Technology Analyst - Siebel Resume
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SUMMARY
- 7 years of experience in Siebel EAI and Configuration
- Extensive exposure in end - to-end implementation, requirement analysis, development, de-bugging, testing, documentation and release management
- Worked extensively on workflows, datamaps, Business Services, Integration Objects, Web Services
- Good knowledge of Siebel Upgrade process and Siebel Open UI
- Demonstrated abilities in leading team & successfully executing various releases
- Experience in SCRUM based agile methodology
TECHNICAL SKILLS
Platform: Siebel 7.8, Siebel 8.1
CRM Applications: Siebel Financial Services, Siebel eCommunications, Siebel Automotive
Databases: IBM DB2, Oracle 11g, SQL Server
Tools: Rational ClearCase, SVN
PROFESSIONAL EXPERIENCE
Confidential
Environment: Siebel 8.1, Oracle 11g
Technology Analyst - Siebel
Responsibilities:
- Interacting with Business Requirements and design team and preparing Low Level Design documentation
- Configuring Siebel application atdata, business and UI layer as per Business Requirements
- Configuration Management through various environments, admin activities such as Srf Replacement, application data configuration
- Performing exhaustive testing which includes various rounds of unit testing of the new enhancements and modifications
- Release management and defect management activities
- Pre and post Go-Live support for the system at client location
- Conducting training sessions for new joinees in Siebel
Confidential
roject involved complet
Responsibilities:
- Understanding Siebel Upgrade Process
- Analysis of Conflict and Obsolete objects report
- Worked on standardization of UI across the application
- Converted eScripts to utilize ST engine capabilities
- Handled complex integration and configuration issues
- Coordinated with external teams to validate integration scenarios after upgrade
- Worked in converting actuate reports to BIP
- Worked on multiple BAU retrofits and small enhancements
- Developing Siebel Screens as per design for more visibility of customer information
- Configuring Inbound and Outbound Interfaces to communicate with external systems
- Working with external team to finalize request-response mappings
- Coordinating with QA team, analyzing and resolution of defects
- Creating and maintaining Low level design documents
- Maintaining documents for handover to support team
Confidential
Project involved developement
Responsibilities:
- Requirement gathering with client at onsite location
- Design and development following the Agile Methodology
- Requirement Gathering and User Story creation
- User Story evaluation and story point estimations
- Solution design and Impact analysis
- Coordinating with various other business and development team
- Daily Scrum updates to all stakeholders
Confidential
Environment: Siebel 8.0, IBM DB2
Siebel Consultant
Responsibilities:
- Study the requirement and prepare the design document to interface the system with external systems
- Provide design alternatives to meet requirements
- Customize application using Siebel tools by creating and modifying business objects, business components, views, screens, applets
- Creating custom business services, Integration Objects, data maps to integrate Siebel with external system
- Customize application by creating inbound/outbound workflows, eScript
- Configured State Model and worked in configuring List of Values, Pick Lists (Static & Dynamic), Toggles and Drilldowns
- Integrating Siebel with external system through IBM MQ series middleware using EAI MQseries transport, Integration Objects and EAI Business services
- Creating test scripts, executing, documenting tests
- Giving demo to clients