.