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Sr. Pega Developer Resume

Woodland Hills, CA

SUMMARY

  • 7+ years of experience in Software Analysis, Design, Development, Implementation, Testing, QA process and Maintenance of IT Applications using PEGA PRPC and Java, J2EEtechnologies.
  • 4+years of experience in software requirements Analysis, Design, Development, Implementation and Maintenance Applications using PEGA PRPC 6.1,6.2 SP2,6.3, 7.1and Smart Dispute, CPM, HC CMP frameworks
  • 3years of working experience in Java/J2EE technologies.
  • Extensive knowledge in Design, Development, Migration and Deployment of PRPC Business Rules Engine (BRE), Pega Frameworks and in Analysis, Design, Development, Test and support of Java / J2EE systems based applications.
  • Solid Hands - on experience on Pega Version 7. Extensive understanding and knowledge of Pega Rules Process Commander.Conducted Knowledge transfer sessions to team members.
  • Understanding of Object Oriented Principles and Web application architecture.
  • Experience in designing and developing Business Process Management (BPM) applications using PRPC.
  • Involved inupgradation activities like installing IRUP, folder structures, BIX, hot fixes, installing the certificates in Web server.
  • Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Ruleset management and associated tools such as export & import tools.
  • Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
  • Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop applications.
  • Configured and managed Flows, Harnesses, Assignments, Data properties.
  • Designed and implemented Decision Rules, Declarative Rules and Validation Rules.
  • Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
  • Solid experience in using Connectors and Services to integrate PRPC with External Systems.
  • Exposure on using Correspondence and Reporting features in PRPC
  • Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
  • Experience in rule set management and rule deployment (product rules / product patches).
  • Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and Pega CPM Framework.
  • Measured the metrics on projects and reported the Daily, Weekly and Monthly status of the team to the project management.
  • Identified potential quality issues per defined process and escalated the same immediately to the project management.Involved in the client facing roles and interacted with the Business users, development & test teams.
  • Experienced in working in AGILE based development environment and participating in Scrum sessions.
  • Self-motivated Team player with excellent interpersonal and communicational skills.

TECHNICAL SKILLS

BPM Tools: PEGA Rules Process Commander 7.1.8, 7.1,6.3 SP1, 6.2 SP2, 6.1 Languages Java, J2EE, C, C++.

Web Technologies: JSP, Servlets, JavaScript, EJB, Struts, C#, HTML, CSS, DHTML, XSL. RDBMS/DBMS Oracle … SQL Server, DB2, Toad, Oracle SQL Developer, MySQL. Application/Web Servers Web Logic 10/9, IBM Web Sphere, Tomcat, AS400.

Web Services: SOAP, WSDL,HTTP, XML, JSON.

Products/Tools: Microsoft Visio, Quality Center, HP ALM, JIRA, Eclipse,Intellij, SharePoint, SQL Navigator, ISeries, QTP 10.0, Rational Rose.

Others: MS Office suite, UML, VS2010, Adobe Photoshop, Adobe Acrobat Suite. Operating Systems Unix, Linux, Windows … & Mac Systems.

PROFESSIONAL EXPERIENCE

Sr. PEGA Developer

Confidential - Woodland Hills, CA

Responsibilities:

  • Major responsibilities include analyzing the existing system and the new business.
  • Lead the development team in delivering the successful project which involved interaction with the end-users and other external clients.
  • Implemented Security Vulnerabilities as extra features for new Website.
  • Worked with data architects and Database administrators' in modifying the existing data model to accommodate new changes as required by the project which increased data quality from 50% to 99.6%.
  • Implementation of effective and efficient automation tools and procedures to reduce manual effort by 50% and enhance enterprise architecture resulting in cost savings of 40000 USD for the client.
  • Co-ordinated with Pega and installed several Hotfixes.
  • Conducted Knowledge transfer sessions to team members on PEGA and application functionality.
  • Integrated the application with the external APIs, web services, and the legacy data source.
  • Implemented Decision tables, Decision Maps and Declarative expressions.
  • Involved in delivering the enhancements and fixing defects.
  • Interaction with Business Analysts and Users to understand the business needs and requirements.
  • Involved in the design and development of Class Structure, Properties, Process Flows and Flow Action.
  • Designed and Created Portals, Gadgets as per the client's requirements.
  • Created Data models, Activities, Access groups, Access Roles, Decision Rules, SLA's, Activity Rules and Reports.
  • Integrated PRPC with external database and Web services using Connector and Service Rules.
  • Developed various reports using List view and Summary view rules.
  • Performed Testing and debugging of the application using Tracer and Rules Inspector.
  • Participated in Change Management aspects including defining and implementing procedures to deal with changes in business requirements.
  • End to end Integration testing of the application.
  • Generated the reports using PRPC OOB Functionalities.
  • Preparing development test cases as per the PRPC suggested approach.
  • Performed code reviews along with the center of excellence to make sure best practices are followed in development.
  • Timely and Quality delivery of high pressure short notice projects. Willingness to accept responsibilities in the agile initiatives work system. Great Team player flexible with time and schedules.

Environment: Pega PRPC 7.1.8, V6.3, Oracle 10g, HTML, XML, SOAP, Java, J2EE, Web logic 10.0 and Windows.

Sr. PEGA Developer

Confidential - Jersey City, NJ

Responsibilities:

  • Understanding business cases by analyzing the production process.
  • Had regular meetings with the supervisors and management to understand the complicated set ofBusiness rules.
  • Handled the Pega Application upgrade from PRPCV6.3SP1 to PRPCV 7.1.
  • Performed rule set management and rule deployment (product rules / product patches). Used Smart Dispute framework for meeting the requirements of the client.
  • Interacted with Users, Developers, Project Manager to understand the business process, identifyEnhancements and gather Business Requirements. Interacted with testers for any issues to be resolved.
  • Responsible for creation of rule set designing, class structure and rule-resolution designing.
  • Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
  • Prepared the User Interfaces (section, harness, and flow action), portal representation.
  • Designing the SQL connector to get data from the external database.
  • Creation of Declarative expressions for a value change on the properties.
  • Involved in Creation of validation rules to implement business logic validation.
  • Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
  • Involved in the rules management and associated tools such as export & import tools (Rule set and Ruleset Version).
  • Responsible for making design documentation of the project.
  • Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of theproject and End to end Integration testing of the application.

Environment: PEGA PRPC V6.3/V7.1, Jira, DB2, IBM WebSphere, Toad, JAVA, MS Visio, SQL, HTML, CSS, XML.

PEGA Developer

Confidential

Responsibilities:

  • Development using PEGA Rules Process Commander V 6.3 according to the Business Requirements.
  • Worked in Production Support team, wherein handling many critical defects and delivered it on time.
  • Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of theproject.
  • Interacted with Users, Developers, Project Manager to understand the business process, identifyenhancements and gather Business Requirements. Interacted with testing team and provided support.
  • Monitoring Log files for abnormal issues on application and database servers.
  • Debugging using Tracer and Clipboard Management.
  • Preparing development test cases as per the PRPC suggested approach.
  • Generated the reports using PRPC OOB Functionalities. Development activities were performed using Smart Dispute Framework.
  • Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
  • Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules.
  • Implemented Decision tables, Decision Maps and Declarative expressions.
  • Attended weekly Farmers IT Status Call and coordinated the major IT issues in Confidential .
  • Took ownership of several modules and managed a team and delivered the work in time.
  • Handled the Ruleset Management for this module in an efficient way.
  • Has got excelled in creating the flow in Microsoft Visio and Creating the Class Structure Pega.
  • End to end Integration testing of the application.
  • Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyzer) and PAL (Performance Analyzer).
  • Designing and developing Process Flows, Activities and User Interface Rules for Tickets Escalation System. Environment: PEGA PRPC V6.3 SP2, MSSQL, Visio 2003, Oracle 9i, Windows XP.

Software Engineer

Confidential

Responsibilities:

  • Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
  • Handled assignments in developing UI pages using JSP, HTML, DHTML, CSS, Query and JavaScript technologies for the different initiatives.
  • Involved in drawing the UML diagrams such as Use case Diagrams, Class Diagrams and Sequence Diagrams using Rational Rose.
  • Analyze and identify high risk rules in NEW w.r.t targeted environment of PRPC.
  • Validate and Fixing the identified high risk rules & break ups, the finalized rule sets in DEV environment
  • Worked on construction for fixing the Jira tickets of application, while coming from migration process and perform Unit Testing.
  • Developed all the business rules for the PEGA implementation.
  • Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
  • Involved in developing UI Screens, activities, and correspondence.
  • Deployment of the application in the WebLogic Application server.
  • Designed and developed E-mail notification rules.
  • Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
  • Coordinated in creation of high level Class structure, Class Hierarchy, Workflows and technical design document.
  • Provided technical insight and direction on project initiatives from PEGA expertise perspective.
  • Created Data classes and DB tables for integrating with external systems.
  • Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
  • Used BIX to extract all BPM data: Work details, Assignments and Processes.
  • Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
  • Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 6.1, SQL, HTML, DHTML, CSS, XML,AS400, SQL Server 2008,Oracle 9i, Web logic, UNIX, Java 1.5, JSP 2.0, Servlets 2.5, JavaScript, UML, MS Visio.

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