SUMMARY

• Having 6+ years of experience in Administration, Configuration, Customization, Implementation, Data Migration and Integration with External Systems and also developing Salesforce Lightning Apps, Lightning Web Components LWC, Controllers and Events.
• Developed Lightning web components LWC and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Customized existing Visual - force to align with Salesforce new Lightning UI experience.
• Experience in developing Client-specific solutions on force.com platform using Apex Classes and Triggers, Web service API, Force.com IDE, Validation rules, SOQL, SOSL and integrating tools.
• Enhanced the UI with Page layouts, Record Types and extensively worked with Organization wide defaults, Permission Sets, Profile & Users.
• Extensive experience in using Roles, Profiles, Email Services, Page Layouts, Workflow Alert and Actions, and Approval Process in Salesforce.com.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Experience in using different tools - Apex Data Loader, Eclipse, Import Wizard, SFDC Data Export, Mass Delete, Change sets etc.
• Experience on creating Object/Tab/Field, Formula, Record Types, Folder Management, Activity Management, Queues, Groups and Analytical Snapshots.
• Extensive experience in implementation of Salesforce Chatter and Communities.
• Experience on variousSDLCmethodologies such asAgile, Waterfall, Hybrid and KANBAN.
• Worked with the product owners to defineUser Stories,created process/workflow Models, change tickets, attended SCRUM calls, Standup sessions and conducted backlog grooming & JAD sessionsforAgile Modelbased clients.
• Expertise in developing, deploying and integrating Salesforce.com.
• Experience in Database Design, functions, triggers, DDL, DML SQL queries.
• Extensively worked on Meta Data Migrations in Salesforce using Sandboxes. Worked with Restful web services along with SOAP and WSDL for third party Integration.
• Experience in SFDC Integration using Web Services and Apex Programming, Service Cloud, and Sales cloud functionalities.
• Capable of rapidly learning new technologies and successfully applying them to projects and operations.
• Developed test classes for unit testing the code and to make sure the required code coverage is attained.
• Involvedin full life-cycle implementation of Salesforce CRM for Educational and commercial organizations including Sales Cloud, Service Cloud and Marketing Cloud.
• Experience in programming languages C++, Java and other java technologies which include JSP, jQuery and Servlets.
• Experience in web technologies like HTML, XML, DHTML, CSS and JavaScript.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apttus CLM,Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, LWC, VisualForce Pages / Components, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Platform (Sandbox, and Production).

Web Technologies: SOAP, REST, Apache 2.2, HTML, CSS, AJAX, jQuery, JavaScript, JSON, XML, SOAP, WSDL, Web Services, REST

Programming Languages: APEX, JAVA, C, C++

Databases: MS SQL Server, Oracle

Custom Integration: Outbound Messages, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy.

PROFESSIONAL EXPERIENCE

Confidential, Roseland, NJ

Salesforce Developer

Responsibilities:

• Worked extensively on APEX Triggers, APEX Classes, Apex Test Classes, Visual force pages to fulfill various business requirements.
• Worked on web technologies like HTMLXML and JavaScriptExtJS and also worked with datastructures to manage large amounts of data efficiently.
• Designed very complex Visualforce pages using JavaScriptCSSHTMLjQuery and Controllers.
• Developed VisualforcePages usingStandard Controllers,CustomControllers,Extension Controllers&WebServicesAPI.
• Creating a newUser InterfaceusingJavaScript,HTMLandCSSin VisualForce Pages.
• Implemented components and wireframes using cross-browser compatible JavaScriptjQuery and AJAX.
• Created multiple Lightning Web Components LWC, added CSS and Design Parameters that made the Lightning web component LWC look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Worked on Agile project methodology.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Used HTMLCSS and JSP for developing web pages and JavaScript for client-side validation.
• Used JavaScript for performing client-side validations.
• Handled Regression testing for various scenarios and logged the bugs in JIRA.
• Handled various support issues and defects on a day-to-day basis and updated JIRA and HP QC accordingly.
• Worked closely with the Java development team in Agile Environment to build and support current dashboards and portals.
• Experience in using the JIRA Project tracking tool.
• Adopted Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives.
• Developed dynamic web applications using Lightning framework.
• Developed the business logic of the application using APEX classes.
• Designed the application to be created module wise using the schema builder.
• Performing the UI related activities including Page layout configuration.
• Upgraded Salesforce Classic to Lightning.
• Made the configurations in the applications time to time as per the requirement gathering.
• Created and deployed various Triggers, Apex classes and Visual force pages as part of the implementation.
• Constructed a newsandbox Plan and assembled all the Requirements for Project.
• Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Workflow Rules, Case Assignment Rules, and Escalation rules, Validation rules, Profiles, Roles, Reports and Dashboards etc.
• Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services Security Controls, Appex change Package & Custom Application, Sandbox data loading.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary
• Performing the mass data activities in the organization.

Environment: Saleforce.com platform, Apex Data Loader, SOSL, SOQL, CSS, AJAX, MS Excel, VisualForce Pages, Sandbox, Lighting Controller, Lightning Web Components, SSO, LWC, Service Cloud, HTML, jQuery, JavaScript, Communities, MS Visio, Outlook and Eclipse IDE Plug- in.

Confidential, Albany, NY

Salesforce Developer/Admin

Responsibilities:

• Worked with the business team members and stakeholders for requirement gathering throughout the planning and implementation.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects and it to read, extract, and load data from comma separated value files.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule andapproval process including Field updates and email alerts.
• Developed the web front end layer using JSP, JavaScript for the registration application where different users, employees, contractors, and clients can login to their maintenance pages and manage their accounts.
• Designing the custom web pages with Visual Force.
• Implemented Apex Controllers, Apex Classes & Triggers and linked them to manage the workflows Implemented in the system and Created profiles and implemented Object and field level security to hide critical information.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Run weekly reports to ensure end users are following data entry standards and make changes when necessary.
• Coded APEX Triggers and S-Controls, created rule based automated workflows.
• Developed Visualforce Pages to show customized content for certain things according to client need.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
• Worked on approval processes, High availability, workflow rules and customizations within salesforce.com.
• Created Custom Objects and fields for transactional and contractual information and used SOSL query to search all objects including custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Environment: VisualForce (Pages, Component & Controllers), Page Loader, Workflow & Approvals, UML Tools, Email Services, Security Controls, Sales cloud, Salesforce.com platform, JavaScript, jQuery, Apex Language, CRM.

Confidential

Salesforce Developer/Admin

Responsibilities:

• Worked on Standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with Sales Cloud.
• Created and Managed Requirement Traceability Matrix (RTM) and Technical Design Documents.
• Developed various custom objects, Tabs, Components and VisualForce pages and Controllers.
• Implemented pick lists, dependent picklists, and validation formula fields to the custom objects.
• Coded JavaScript for AJAX and client-side data validation.
• Created and deployed several reports using force.com platform.
• Apex code to convert lead to a contact and associate the contacts with accounts.
• Developed and deployed approval processes for leads conversion, opportunities and products/Assets management.
• Implemented the requirements on Sandbox and Force.com IDE plug-in during Eclipse and deployed it in production.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, emailalerts and fieldupdates.
• Created pagelayouts, search layouts to organize fields, customlinks, relatedlists and other components on recorddetailpages and editpages.
• Closely worked with Salesforce.com consultants while implementing the solutions for the requirements.
• Experienced with Web-to-Lead and Web-to-Case scenarios along with Escalationrules and AssignmentRules.
• Used SOQL, SOSL queries for Salesforce database.
• Imported data into custom objects from various sources using Data Loader.
• Worked on rolehierarchy&sharingrules to configure visibility.
• Hierarchy created Profiles, Roles and maintained Sharing/Security for FieldLevelSecurity and Record-levelSecurity

Environment: Saleforce.com platform, Data Loader, CRMFusion Support, SDE, Visio, Wave Analytics, Sandboxes, Eclipse IDE Plug-in, Eclipse, JavaScript, Windows XP Pro.

Confidential

Salesforce Administrator

Responsibilities:

• Maintained several Standard Objects like Accounts, Leads, Contacts, Cases and developed various CustomObjects.
• Developed several types of Validationrules using formulas, Workflows and Approvalprocesses.
• As a part of development, implemented Apex classes, VisualForce pages, Controllers and triggers as per customization to overcome standard rules.
• Good knowledge on creating Fields, Objects, Pagelayouts for dependability and flexibility of the custom application.
• Used Force.com and Eclipse IDE for developing environments.
• Worked with Dataloader to handle bulk data and timely backup the data as per customization using ApexDataloader.
• Implemented Integration techniques for handling data from external sources by using REST/SOAP APIs.
• Implemented Object and Field level securities for taking care of important data and information that will be available on profiles.
• Developed various reports using data provided from objects and reports for developing Dashboardcomponents for better understanding.
• Created letterheads, emailtemplates, and auto bounce messages for the automation process whenever workflowrules are triggered.
• Created Recordtypes for switch among layouts for proper usage of ObjectFields.

Environment: Salesforce.com platform, Apex Language, CRM, VisualForce (Pages, Component & Controllers), Page Loader, Workflow & Approvals, UML Tools, Email Services, Security Controls, Sales cloud, Sandbox data loading.