Objective

• I strategically aligned project as tools that identifies organizational objective with trend where products and services can be master/remaster digitally in order to provide a competitive advantage/edge when operational excellence is combine with digital transformation.

SUMMARY

• Over 15 years of direct business engagement in multiple domains that includes core Accounting practices, Commodities Trading and other derivatives, Retailing, Market Research, Manufacturing, Consulting, Insurance, Securities and Brokerage.
• Over 8 years of project and quality management. Enhancing business decisions and processes with real - time data from Business analytics and tools
• Dimensional data modeling techniques, UML, EER, flowchart, workflows and Bizagi to depict BPMN
• Capacity to manage functional and technical team on day-to-day to support applications with focuses on project deliverables.
• Experience using web content management system using Adobe illustrator and photoshop
• Commodities, futures Contract, Options and Forex Trading Experience
• Experience in generally Accepted Accounting Principles (GAAP).
• Planning Budgeting, Maturity and Capacity model, cash-flow forecast, Cost and Profit Center Equilibrium, Value Proposition, Revenue Model, Asset Efficiency, re-engineering entry barrier through innovation.
• Experienced with CRM UX/UI and Cross Browser compatibility
• Digital Transformation across multiple devices and Agile Adoption Product Concept
• Omni-Channel-based Retail environment
• Enterprise Data and Product Lifecycle Management.
• Development of technology landscape, Intelligent transportations System (ITS and RFID), OCR and AI.
• Lean Six Sigma, Kaizen and Agile Practices
• Business Continuity Planning, Risk, Impact Assessment, Strategy Development and Change Management identification, evaluation and documentation.
• Facilitated scrum events as requested by Product Owner and effectively managed and groomed backlogs items.
• Stakeholder’s management and communication process. Compelling and comprehensive release plan.
• Multi-Platform and cross functional device Initiation to delivery focusing on user experience and customer values and UAT.
• Coach, mentor and train team members to focus on continuous integration, process improvement and operational support activities.
• Ability to influence a wide range of resources to identify and resolve complex multi systems issue.
• Capacity to leverage knowledge of application architecture, industry trend and best practices to recommend process and technology changes for applications in a group portfolio.
• Ability to lead team to research potential changes, analyze solution options and implement selected recommendation. Audits result for efficiency, improved quality and speed to market. Maintains product roadmap and align team structure to meet requirements.

TECHNICAL SKILLS

• Bizagi
• Google Apps
• MS Office
• MS Project
• MS-Test Manager
• MS-Visio
• SSIS
• SSAS
• SSRS
• SAP HANA
• BODS
• Predictive Analysis
• Lumira
• Crystal Reports
• TAO
• FICO
• MM P2P
• SD OTC
• PCI-DSS
• XML
• HTTP
• SharePoint
• TFS
• HP QTP
• Load Runner
• RPT
• JIRA
• HP-QC/ALM
• Soap-UI
• Balsamiq
• HTML
• CSS
• SQL
• Visual Studio
• JMETER
• .NET
• Rally
• Adobe Creative Suite and Primavera

PROFESSIONAL EXPERIENCE

Confidential, Houston TX

IT Consultant BA

Responsibilities:

• Developed NFS Brokerage Business Process Model that Identify relationship and dependencies among external entity, functional department and stakeholders through the visual aid of Context, Functional Flow, Activity and Process Flow diagrams with BPMN 2.0.
• Designed, Elicit and documents requirement for web services application running on multiple devices (Laptop, Handheld and desktop) and cross-browsers.
• Writes concise user stories and acceptance criteria, compelling release plan, decomposed epics and worked on PBI with Product Owner to determine, document and prioritize Epics and established features within parking lots. Lodged and escalated project issues, upgrade and install apps via ServiceNow.
• Established need’s assessment process that uncover opportunities for Artificial Intelligent usage in insurance claims and settlement.
• Coordinated E2E mega-scenario test designs at broadest levels and checks business process implementation in SAP across enterprise information management (EIM) work-streams.
• Created project roadmap, identify and sequence activities, maps estimate with resources, produced progressively elaborated project schedules and conducted cost-benefit analyses.
• Oversee Data Provisioning for NFS Brokerage Account, data Mapping reviews. data performance and data availability
• Developed BPM that analyzed current state “as is”, future state, identified GAP and showcase non-value added process
• Participated in the implementation of DOL Regulatory Requirements for Financial Advisors. Documents Business Rules and design process flows for rules engine
• Managed process flow performance and set associated Service Level Agreements, formulate analysis approach, track open issues and assumptions
• Identifies business opportunities and problems through needs assessment, designs and documents solution options, and drives stakeholder’s communication management across multi-platform usability.
• Collaborated with Designer to generate CRM UI/UX innovative features that engaged users, simplify usability and retained user’s experience after online visit.
• Designs complex reports to validate the synchronization of EDI interfacing 3rd party application and legacy system.
• Translated functional requirements documents to technical document and detailed Business Process Model Notations using Visio and Bizagi to depict workflow process.
• Utilized share points, JIRA and confluence for project and test management, generated progress and status report, logged issues, Run and update Agile Road maps and Agile Framework implementation.
• Re-prioritize focus due to constant feedback from stakeholders; essentials for continuous integration. Coordinated UAT/Demo sessions, develops mega scenarios test cases and supervised defect life cycle.

Confidential, Houston TX

Business System Analyst

Responsibilities:

• Lead detailed implementation strategy for multi system eco systems, end-to-end integration and management of backend system migration from 3M to Xerox with various EDI and API focusing on data and Business Process mappings between systems delivery for TXDOT Statewide Toll System.
• Utilized AutoCAD to depict contour lines for IVIS installation within entry and exit point of gantry.
• Worked with AutoCAD to create layers for layout location, entry and exit point in a subdivision from a city block
• Edited concrete encases layout of open corridor and identified overhead from engineering drawing using AutoCAD
• Coordinated re-engineering business process for optical character recognition (OCR) subsystem process for Legacy System to receives and stores images sent from connected cameras, lane server and the Tolling Zone controller
• Reviewed performance metric of OCR capture and keeps engineer aware of deficiency and accuracy problems.
• Designed and documented operational and annual performance audit procedure, worked with TxDOT and Engineer for factory and dry-run test.
• Designed and Maintained share point site for TxDOT project artifacts and correspondences.
• Designed process mapping for OCR subsystem error logging and diagnose errors/failures reports for MOMS to facilitate quick response to problems encountered by the imaging capture system and documented GAP Analysis.
• Designed, review, analyzed Business Process, workflow and change analyzer to optimized business process and documented catalogue of Business Rules with external entity using BPMN 2.0.
• Elicited business requirement and collaborated development of engineering Process Definition Document (PDD) with TxDOT and 3M. Aligned performance and reliability measurement according to proposed Test Scenarios as outline in the PDD.
• Finalized (E2E) end-to-end scenarios and processes that involve legacy and third-party systems (EDI) against items identified in the PDD.
• Designed and documented content management deliverables to support OCR Leadership re-engineering business process with interoperability and inter-agency operations.
• Designed up-front architectures that translate business needs into process improvement and developed business continuity plan and perform root cause analysis.
• Mined, analyzed and cleaned data from lane transaction using SQL and ETL model for continuous integration.
• Identify risk, prioritized risk and coordinated assignment of project issues with Product Owner and Scrum Master.
• Designed and maintained training documents, conducted training session and supported client on-call

Confidential, Columbus OH

Senior BA

Responsibilities:

• Lead team to established XStore - Polo roadmap, compelling release Milestone, key risk, constrains and assumptions.
• Worked with product owner to clearly communicates product vision and goals to the development team, define definition of ready and definition of done.
• Designed, developed and updated Xstore base privilege matrix detailing groups and their access to POS functions.
• Define initial setup and configuration for all data sources used to lookup or store data. Documented stored specific changes via SQL and through Xadmin.
• Developed requirement for register used for XStore “Till Accountability” (Polo), documented default process and amount for each register.
• Define specific settings for multiples tender ID (cash, check, MasterCard, Visa, Diners Club American Express Store Credit Issued, Foreign Currency
• Developed matrix table for discounts and Coupons that can be manually applied to line items or transaction.
• Updated Tender Setup, Tender Availability process for all appropriate transaction and updated rules for US Market
• Tested the ETL process for both before data validation and after data validation process.
• Tested ETL process to push the transactional data from the normalized data structure into the data warehousing.
• Updated deal pricing overview, define triggers and awards. Provided the BPMN for deals that can be set up to change prices of items or provide merchandise bonuses.
• Updated requirement for miStore functional area and developed process flow for POS Sales, Item lookup and Inventory and developed critical functions test script for miStore iPod/iPhone/iPad.
• Designed and Develop continuity planning for all XStore upgrade, reviewed incidents and maintained all updates to business impact assessment and the strategic initiatives and maintained share point and TFS site for conrresponding.
• Design test scenario and test cases for XCenter Admin and critical test script to verify l, assigned role login info, version and store collection available in the configuration settings.
• Updated Xcenter Admin roles, users and security access privileges that are associated Xcenter Admin actions
• Validated Xenvironment receives XStore command from Lead Register, assumes control and process closing steps that are defined in configuration settings.
• Collaborated with the OCR team in order to structure datasets for use in an electronic data capture (EDC/EDI) system
• Facilitated brainstorming session for setting up Authorization Data in miStore configuration directory located in
• Owned and maintained product backlog and priorities of efforts that perfected and scaled project infrastructure on multiple devices and cross platforms browsing (Tablets, laptop, desktop and Mobile, iOS, IE, Firefox, Chrome). Seeks and obtained a consistent rhythm of input from customers and stakeholders on product releases across multiple browser.
• Own, prioritized product features for different tenders - credit cards, debit cards, cash, EBT, gift card, coupon and gift receipts. Provided enhancements and communicate short, medium and long-term release plan to team and stakeholder.
• Designed, developed and implement complex Extract, Transform and Load (ETL) of transaction data from Log System.
• Validated complex EDI process that controlled data replication and transformation to the third-party system and verify Log files.
• Performed end-to-end testing of AR module consisting of Customer Master Records, Customer Groups, Terms of Payment, Interest Calculation, Cash Discounts and Credit management.

Confidential, Richmond TX

IT Consultant - Snr BA

Responsibilities:

• Analyzed current state and future state of business process, determined gap and proposed solutions options to stakeholders using BPMN to depict context diagram, Functional Flow diagram, Cross-Functional Flow and Process Flow chart.
• Lead Lean project enhancement for existing processes functionality including fulfillment and replenishment process.
• Works with defined areas of Supply Chain and Logistic Services to capture, generate, define, and refine ideas that improve our business.
• Conducted research within the logistics industry to identify trends to drive the strategic direction of the Solutions IT product portfolio. Incorporated notifications and enhanced shopping cart for enterprise applications (ERP/CRM) UI/UX design pattern
• Worked within the project management process to prioritize and align those ideas based on ROI and business need
• Perform in-depth assessment to determine root-cause, applied value stream-mapping to identify waste and documented solution options with current capabilities.
• Designed procedure for risk assessment, business impact assessment and updates business continuity documentations.
• Participated in the system design analyses and testing of SAP SD-O2C (Order-To-Cash) and MM-P2P (Procure-To-Pay) modules.
• Developed quantitative risk and sensitivity analysis, EMV with probability percentage and impact value.
• Deployed project gate that validated JIT to improve business processes. Created E2E (End-2-End) test scenarios the new and enhancement systems application, as well as conducted GAP Analysis that established variations in the systems.
• Designed BCP that captures knowledge transfer, enabled users to optimized the use of service and application and maintained share point repository for corresponding.
• Collaborated with Project teams to developed Business Requirement Document (BRD)/Functional Requirement Document (FRD) analyzed and validate business needs using textual, and visual, modeling techniques.
• Maintained Inventory Reconciliation(IR), Past Due Requirements(PDR), Shipment Output Reports and Work closely with customer to resolve any system to system inventory discrepancies
• Developed time and cost estimates, test approach for system integration, regression, compatibility, and performance of web projects and other online software development efforts
• Worked with project team to design continuous integration and deployment into the Release Management Process.
• Worked with SAP TAO, HP ALM, JIRA and MS Visio to design flows and manage project artifacts
• Developed and maintained user’s manual, UAT Test Artifacts and BCP

Confidential

Senior Consultant - Business Analyst

Responsibilities:

• Identified and analyzed risks associated with supply chain activities to the business and their options and contingencies mitigating the risks.
• Developed compelling release and deployment plans with stakeholders, customers and reviewed change management objective to ensure is sustainable.
• Created and Maintained applications queries, forms, reports and tables in Microsoft Access that enabled rapid and accurate responses to stakeholder’s inquiries
• Developed business process improvement opportunities based on ITIL Service Management framework and endured performance improvement and service stability using BPMN and UML.
• Responsible for the implementation of roadmaps to ensure successful communication across business areas regarding changes and updates made to technology initiatives
• Designed and developed appropriate models for supply chain optimization and recommended actions to the global business team.
• Established daily Forex Trading strategy and Traded multiple currency pairs.
• Worked closely with Business partners to improve transaction processing time and reduce delay using JIT control process for Materia inflow from suppliers.
• Developed and managed business continuity plan and going-concern policy. Worked with client need's assessment, innovate and formulate business solutions and technology that enhance business process.
• Accurately forecasted supply chain capabilities and constraints for short, mid and long-term horizons.
• Designed web content using Adobe Illustrator and photoshops
• Conducted Cost-Benefit Analysis with financial evaluations of various methods that support case work. Developed project timeline, associates resource and task.
• Involved in the strategy and business issues identification and resolution; provided input to project accounting and manage the strategic relationship with the stakeholders. Applied subject matter knowledge to transforms client's business by solving varieties of common and uncommon trading issues
• Maintained Inventory Reconciliation, Past Due Requirements(PDR), Shipment Output Reports and Work closely with customer to resolve any system to system inventory discrepancies
• Coordinated with Operations, Inventory, to prevent systematic issues, provided effort estimates required to deliver proposed system changes and ensure adherence to work process standards.
• Executed future and options contract, currency straddling and reconcile open position after each trade with stock level.
• Created procurement contract for direct customers and 3rd part selling channel inquiries using London International Financial Futures and Options Exchange contract terms.
• Supported Microsoft Access database applications servings LBA and modified existing Access systems.
• Created multiple user permission and front-end user interface in Microsoft Access.
• Created currency straddling monitoring chart and applied currency contract against LIFFE fulfillments.
• Validated letter of credit against warrant release in accordance with Tripartite Agreement.
• Gathered market and competitive price data to assist in pricing analysis and strategy for target contracts fulfillments. Navigate target account buying process and educate entire team on various initiatives.
• Coordinated and triage complex functional issues across multiple platforms and developed direct account activities for cross regional team.
• Worked with LBA and Shipping Agent to obtain CIF/FOB contract, BILL Lading and processed irrevocable letter of credit to indemnify forward contract sales.
• Issued Warehouse Warrants for Commodities, deposit instrument with finance house and issued release from tripartite obligations.
• Ensured critical process were identified, defined, documented and proactively managed.
• Oversees disbursement and receivable ageing Analysis.
• Developed impact analysis on planned process and ensured identified impacts of planned process were appropriately communicated to all levels.
• Reviewed team trends related to SLA compliance and recommend correctives actions appropriately.