Systems Architect Resume

OBJECTIVE

A position as a Business Systems Analyst, ranging anywhere from providing support on existing business applications, to being part of a design, implementation team, or working as a liaison between the technical team and a functional area in the organization

PROFESSIONAL EXPERIENCE

Confidential

Systems Architect

Responsibilities:

Design, develop/configure, and maintain complex systems and/or solutions using standard systems development methodologies
Design and construct systems that meets customer needs while adhering to IT standards, procedures, and practices
Analyze systems or business problems, evaluate and recommend creative alternatives.
Develop test plans, test files and test data; detect and resolve test issues
Maintain and modify existing systems to ensure that systems function efficiently and accurately
Participate in all phases of systems development for all systems
Provide guidance to others in all phases of development, especially in the areas of physical and logical system design
Communicate effectively with customers and co - workers in order to enhance customer satisfaction and maintain and improve the quality of IT services
Develop task project plans and cost estimate. Plan and coordinate technical activities
Provide technical leadership and training to less experienced employees

Confidential

IT / SAP Business Analyst

Responsibilities:

Provides day-to-day technical direction and leadership in operational support for SD, OTC, MM, PTP, MDM at all levels of SAP users
Hands on IMG configuration and design of SD, MM, PTP, MDM, Pricing with emphasis on customer, vendor, material and pricing tables in SAP ECC 6.0
Gather and review new business requirements, translate them into functional specifications
Identify system defects or enhancements, and work with on-shore or off-shore ABAP to design a solution or fixes and implement them in Production environment using Change Management Request
Work with Business Process owners to maintain, update and streamline existing Business Processes in Solution Manager
Develop and implement testing scenarios using HPQC
Partner in unit testing, UAT and regression testing on new releases, functionalities, fixes and determine their impact before release into Production System
Provide pre and post implementation support and problem resolution through Service Now, Jira, SAP CRM
Lead support in Service Orders/ Repairs, Production Orders, MTS, MTO
Partner in developing and implementing end user training and materials for internal associates and all field users
Conduct face to face user training/demos of new system functionalities or via Webinar for user community
Fair understanding ABAP debugging techniques
Good understanding of SAP interfacing / Integration with Vertex, Vistex, Paymetric

Confidential

Supply Chain Operations / Business Analyst

Responsibilities:

Map, configure, support, business processes into SAP SD, MM, LE, IM, PP
Support Plants, Distribution Centers, and Supply Chain Department, Customer Service Department by setting up required SAP transactions for them to receive or ship STO/PO, post GI/GR and reconcile inventory
Take a Leadership role in SD, OTC process, and Transportation by providing direction on business process improvement, and creating transactions in the Transportation cockpit
Re-designed and Streamlined Reverse Logistic processes for the Nestlé’s Frozen Business, and timely approve return requests from Account Order Coordinators and set up /maintain required SAP transactions for them to clear customers deductions and invoice management
Act as a liaison between various functional areas of Supply Chain / Distribution to gather business requirements and translate into functional specifications
Plan and design highly complex cross functional business processes, and make recommendations in order to improve and support business activities
Create operational reporting to monitor key performance indicators/trends from ECC, Business Objects, and other various data sources
Coordinate / lead special projects in the Supply Chain / Distribution Department

TECHNICAL SKILLS