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Senior Salesforce Developer Resume

Santa Clara, CA

SUMMARY

  • About 7 years of experience in the Salesforce.com CRM Platform both as Administrator and Developer.
  • Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, S - controls, Standard Controllers, Custom Controllers and Controller Extensions.
  • Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform.
  • Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
  • Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
  • Well experienced in implementing Sales Cloud, Service/Support/Call Center and Collaboration (Chatter) Clouds, Sites using Force.com platform in Salesforce.
  • Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
  • Hands on experience in creating Report Types, Reports, Dashboards and Scheduling Report Runs.
  • Good experience in establishing relationships based on business use cases using salesforce relationships Master-Detail, Lookup and Many-to-Many (Junction Object) between objects.
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
  • Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments
  • Tech savvy with aptitude and experience in adopting modern methodologies and innovative techniques to boost work efficiency.
  • Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills.
  • Strong communication and inter-personal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS

CRM: Salesforce.com

SFDC Technologies: Apex, Visual force, S-Control, Force Explorer 8.0, Apex Data Loader.

Programming Languages: Java, JavaScript, SQL, Apex.

Web development: XML, HTML, CSS, Visual force.

Operating Systems: Windows 9X, XP, Vista, 7, and Linux.

IDE: Force.com IDE, Eclipse, Visual Studio, Adobe Flash and more.

Utilities: MS-Office Suite.

ETL Tools: Cast Iron, Informatica on Demand.

Databases: Oracle 9i/10g, DB2, MS-Access 2000, SQL Server 2000/2005.

PROFESSIONAL EXPERIENCE

Confidential, Santa Clara, CA

Senior Salesforce Developer

Responsibilities:

  • Setup Salesforce.com from the ground up for 2000+ users.
  • Developed Visual Force Pages, Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.
  • Implemented Ajax tool kit for apex callouts.
  • Created and consumed several web services for integration across different organizations.
  • Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
  • Worked on Email to case Functionality.
  • Worked on SalesforceCustomer Portalto provide an online support channel for Tripwire customers—allowing them to resolve their inquiries without contacting a customer service representative.
  • Created Triggers on three different frames Case Comments, Attachments, Email messages and integrated them into a single frame, custom related list where the content was chronologically ordered.
  • Deployed solutions that support customer business processes and requirements using Sales force applications.
  • Worked on APEX programming with Java Script in Eclipse IDE 3.4.
  • Migrated data from MS Excel / CSV files to SFDC using Data Loader.
  • Generated SOQL, SOSL Queries for maintenance of multiple objects.
  • Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
  • Designed custom components, used them in Visual Force pages along with AJAX for partial page refresh.

Environment: s: Salesforce.com, Eclipse IDE, Data Loader, Apex Explorer, Apex, Visual Force, SOQL

Confidential, Hillsboro, OR

Salesforce Administrator/Developer

Responsibilities:

  • Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
  • Developed variousApex classes,Controller classesandApex Triggersfor various functional needs in the application.
  • Developed variousCustom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
  • Created variousProfiles,Roles,and Page Layoutsand configured thePermissionsbased on the Organization hierarchy requirements.
  • Designed and deployedCustom tabs,validation rules,Approval Processesand Auto-Response for automating business logic.
  • DevelopedCascading Style Sheets (CSS)for creating effects inVisual force pages.
  • CreatedWorkflow rulesand defined relatedtasks, email alerts,andfield updates.
  • ImplementedPick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
  • Created email templates and inbound emails using Visual Force for clients and customers.
  • Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
  • Implementation of Data Loader for loading the data.
  • Developed business documents for Salesforce.com Custom objects.
  • Developed severalCustom Reports&Dashboardsto better assist managers and also report folder to provide report accessibility to appropriate personnel.
  • Provided thetrainingto Business users about the system.

Environment: s: Salesforce.com, Eclipse IDE, Data Loader, Apex Explorer, Apex, Visual Force, SOQL

Confidential, San Diego, CA

Salesforce Administrator/Developer

Responsibilities:

  • Involved in Designing & Developing the User Interface Using VF pages.
  • Assisted in the configuration and maintenance of "Sandbox" environments to facilitate success, development and QA testing of new on-demand features and functionality.
  • Sandbox post-refresh activities for different environments.
  • Involved in Design and development of Workflow rules, triggers, and validation rules, Profiles, Custom Buttons, Custom links, Custom Pages, Extended controllers, and Apex classes to drive the functionality.
  • Created Email templates, approval processes Auto response Rules and Multi-Step Approval Processes as per the requirements and defined approval actions on them to automate the processes.
  • Deployed the code from Sandbox to Production and was part of release activities and UAT.
  • Application support for different products in QIS.
  • Train other development resources on Salesforce development practices as needed.

Environment: s: Salesforce.com, Eclipse IDE, Apex Explorer, Apex, Visual Force, Data Loader, Flash Builder

Confidential, Fairfield, CT

Salesforce Administrator/Developer

Responsibilities:

  • Perform and monitor production batch jobs, programs, report generation and file transfers for mission critical banking and financial applications.
  • Ensure that job executions are completed within the timeframe window
  • Execute investigative and corrective actions if production problems occur
  • Notify responsible parties if production problems are not resolved and may have downstream impact to other interfaces systems
  • Perform root cause analysis and prepare incident reports
  • Conduct daily capacity, SLA and performance review / analysis

Environment: s: Salesforce.com, Eclipse IDE, Apex Explorer, Apex, Visual Force.

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