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It Consultant Resume

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Glendale, CA

SUMMARY

  • Accomplished IT leader with proven ability to oversee and deploy technologies throughout an organization to increase reliability and streamline system operations.
  • Demonstrated background in information security, applications development, networks, operations, and risk management.
  • Highly skilled project manager dedicated to completing all deliverables on time, on budget, and within scope.
  • Improve team productivity and increase revenue through innovative system designs.
  • Proven team leader with a history of effectively collaborating with cross - functional teams.
  • Exemplary interpersonal skills used to interact and build strong alliances with clients, business partners, senior leaders, associates, and vendors.
  • A tenacious problem solver with excellent problem determination skills.

TECHNICAL SKILLS

Hardware: Various Servers, Various Routers, Desktops, Laptops, Android Devices IBM System i, IBM iSeries, IBM A/S400, IBM System 38 (CPF), IBM, System 36 (SSP), PCs of many makes and models, DEC PDP 11/44, Honeywell L66, Honeywell DPS8, RS6000 (Multiple)

Languages: C Sharp, C++, .NET Framework, .VB.NET, ASP.NET, VB6, VBA, SSIS, Java, Bootstrap, Razor, DDL, DB2, Oracle, MySql, MS SQL, ODBC, Office, Project, Visio, CL, CLLE, CLP, OCL, JCL, RPGII, RPGIII, RPGIV, RPG ILE, RPG Free, SEU, SDA, DDS, RJE Protocols, NJE Protocols, APPC-LU6.2 Protocols, Sockets, QRY400, DBU, OPNQRYF

PROFESSIONAL EXPERIENCE

Confidential, Glendale, CA

IT Consultant

Responsibilities:

  • Created multiple EDI interfaces with Medicaid and Medi-Cal for claims processing.
  • Established report indexing system to store account information with HIPAA compliance.
  • Developed legal case management application for account collection, litigation management, and full case documentation for Legal department.

Confidential, Irvine, CA

Director of Programming

Responsibilities:

  • Proficiently delivered Linux apps to provide VOIP PBX and support telephone handsets.
  • Ensured functionality for ACD, auto call back, find-me-follow-me and voice mail to integrate with iSeries with NSA Suite B compliant encryption.
  • Authored numerous white papers for investor updates and industry notification and informational purposes.
  • Served as highly effective communicator for business analysis, design, and product development teams and implemented Software Development Life Cycle processes.
  • Collaborated with on-site personnel to coordinate install with no downtime.

Confidential, Glendale, CA

IT Consultant

Responsibilities:

  • Developed new HR management software application.
  • Offered expert problem resolution for IT departments, core business, and billing offices.
  • Provided complete Disaster Recovery (DR) plans, including creation of client specific DR plans with testing.

Confidential, Huntington Beach, CA

IT Consultant

Responsibilities:

  • Designed, created, and implemented innovative forensic imaging management system for law enforcement community by collaborating with multiple stakeholders and developers and creating a product with the ability to capture, store, manage, and annotate digital assets with chain of custody tracking.
  • Defined, developed, and implemented development process by establishing Software Development Life Cycle (SDLC) based on SEI Capability Maturity Model (CMM).

Confidential, Santa Monica, CA

Director of Systems Development

Responsibilities:

  • Established and implemented Software Development Life Cycle processes, including QA implementation and turnover change control to provide CMM compliance.
  • Championed USPS CASS & PAVE software for all correspondence, saving $750K/year.
  • Introduced innovative bar code scanning, saving $30K per month in manual labor.
  • Moved IT assets including data center and call center with no unscheduled downtime.
  • Specified, designed, and implemented technical infrastructure in eight new offices.
  • Conducted capacity analysis, providing proactive upgrades for future growth.
  • Renegotiated voice contracts on numerous occasions, saving $800K annually.
  • Created console automation product for AS400 eliminating four FTEs.
  • Streamlined and reduced costs of reporting by implementing web-based reporting.
  • Spearheaded acquisition of IBM IP/4000 printer thereby increasing output by 700%.
  • Implemented MIMIX HA software, reducing downtime for all outages.
  • Developed Disaster Recovery plan and test scripts. Conducted bi-annual testing.
  • Pioneered an iSeries Artificial Intelligence to support a pseudo-intelligent workload balancing monitor, increasing batch throughput by seven times.
  • Created proprietary predictive dialing system realizing efficiencies of 3:1.
  • Integrated IVR to allow customer inquiry without agent intervention, nationwide.
  • Implemented SMS for remote desktop management, reducing staff by three FTEs.

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