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Sr. Sfdc Developer/administrator Resume

New York City, NY


  • Over 7 years of IT experience in various stages of Software Development Life Cycle (SDLC), which includes experience as SFDC Developer/Administrator and JAVA Developer.Over4+ years of experience in Salesforce.com CRM platform as a Developer using Visual force, Apex classes with operational analytics, project management, and quality assurance with emphasis on process improvement.
  • Administration, Configuration, Implementation and support experience on Salesforce.com platform.
  • Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
  • Sales Cloud, Service Cloud, Call Center, Force.Com and Chatter in Salesforce platform.
  • Experience in creating Custom Objects, Custom Fields, Custom Relationship, Custom Tabs, Standard Object and Many 2 Many Relationships.
  • Implemented various advanced fields like Pick Lists, Custom Formula Fields, Field Dependencies, Work Flow rules and Approval Processes for automated alerts, field updates and email generation.
  • Experience on Salesforcelightningfor Customizing Reports and Dashboards for business use.
  • Worked inLightningenvironment to develop teh application according to business requirements.
  • ImplementedSalesforceLightningComponents for small set of users within teh organization.
  • CreatedLightningapp for company's product page to display items from inventory.
  • Experience in creating Validation Rules, Approval Processes, Triggers, Security and Sharing Rules, Security Roles, Profiles, Object Level Security, Field Level Security, and also worked with Organization Wide Default Manual Sharing Rule.
  • Hands on experience in Administration setup like Manage Users, Security Controls and Data Management.
  • Worked with various custom objects like Projects, Assignments, Budgets, Regions, Timecards, Expense, Reports, Expenses, Work, Milestones, and Resource Requests.
  • Experience in creating Reports, Report Folders, and Report Type as per teh client application requirements.
  • Facilitated in teh overall management of teh project including and mitigation, status reports, client presentations, defining Milestones, deliverables and establishing critical success factors.
  • Expertise in using Apex Data Loader, Export - Import, Data Operation, Data Insert, Update, Operations, Email-Case, Web-Case, Web-Lead, Tracking Field History, Setting Up teh Logging History, Set Up teh Audit Trail and Data Migration.
  • Excellent experience working with salesforce.com sandbox, production environments, and Force.com Plugin environment using Eclipse IDE.
  • Implemented, trained, maintained, and supported all applications within marketing automation suite of applications.
  • Developed integrations between vendor systems, and internal systems - specifically Siebel, SFDC, SAP and Master Data Warehouse.
  • Expertise in querying Salesforce database using SOQL, SOSL using Apex Schema Explorer.
  • Experience with Standard Controller, Custom Controller, Various Tags, Action Support, Output Panels.
  • Involved in developing Apex Classes, Apex Triggers and Apex Methods.
  • Experience with Collections like List, Set and Map.
  • Experience in creating Business Requirements Documents BRD, FRD, Project Plans, Use Cases, User Stories, Activity Diagram, Sequence Diagram, Requirement Traceability Matrix, Test Plans and Various Software Life Cycle Development Project.
  • Worked with various SDLC like Agile and Waterfall methodologies.


Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visualforce Pages, Visualforce Component and Controllers.

Force.com Tools: Force.com Eclipse IDE, Apex Data Loader, Apex Explorer, Force.com Migration Tool, Excel Connector and AJAX Toolkit.

Integration Tools: Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports.

Languages: Apex, C, C++, C#, Java.

Web Technologies: ASP.NET, VB.NET, Web Services, HTML, DHTML, Java Script, Application Server.

Platforms: UNIX/Linux, Windows NT / 2000/XP Pro / Vista.

Office Tools: MS Visual Source Safe, MS Visio, MS Office.

Database: Oracle, SQL Server and MYSQL.


Confidential, New York City, NY



  • Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional need Built Custom Applications to match teh existing business needs with required enhancements.
  • Created Custom Objects, Tabs, Record Types, Organization wide default settings, Sharing Rules, Queues, and Groups as per teh business requirements.
  • Developed APEX Classes, Visualforce pages and APEX Triggers to develop teh custom functionality as per teh requirements.
  • Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
  • Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display teh status of Ajax requests to display different values depending on whether it is in progress or completed.
  • Developed custom Visual force pages to automate Approval processes that used Email Approvals and Parallel Approval steps.
  • Worked extensively on Test methods to ensure all teh Controllers and Apex Classes are covered for Production Deployment.
  • Worked with Dynamic Apex to access Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes teh Lightning component look and feel better.
  • Developed Validation rules on various objects and created Assignment Rules on Lead object to assign teh Leads automatically to various groups of users.
  • Developed teh custom logic to invoke teh REST API to Encrypt and Decrypt teh barcodes based on teh customer email. Teh Decrypted barcode is scanned and teh physical address is retrieved.
  • Performed Data Management, including Data Integration from external data sources using APIs, web services as well as importing and exporting large volumes of data.
  • Designed and build unique, internal and external customer-based solutions for extending teh value of our Salesforce application using Apex, Visualforce and Force.com IDE.
  • Worked on Test Methods to cover teh Controllers and Trigger Handlers to ensure all teh apex code has coverage and is being pushed to other sandboxes and production environments.
  • Designed, build, test and deploy enhancements to Salesforce custom Objects, UIs, Workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
  • Data migration and updates through teh tool provided by Salesforce.com and Apex Data Loader in Salesforce.com.
  • Involved in writing teh test scripts for teh Encryption and Decryption logic and interacting with teh testing team to halp them with teh Integration and UAT testing.
  • Leveraged Project Management standards including repeatable timeline, WBS, and SDLC milestones.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Data Loader, S-Controls, Apex Triggers, Web Services, Custom Objects, Security Controls.

Confidential, NJ



  • Involved in Salesforce.com Application Setup activities and customized teh Job science to match teh functional needs of teh organization.
  • Developed a job portal using Site Concept in Salesforce by creating Visual force pages and Apex Classes allowing teh jobseekers to register themselves and apply for teh jobs.
  • Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
  • Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
  • Created and deployed Several Reports using salesforce.com platform.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
  • Developed and deployed workflows and approval processes for opportunities and products/assets management.
  • Created and used email templates in HTML and Visual Force.
  • Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh homegrown applications by using teh homegrown web services.
  • Establish milestones and work with teh software team to provide teh business with estimates and risk analysis.
  • Performed teh roles of Salesforce.com Analyst/ Developer and Administrator in teh organization.
  • Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader Utility.
  • Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
  • Interacted with teh Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, OH



  • Created a support portal using Sites concept in Salesforce.
  • Developed VF pages and associated Apex classes to allow teh customers to register, login and submit their service requests which are resolved by CSS people.
  • Created Custom objects, fields according to teh requirements of business which are useful in teh validation of entitlements.
  • Created custom Profiles to restrict teh data access to teh unwanted internal users depending on their job responsibilities.
  • Created Roles, Public groups to loosen teh data security so that teh data can be shared among teh users when needed.
  • Created Page Layouts for various profiles to make teh CSS people comfortable for inputting data into teh CRM from customers.
  • Worked on Email-To-Case settings so that teh emails can be created as Service Requests automatically and assigned to teh associated internal user.
  • Created Triggers like sending emails to teh portal users whenever they update their account information comparing their new information with their old information.
  • Created custom reports to evaluate teh performance of CSS people and teh usage of teh customer portal as well.
  • Worked with various custom objects like Projects, Assignments, Budgets, Regions, Timecards, Expense Reports, Expenses, Work, Milestones, and Resource Requests.
  • Created Visual force and HTML Email templates to be sent to teh customers depending on teh action they perform after they log into teh portal.
  • Fixed defects and provided support during teh warranty phase after production.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential - Charlotte, NC



  • Initial Phase I was responsible for gathering teh requirement in order to design "Profit View" App.
  • Created various Standard and Custom Objects, Custom Fields, Look up master detail relationships.
  • Used Various Fields, Pick list, Number, Integer, Text Fields.
  • Created various custom objects where we map to rollup summary field to its master objects.
  • Designed few relationship between Custom and Standard Object master detail for Profit View Application.
  • In order to automate various task I defined various work flow rules by utilizing email action based on particular criteria.
  • Involved in creating Security Model for permission set, role, object level and field level security required by Profit view.
  • Controlled teh Log in Access and IP Ranges for teh entire Salesforce platform for application requirement.
  • Involved in creating various email template in order to send auto emails for web to case, web to lead and email to case.
  • Responsible for various Triggers based on particular action. We need to fire teh triggers for various analysis for various financial products.
  • Assigned various Apex Class, Apex Method, and Apex Triggers for various tag, various action Support using SOAP and API.
  • Developed and Designed various executives reports and related dashboard.
  • Validated and confirmed data source on front end via force.com IDE through eclipse environment and develop many workflow rule using collection list, set and map.
  • Created Many Standard and Custom Objects like Account, Lead, Contact, Opportunities and Map to related field.
  • Used Apex Data Loader for export-import external data migration for various external system using SOAP and API's.
  • For Automated Routine Process, I created Appx Class and Methods to bulkify teh codes using collection like list, set and map.
  • Created Approval Process in order to make all information available for new developer or user.
  • Gathered and Documented Business Requirement in Document (BRD), Functional Requirement Document (FRD), Use Cases, Activity Diagram and User Stories.
  • Utilized Rational Unified Process (RUP) to configure and develop process, standards and procedures and created a Business Requirement Document.
  • Created UAT Test Plans, Test Cases, and Test Scripts, Performed UAT Execution, Defect Management.
  • Financial Reconciliation and Data Validation using SOQL and SOSL via Salesforce Apex Schema Explorer.

Environment: SFDC Tech, Sales Cloud, Service Cloud, Marketing Cloud, Sales Force Chatter, Force.Com IDE(Eclipse), Agile Scrum, Big Machine, Packaging And Migrations, SOQL, SOSL, Data Loader, Connect Offline, Apex Explorer, MSOffice, Visio, Apex, S- Control, RUP, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Windows XP, Windows XP.




  • Used JDK 1.3 for development.
  • Used Web Logic 6.0 application server and created Data Source and connection pooling to get teh connection and perform database operations within teh Java code.
  • Used Front Controller design pattern.
  • Gathering requirements from teh business analysis team.
  • Used Clear case as a version control.
  • Created HTML, CSS, and DHTML pages for front-end.
  • Used JSP for developing teh web pages with HTML and Servlet as a controller for web pages to develop teh application on MVC design pattern.
  • Worked with teh DBA for SQL queries and implement teh same in Java code to perform teh database operations.
  • Java database Connectivity (JDBC 2.1) is used to perform operations with backend using DAO pattern.
  • Performed Unit and integration testing on teh local box and functional testing on teh test server.
  • Used Eclipse 2.0 as IDE to develop teh Java code.
  • Designed and Implemented JSP for better User Interface to get Desired Look and Feel.
  • Implemented JDBC for database manipulation.
  • Involved in Integration testing, Bug fixing and documentation.
  • Used Log4J components for logging.
  • Written use cases for unit testing using Joint.

Environment: JDK1.3, Eclipse 2.0, HTML, CSS, DHTML, SQL, Angular JS, Oracle 8i, Web Logic 6.0, Windows XP, IBM Unix-AIX 5.x, MS Visual Source Safe Version control.

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