SUMMARY

• Confidential HR leader with strong business acumen and a successful history of helping organizations optimize their performance by meeting their most critical human capital needs.
• A change agent, with strong communication skills, uniquely qualified to partner with management to achieve operational efficiency through coaching, training & performance management.
• Expertise in leadership development, change management, labor relations, union avoidance, organizational development, HRIS implementations and safety in multi - site organizations, seeking a challenging leadership opportunity with a progressive organization

CORE COMPETENCIES

• Strategic Planning, Outsourcing
• Talent Acquisition/Retention
• Performance Management
• Succession Planning
• Union Avoidance
• Benefits Administration
• Multi-State Legal Compliance
• OSHA Compliance
• Training & Development
• Diversity, Inclusion & Retention
• Organizational Development
• Leadership Development
• Sales & Customer Service
• Workers Compensation
• Start Ups & Acquisitions

TECHNICAL SKILLS

HRI SYSTEMS: ERP PeopleSoft, SAGE, Payroll ADP, HR Perspective, Balance Point, Evolution, Tricore, HRIS Kronos, ADP, TimeCo, CUNY’s PMS, CUPS. ATS ClearCompany

SOFTWARE PRODUCTS: MS Office, Publisher, MS Project, Adobe, QuickBooks, SPSS & e-learning Blackboard

SOCIAL MEDIA: LinkedIn, Blogging, Google+, Glassdoors, TheLadders.com & FB EQUIPMENTMacbook, PC, IPad Tablets

OTHER: Native Confidential fluency English and Spanish, PEO, EAP experience, First Aid, CPR, AED

PROFESSIONAL EXPERIENCE

Confidential, Bronx, NY

Director of Human Resources

Responsibilities:

• Oversee HR services for six locations in three states total workforce 1500, including hourly, salary in non-union privately held warehouse, food production and distribution environment with seven direct reports
• Devise recruitment & retention strategy to allow BSF to achieve revenue growth projections
• Designed and presented customer service training module to sales force during annual sales convention in NYC
• Analyze current employee workflow and deliver productivity targets across front line functional departments
• Build strong ties with community service organizations to hire local talent, and became company’s champion for equal employment opportunity efforts
• Identify and implement Kronos cloud to optimize human capital
• Align values identified by senior leadership to transform BSF's workforce into a performance base team via training, coaching and professional development while successfully conserving an ongoing union avoidance campaign
• Use Adobe Illustrator & Photoshop to make recruitment flyers and publish a quarterly HR newsletter in an effort to engage employees across functions and regions
• Recommended compensation adjustments in compliance with NYS changes to minimum wage requirements

Confidential, NY

Sales Consultant

Responsibilities:

• Provided consultative service to customers in regards to their transportation needs
• Delivered knowledgeable car service information in order to match personal needs to ideal vehicle
• Closed numerous sales of SUV, commercial vans, Confidential products, mini vans, outdoor & sports vehicles

Confidential, Bronx, NY

Regional Human Resources Manager

Responsibilities:

• Regional Manager with two direct reports & HR responsibility for 850 exempt and non-exempt employees at warehouse and distribution facilities in NY and NJ supplying specialty foods to high integrity restaurants. Advisor to warehouse, sales and transportation leaders, responsible for safety management and liaison for corporate initiatives set by CHRO
• Authored HR SOP handbook and deployed training to managers, newly hired and inherited from company acquisitions; efforts resulted in improved efficiencies in talent acquisition, retention, performance management, CBA administration, safety & OSHA compliance reducing workers compensation liability
• Developed safety training programs and materials in compliance with OSHA to certified warehouse associates in the operation of light industrial equipment (forklifts)
• Scanned legal environment & kept regional leadership abreast of changes in EEOC, FLSA, ADA, controlling risk against unlawful terminations, litigious employees, inappropriate payroll deductions, FLSA classifications, FMLA, OSHA compliance and other federal & state regulations
• Aligned compensation structure with company’s long term objectives, completed pay equity audits & satisfaction surveys using Survey Monkey, Mailchip & Memberclicks. Findings were used to reduced legal risk and improved employee morale and retention
• Orchestrated the redesign and implementation of a full-cycle recruitment process for hard to fill positions; saved over $550,000 leveraged employee referrals, built ties with community, CUNY system and non for profits
• Led national integration of ReviewSnap Performance Management System, coached managers through AER process
• Investigated & resolved labor relations issues & coached management through complex contractual disagreements
• Aligned warehouse with OSHA training requirements, maintained logs & redesigned strategy to control job related injuries
• Revamped disciplinary process, eliminated risky terminations, coached management through PIP process
• Administered all Leave of Absence cases, WC, FMLA & STDSB claims

Confidential, NY

Human Resources Director

Responsibilities:

• Overall responsibility for HR Department, including budgeting, benefits negotiation, policy governance & development
• Responsible for identifying, planning and executing needs for training, performance, educational programs, while locating and recommending available resources to attain organizations objectives and enhance employee development
• Improved capabilities in staffing, compensation, performance & retention while keeping organization union-free
• Established HR as a functional, administrative and strategic partner, built credible relationships organization-wide with consistency, respect, responsiveness and follow-through
• Implemented BalancePoint Cloud as a Payroll/HRIS solution
• Redesigned employee handbook, reviewed HR Policies and aligned them to strategic objectives of organization
• Expanded benefit program, controlled cost of Health & Dental Insurance Coverage
• Coordinated relocation efforts of three management teams and 35 front line workers from NY, to Gaffney, SC
• Built strings with State Agencies for recruitment, training support and the sourcing of various operational resources
• Established OSHA approved Safety Program saving company over $100,000 with design & production that resulted in a 25% reduction of injuries, reduced by half, employee’s days away from work and included safety education
• Provided in-house sexual harassment prevention trainings, OSHA compliance and designed First Responder Program
• Evaluated, approved and filed WC claims, administered FMLA, STDSB and COBRA benefits

Confidential, Long Island City, NY

Human Resources Manager

Responsibilities:

• Leadership training & development that resulted in the creation of successful self-contained work teams on mattress distribution center
• Controlled work related injuries for two years producing cost savings & company plant recognition
• Successful union avoidance effort at mattress distribution center
• Saved $50,000 a year with budget management & improved safety record
• Improved employee satisfaction / retention through design & implementation of performance appraisal system, writing new company handbook, producing a training matrix & incentives program
• Ensured talent continuity into mission critical positions: Legal, Accounting, IT, Mgt and Sales, led full-life recruitment cycle, built strings with staffing, city agencies, universities and professional organizations for recruitment outreach
• Responsible for census analytics, head counts, time to fill, diversity, turnover & succession planning programs
• Plan Administrator: medical, dental, vision; STD, flex spending, 401K, FMLA, COBRA & WC claims

Confidential, Long Island City, NY

Human Resources Manager

Responsibilities:

• Analyzed recruitment practices for hard to fill roles, recommended out of the box recruitment strategies that leveraged retired workforce, built ties with arm forces and PhD’s associations: 30% cost reduction, yield: 40% improvements
• Partnered with Divisional VPs & Dept Chairs to design & implement recruitment strategy for hard to fill Faculty vacancies
• Completed demographics analysis and compile affirmative action data reports for CUNY Center
• Administration and interpretation of collective bargaining agreement of PSC/CUNY contract
• Liaison to prevent escalation of employee related issues; lead all labor relation investigations
• Led all compliance with labor laws: Affirmative Action, ADA, EEO, OSHA, FLSA, FMLA
• Quantified staff competency ratings for annual reviews leveraged finding for training purposes
• Built & maintained search strings with niche job boards & staffing agencies & negotiated finders’ cost