SUMMARY

• Accomplished Agile Scrum Master capable of delivering large - scale web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple scrum teams. Instrumental in driving the adoption and enforcement of scrum rules, removing impediments and fostering self-sustainable teams. Rich experience in digital marketing and handling Sitecore projects.
• CSM certified (valid till Nov 2016) 8.5 years of total experience, with extensive exposure and experience in technology, functional and digital aspects of a project, supporting one of the major Fortune 500 clients to fulfill their IT needs
• 3.5 years of experience as a Scrum Master. Led multiple scrum teams to execute critical WEM (Web Experience Management) multilingual projects involving redesign from Umbraco to Sitecore
• 1.5 years of experience as a Digital Producer within the digital marketing domain which involved managing and overseeing execution of Agile projects from conception through completion
• Currently working as the Onsite Team Lead for one of the major Fortune 500 clients. Leading a team of 10 members who are involved in developing and supporting websites hosted on Sitecore 7.2 CMS
• Excellent interpersonal skills, good written and verbal communications, adept in managing client expectations, with the ability to successfully function in a fast-paced, deadline-driven, agile environment
• Extensive experience in managing and delivering projects from start to completion using Global Delivery Model (managing teams across geographical locations / different time zones running 24x7 operations)
• Extensive experience in managing IT project life cycle (SDLC and Agile) through all phases - scope management, requirement gathering, project estimation and planning, design, development, and QA/UAT coordination and release activities

TECHNICAL SKILLS

Content management systems: Sitecore 7.2, Umbraco

Programming languages: .NET Technologies ( C#.net, ASP.NET)

Operating system: Windows98/XP/2000, Windows 7 Enterprise

Database: SQL Server 2005/2008

Version control: Team foundation server (TFS)

Project management tool: JIRA

Build tools: Jenkins, Repliweb

Data warehousing tools: SQL Server Integration Services (SSIS)

PROFESSIONAL EXPERIENCE

Confidential, Neenah, WI

Onsite Team Lead

Responsibilities:

• As a North America team lead for Client’s Global Strategy, Marketing and Innovation support/development projects, I am responsible for the management, execution and delivery of multiple digital projects, leveraging the Global Delivery Model (onsite-offshore model) using agile methodology.
• Responsible for managing and guiding a team of 10 members currently supporting Sitecore and Umbraco developed websites.
• Single point of contact / liaison with Digital Producers and K-C NA Digital Production team lead which includes both technical and non-technical audience.
• Responsible for demand and forecast management in collaboration with the Digital Producers.
• Responsible for resource and budget management based on project pipeline.
• Status and budget reporting - Provide monthly status and budget reconciliation reports to the client
• Focus on continuous improvement opportunities to bring in cost reduction and reusability through process and technology improvements
• Mentoring new team members on the overall Agile process in order to effectively run the Scrum ceremonies
• Other responsibilities include bottom-line project delivery, analysis / development coordination with offshore leads, interfacing with client IT management, digital agencies and 3rd party vendors
• Successfully operated in a fast-paced, deadline-driven agile environment

Confidential, Neenah, WI

Digital Producer / Scrum Master

Responsibilities:

• Worked in Staff augmentation mode as a Digital Producer (DP) for Confidential at the client location. Was responsible for co-leading and managing two large redesign projects for KC during my tenure as the DP under challenging and aggressive timelines - Pull-Ups and GoodNites WEM redesign developed in Sitecore 7.2.
• Actively participated in the RFP/Vendor selection process to select the System Integrator (SI) for developing the sites.
• Acted as the Scrum Master for these redesign projects as well. Facilitated scrum ceremonies inclusive of backlog grooming, creation of epics and user stories, sprint estimations, planning, reviews and demos with multiple scrum teams.
• Prepared content author manual and imparted content author training to the digital agency responsible for content authoring on the websites post Go-live.
• Was also involved in technical and functional coordination for managing code releases and shared APIs with 3rd party vendors like Channel Advisor (Buy Online), Bazaar Voice (Written reviews), Revtrax (Couponing), LiveFyre (UGC and Commenting), Gigya (Social Sign-on) etc for these projects.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies
• Acted as the JIRA Admin for the KC Digital Production team and helped in standardizing Agile and JIRA practices
• Conducted agile onboarding for new Digital Agencies on behalf of KC Digital Production team.
• Was responsible for sharing budget reconciliation reports, resource utilizations and achievement highlights to KC leadership and brand managers. Also jointly reviewed and planned budget forecasts for the upcoming year
• I was responsible for scheduling and leading project meetings with KC stakeholders/Digital Agencies/Business Partners, made sure that meeting of minutes / action items are conveyed to all stakeholders, and tracked to closure.

Confidential, Neenah, WI

Functional Analyst / Scrum Master

Responsibilities:

• As a Functional Analyst cum Scrum Master, I handled the support and the development team (Offshore team size - 12) tasked to support Kimberly-Clark’s biggest and the most critical brand website - Huggies
• As an analyst, I coordinated with KC Digital Producers/Digital Agency/Huggies Brand Managers/3rd party vendors/Infrastructure teams/Offshore team for successfully executing multiple commercial programs and enhancements on the Huggies website in an agile fashion.
• Facilitated scrum ceremonies inclusive of backlog grooming, creation of sprints, epics and user stories, sprint estimations, prioritization, planning, daily standups, demos and retrospectives with the concerned stakeholders.
• As an analyst, I was responsible for requirement elicitation, analysis, estimations, review, release planning and deployments.
• I was also responsible for providing 1st level technical operational support for any critical incidents and provided low level technical guidance to the development team as and when situation demanded.
• JIRA monitoring and tracking –worked with the offshore team and agencies to ensure JIRA tracking was properly met. Was responsible for overall JIRA management and compliance for Huggies
• Security compliance – Worked with KC security team/Offshore team to ensure security compliance was met on the website on a per sprint basis.
• Worked with the Digital Producers to assess the current and future project/resource needs considering the scale and volume of work in Huggies and accordingly worked with the offshore leads on resource adjustments and allocations
• Was responsible for bringing down the CPP (cost per point) and increasing the velocity for Huggies by 10% by the end of 2013 through continuous improvements/process and technical improvements

Confidential

Offshore Team Lead / Senior Developer

Responsibilities:

• As an Offshore team lead, I managed a team of 5 members working on .NET / SSIS projects for Kimberly Clark’s Healthcare sector (now a separate company known as Halyard)
• I was responsible for coordinating with onsite coordinators, gathering requirements, preparing functional and technical documents, performing code/test cases reviews, traceability matrix, release notes etc.
• Performed production deployments to the client production environments.
• As a senior developer, worked on back end modules (SQL Server) and creation of complex SSIS packages to support data extraction for KC Healthcare sales data which flows from SAP to their other systems.
• I was also involved in working on small enhancements and change requests to make improvements to the existing .NET applications which kept track of the entire supply chain of the Kimberly Clark Professional products ranging from maintaining the inventory till the shipment of the goods.

Confidential

Systems Engineer / Software Development

Responsibilities:

• As a systems engineer, I was involved in a migration project from VB 6.0 to C#.net dealing with the Reports featuring various credit and debit card transactions made by the merchants associated with Confidential
• Architected and successfully deployed the application on multiple servers
• Was responsible for the release management activity for the project.
• As a senior developer, created executable SQL scripts and SSIS packages for Confidential ’s Unify system which acted as a feed aggregator, in which diverse data systems were reconciled into an idealized “Merchant/Terminal” database.
• As a senior developer, worked on designing and creating SSIS packages for the archival of Confidential ’s student lending data from multiple servers into a centralized server.