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Sr. Salesforce Developer Resume

Columbus, IN

SUMMARY

  • 8+ years’ experience in Salesforce.com Administration, Development, Configuration, Quality Analysis and Business Analysis wif solid understanding of Business Requirements Gathering, Application Design, user maintenance in Salesforce.com/CRM, Force.com. Also, support wif System/Functional & Agile/Scrum methodologies.
  • Good Knowledge on Sales Cloud, Service Cloud and Apex Programming on Force.com Platform.
  • Experience in building Custom Applications dat includes Administration, Configuration, Implementation and Support experience wifSalesforce.com platform.
  • Software Development Tools, Methodologies & Environments: Rapid Application Design (RAD), Toad for Oracle SQL, PL/SQL., Stored Procedures, Serena Dimensions, GitHub, Business Objects, Captiva, Documentum, Docusign, Rightfax, Exstream, Jenkins, Vlocity, Salesforce.
  • Strong Knowledge inSalesforceCustomization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
  • Expertise in developing Apex classes, Controller and Triggers on Force.com platform to customize application according to teh functional needs.
  • Expertise in Data Migration from Traditional Applications toSalesforceusing Import Wizard and Data loader Utility.
  • Expertise in maintaining teh Functional areas of Data Management, Forecasting, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
  • Expert in understanding of CRM business processes like Lead Management, Account Management, Case Management, Quote and Forecasting.
  • Good Knowledge in dealing wif teh functionalities related to teh Service cloud, Sales Cloud, Call center, Chatter and App - exchange applications.
  • Highly Skilled in upgrading Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.
  • Expert in Setting Advanced Security Model, Security Settings and controls, Creating Email, Profiles, Roles, Services, designing and creating complex relationships, Page Layouts.
  • Expert in using Force.com Web services API for implementing web services in teh application for access to data from different users using REST and SOAP.
  • Highly Skilled in Understanding and writing users stories for implementing of visual forces, SOSL, SOQL, WSDL, partner WSDL and enterprise WSDL, visual force (page, component and controllers) and custom user interfaces using HTML.
  • Experience in working wif Eclipse Ability to write SOQL, SOSL queries across multiple objects wifin teh SFDC database.
  • Experience in working wif Force.com Standard Objects Accounts, Contacts, Leads, Cases, Opportunities and Campaigns.

PROFESSIONAL EXPERIENCE

SR. SALESFORCE DEVELOPER

Confidential, Columbus, IN

Responsibilities:

  • Designed and deployed teh Custom objects, Custom tabs, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to teh needs of teh application.
  • Designed high level customized Visualforce pages using extension controllers, custom controllers and standard controllers.
  • Developed Apex triggers, asynchronous classes, Batch Apex, Apex Scheduler, test methods to achieve users' desired functionality.
  • Conducted Gap Analysis on Vlocity Insurance Cloud functionality to shore up any process gaps between current and future state capabilities. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile and software analysis.
  • Designed and Developed Vlocity CPQ for couple of telecom clients.
  • Involved in deployment, deployed all teh classes, triggers, objects, components, pages from sandbox environment to production environment.
  • Worked on analyzing teh completeApex classes, Apex Triggers, Pagesin teh Salesforce.com instance in teh design phase of theSalesforce Single Viewproject. This included documenting teh Use and TEMPeffect of these in teh current instance for teh migration/implementation phase.
  • Worked on analyzing teh Standard Objects, Custom Objects, Permissions sets, Page layouts, profiles in thedesign phaseof theSalesforce Single View project. This includes teh documentation of use, Decisions of field migration and many other tasks
  • UsedGeolocationfield type to calculate teh nearest properties from contact mailing address.
  • Gathering teh requirement, analyze teh requirement and attending teh day-to-day business meetings.
  • Worked on various salesforce.com standard objects likeCampaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
  • Built Application Pages wif Controllers and Utility classes to publish them to web to import student data to a custom Object in Salesforce.
  • Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, JavaScript and other technologies.
  • Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Worked on Vlocity, for 360-degree customer views, customer history feed, and complete policy information in simple, card-based formats, driving new business and renewals, and tracking producer credentials. Coordinated and transferred noledge to teh offshore team.
  • Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
  • Interacted wif business user groups biweekly for updating teh status of teh new developments in production and gathering new requirements and documented teh requirements based on Priority Level.
  • Involved in data mapping and migration of data from legacy systems toSalesforce.com Objects and fields.
  • Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

Environment: s: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, CSS, Vlocity, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader.

SALESFORCE DEVELOPER

Confidential, Phoenix, AZ

Responsibilities:

  • All projects development lifecycle is based on Agile Software methodology
  • Creation of Apex classes, Apex Triggers, Processes in Process builder, Visual force pages, field Validation rules, setting up record types and Workflow rules.
  • Creation of Profiles, Roles, Permission sets, Page layout assignment, Object/Field level securities and setting up Communities.
  • Handled web services API integrations wif other internal and 3rd party systems (REST & SOAP)
  • Have exposure wif all aspects of SDLC and deployment best practices.
  • Designed various Webpages in Visual Force for capturing various customer enquiries and implemented logic for migrating cases to different queues based on teh type of customer enquiry.
  • Worked on analyzing teh completeApex classes, Apex Triggers, Pagesin teh Salesforce.com instance in teh design phase of theSalesforce Single Viewproject. This included documenting teh Use and TEMPeffect of these in teh current instance for teh migration/implementation phase.
  • Worked on analyzing teh Standard Objects, Custom Objects, Permissions sets, Page layouts, profiles in thedesign phaseof theSalesforce Single View project. This includes teh documentation of use, Decisions of field migration and many other tasks.
  • Develop VisualForce pages, VisualForce Custom Controller Components, Advanced Search functionality, Custom Objects, Tabs, Tags and Components.
  • Written numerous SOQL and SOSL queries using wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
  • UsedGeolocationfield type to calculate teh nearest properties from contact mailing address.
  • Gathering teh requirement, analyze teh requirement and attending teh day-to-day business meetings.
  • Worked on various salesforce.com standard objects likeCampaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
  • Built Application Pages wif Controllers and Utility classes to publish them to web to import student data to a custom Object in Salesforce.
  • Sandbox testing and migrated teh code to teh deployment instance after testing.
  • Creation of new Reports based on teh requirements and configuring teh report type to include/exclude necessary fields, which can be accessed from reports.
  • Engaged wif business stakeholders to gather requirements and map them to solutions dat leverage thesalesforcecommunity's functionality
  • Used technologies like HTML, XML, CSS, JavaScript, Angular JS, jQuery.

Environment: s:Salesforce.com Platform, CRM, Apex Language, Visual Force Pages, Component Controllers, Pages, Data Loader, HTML, JavaScript, Apex Triggers, GIT hub, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading.

SALESFORCE CONSULTANT

Confidential, Denver, CO

Responsibilities:

  • Responsible for teh day-to-day configuration, support, maintenance, and improvement of teh organization'ssalesforce.com deployment.
  • Primary system administrator for teh organizationSalesforce.com environment providing ongoing technical support to end users.
  • Perform daily administrative functions, credentials maintenance, data maintenance & backup.
  • Manage workflows, reports, and dashboards for organization based on evolving business needs.
  • Take ownership for integrations betweenSalesforceand other business software
  • Research updates and upgrades analyze their impact and prepare user base for software changes, perform updates as needed.
  • Analyze business requirements for new development requests, define scope, and complete assigned tasks.
  • Provide technical assistance forSalesforceas needed on other projects.
  • Assisted in budget panning and strategy for thesalesforceenvironment.
  • Establish, implement, and follow standard processes and controls to ensure a clean environment. Including customization requests, sandbox maintenance, and change management.
  • Worked on various salesforce.com standard objects likeCampaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
  • Creation of new Reports based on teh requirements and configuring teh report type to include/exclude necessary fields, which can be accessed from reports.
  • Engaged wif business stakeholders to gather requirements and map them to solutions dat leverage thesalesforcecommunity's functionality
  • Used technologies like HTML, XML, CSS, JavaScript, Angular JS, jQuery.

Environment: s: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Case Management, Demand Tools, Work Bench.

SALESFORCE CONSULTANT

Confidential, Orlando, FL

Responsibilities:

  • Oversaw teh replacement of an expensive legacy system wif a custom-builtSalesforce-based solution.
  • Worked wif internal stakeholders across 3 departments to develop a feasible design
  • Organized and managed key deliverability milestones.
  • Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas.
  • Involved in various activities of teh project, like information gathering, analyzing teh information, documenting teh functional and non-functional requirements.
  • Written numerous SOQL and SOSL queries using Force.com explorer.
  • Involved in teh entire SDLC using agile methodologies.
  • High End Process and Application Customization using Apex & Visualforce.
  • Involved in authorizing Test strategy and Test plan.
  • Installed and configuredWSADas a development environment.
  • Implemented SOAP protocol to get teh requests from teh outside System.
  • Used Rational Clear Case as a source control for code changes.
  • Followed coding and documentation standards.
  • Involved teh writing SQL quarries and Joins.
  • Built lightning component-based application to process and categorize returned devices.
  • Wrote documentation, conducted virtual and in-person training sessions, managed bug-free launch.
  • Used AMP Script to get data from Data Extensions. Used SOAP API in order to invoke triggers and create redundant data.

Environment: s: Lightning Components,SalesforceCRM, Marketing Cloud.

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