SUMMARY:

• Around 7 + years of experience in Software testing and Analysis with 4 Years of PEGA Testing Experience
• Experience in end - to-end Manual Sustenance testing for PRPC Frameworks developed across Pega verticals and horizontals for various clients.
• Well experienced in Manual and Automated testing including functional, integration, performance, system, and regression testing in Finance, Banking domain and of Windows OS applications.
• Experience in Test Automation development using MITA framework, C++, C#.
• Experience in Automation tools like WTT, RPF, AAF, and QTP 9.2.
• Experience in writing, executing, debugging and maintaining automated and manual tests
• Experience in preparing Test Plans, Review, Summary reports and Component Understanding Documents.
• Exposure to MFC, Win32 API Programming and Windows Internals
• Knowledge and experience with STLC.
• Experience in Software configuration management tools (VSS).
• Good Exposure on Bug Life Cycle.
• Extremely well organized, strong work ethics and excellent interpersonal skills.
• Ability to quickly master new concepts, independent, strong aptitude towards learning new technologies and sharing ideas.

TECHNICAL SKILLS

Operating Systems: Windows XP, WindowsServer2003, Windows Vista, Windows Server 2008, Windows7

Languages: C, C++, C#, WIN32 API Programming

Databases: SQL Server 2005

Testing Tools and Technologies: Quick Test Professional (QTP) 9.2, Microsoft Internal Test

Automation Tool: (MITA), Microsoft WTT, RPF, DTW, HP Quality Centre 9.2:

Defect Tracking Tool: Microsoft Product Studio

Source Control: Visual SourceSafe, Tortoise SVN

Others: PEGA 6.1, 6.2 SP2, web server- Apache Tomcat

PROFESSIONAL EXPERIENCE

Software Design Engineer in Test

Confidential, Cambridge, MA

Responsibilities:

• Executed manual and automation test scripts; generated reports on product anomalies when found.
• Worked on hot fixes, private fixes being released from Microsoft and tested these packages to ensure that fix is proper and does not lead to any regression.
• Designed Test Plans, Test Cases based on Customer requirements.
• Fixed the Test Bugs in C++ and C# Automations, improved reliability of existing test suites.
• Automated manual test cases and test follow-ups using C#, MITA, RPF and AAF.
• Planned, Conducted and Participated in reviews and peer-reviews.
• Took complete ownership of the component in terms of test planning, test execution and delivery to the customer.
• Enhanced and added new manual test cases to existing suites through Adhoc testing.
• Triaged all the bugs falling in our area logged by various customers both internal and external across the operating systems.
• Automating the existing test cases on C# .NET platform using VS 2008, with the help of Microsoft proprietary automation tools and internally developed framework
• Utilized Windows Test Technology and Distributed Test Workflow technologies to create workflows and standardize that allowed individual testers to manage their automation suites
• Basic Debugging skills to find the root cause using Debugging tools for Windows.
• Received "Thanks a Zillion" award for efficient test improvement initiatives

Software Design Engineer in Test

Confidential, Cambridge, MA

Responsibilities:

• Deployment and verification of test environment right from OS and its flavors through the patch/hotfix/GDR/ service pack to be tested
• Created Test Plans, executed manual and automated test cases, logged bugs found.
• Have participated in E2E (End to End) automation. Worked on hot fixes, private fixes being released from Microsoft and tested these packages.
• Scrubbed the redundant manual and automated test cases which helped in effort saving.
• Improved reliability of existing test suites by fixing the Test bugs in WTT Automations.
• Automated device (scanner, web camera and digital camera) related manuals using RPF.

Environment: Pega PRPC v6.1SP2, Pega PRPC v6.2SP2, Apache Tomcat

Solutions Engineer

Confidential, Cambridge, MA

Responsibilities:

• Involved in end to end process of writing Test Cases, Design Time and Run Time testing, DCO testing, logging and triaging bugs till they are fixed, Documentation and Release.
• Our framework test release helped many Clients to upgrade to latest versions of PRPC without any issues which are a major and vital element in long term product utilization.
• Did code enhancements at Frameworks level in order to fix the compatibility issues found, thus having good exposure in Frameworks and PRPC.
• Worked with numerous frameworks like OFF, FSIF, NBB, CPM, FCM, KYC etc from Banking and Financial Services, Health Care, Order Fulfillment, Insurance, Customer Process Manager Domains.
• Received many accolades from high level management for the business recommendations, bugs found and the fixes provided.

Environment: Pega PRPC v6.1SP2, Pega PRPC v6.2SP2, Apache Tomcat

Solutions Engineer

Confidential, Cambridge, MA

Responsibilities:

• Involved in the Development of the Policy Administration framework such that the framework can be utilized across other specific lines of business
• Involved in designing and development of class structure and flows for Policy Administration framework
• Creation of Flow Actions, Sections, Harness, Properties, Activities, Validations, Declare Expressions, Correspondence.
• Monitored all the reports and PegaRules logs in the Production to identify any critical issues after production install.

Confidential

Environment: Pega PRPC v6.1SP2, Pega PRPC v6.2SP2

Senior Project Engineer

Responsibilities:

• Understanding the Functional Requirements (Use cases, Visio Flow Diagrams)
• Writing of Test cases
• Execution of Test cases
• Analyzing and reporting the Defects
• Involved in Client Calls

Confidential

Environment: Pega PRPC v6.1SP2, Pega PRPC v6.2SP2

Senior Project Engineer

Responsibilities:

• The overriding goal of the Prudential Retirement Services Service Automation (SA) project is to replace
• Prudential’s Common Front End (CFE) application and establish a strong BPM foundation for modernization
• and future growth. The SA project, while taking a holistic view of the entire organization, from front-office to
• Back-office is being split into multiple releases. The goal of the initial releases is to produce a baseline
• Application, while incorporating Peg systems’ CPM framework that will serve as a baseline application to be
• built upon thru each subsequent release. A focused effort involving iterative and rapid deployment
• Methodologies are being utilized to deliver real business value in as short a timeframe as possible. The 54
• Processes are grouped into 14 sets of related processes (slivers) that could, for the most part, be built
• Involved in testing of P20 Conversions and Integration - Participant communication Sub Process
• Involved in testing of Structured Settlements Process
• Involved in testing of Macro’s M1 Search and M10 Attachments (thumbnails, Content Manager, bronzing) Generating t he DCO Document
• Understanding the Functional Requirements (Use cases, Visio Flow Diagrams)

Confidential

Environment: SQL, QTP, Quality Center

QA Test Automation Lead

Responsibilities:

• Involved in all the phases of Test Software Development Life Cycle.
• Skilled in analyzing business context and requirements for UAT testing purposes
• Successfully implemented onsite-offshore Global Delivery Model for this project.
• Performed end to end functional testing, conducted Integration, System, Functional, Database Integrity, Sanity testing and User Acceptance (UAT).
• Analyzed and identified the areas of a project for UAT Testing.
• Responsible for driving E2E Test scenarios efforts and in identifying test data for UAT
• Handle the tasks of helping the organization staff in planning data sets for UAT
• Implemented industry best practices and quality factors during Test Automation scripts creation
• Created Automation scripts in such way that to results can be generated in Text file, Excel and HTML formats
• Extensively used Quality Center for Manual and Automation Scripts execution, Result analysis and Defect reporting
• Various Performance Tests such as Stress, Load, Duration and Reliability for Confidential Map.orm black box testing to verify reports generated by tool and the stability of the UI of the application.
• Understanding the Business Requirements of the Application
• Involved in preparation of Test Plan
• Writing and execution of Test Cases
• Analyzing and reporting the defects
• Discussing issues with the Development team