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Salesforce Developer / Admin Resume

Plano, TX

SUMMARY

  • Above 16 years of overall IT experience including 6+ years of experience with Salesforce.com.
  • Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, Development and Testing Expertise.
  • Experience in Scrum/Agile/Waterfall for project execution using RALLY/JIRA/Story Board tools for user story handling.
  • Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform.
  • Experience in setting up user interface using Page types, page elements, and page layouts, record types and customizing using Visualforce, custom controllers, extensions, CSS, and JavaScript.
  • Extensive experience in building Custom Lightning components using Application and Component Events.
  • Worked on project using Apex Classes, Apex Triggers, Batch classes, and Inbound email service and Force.com API
  • Implemented Salesforce.com Web - to-Lead, Email-to-Case to capture leads from website and creating Cases when an email is sent to a definite email.
  • Primary level experience in working on web services and giving solutions by SOAP and REST integrations.
  • Extensively worked on Salesforce Lightning development.
  • Developed dynamic web apps for mobile and desktop devices by using Aura Framework in Lightning.
  • Have developed new Lightning Web Components and replaced existing Aura Components with LWC.
  • Established integration patterns with external applications using ETL Tool and developed apex SOAP and REST web services for inbound calls to salesforce.com.
  • Proficient knowledge of Governor limits. Experience in optimization of existing code in accordance to the governor limits.
  • Experienced in customizing Standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns and custom objects as per requirement.
  • Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
  • Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects.
  • Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.
  • Worked on the designing of custom Tabs, custom reports, Snapshots, Dashboards.
  • Strong experience in SOQL and SOSL for retrieving data for Force.com platform

TECHNICAL SKILLS

Salesforce Technologies: Salesforce Lightning, Lightning Web Components, Aura Framework, Salesforce CRM, Salesforce Admin, Service Cloud Console, SSO, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages /Components, S-Controls,Apex Web Services, AJAX, Workflow & Approvals,Chatter, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Eclipse,Force.com Eclipse IDE Plug-in,Force.com Data Loader,Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production)

ETL Tools: Data Loader, Dataloader.io, workbench, Salesforce-to-Salesforce, Apex Explorer.

Protocols: SOAP, REST, HTTP.

Languages/Technologies: Apex, VisualForce, Java, Java Script, HTML,XML,CSS, SQL, WSDL.

Web Development: XML, HTML, DHTML, CSS, Visualforce.

Scripting Languages: Java Script

PROFESSIONAL EXPERIENCE

Confidential, Plano TX

Salesforce Developer / Admin

Responsibilities:

  • Interacted with Product owners for gathering the requirements for Salesforce and documented the Business and Software Requirements.
  • Created a new Lightning Web Components and worked on replaced existing Aura components with the LWC.
  • Extensively used Salesforce DX and Visual Studio Code for the Development.
  • Extensively used GitHub and Jenkins for the deployments and source code management.
  • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Created Complex Validation rules based on business Requirements.
  • Created Profiles,Permission Sets,Sharing Rules,public groups and Apex Managed Sharing
  • Used Data Loader for insert,update and bulk import or export of data from Salesforce Objects.
  • Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
  • Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
  • Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
  • Used field level security along with page layouts in Lightning to manage access to certain fields.
  • Worked on Integrations with third party systems using REST API’s.
  • Created custom Lightning Component using every element in the component bundle efficiently to meet the business requirements.
  • Used HTTP Callout using JSON to fetch records/data from other system and display them on the fly in the Visualforce Page each time the page opens.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Implemented Batch Jobs using Batch Apex and scheduled Apex
  • Experience in working in an AGILE environment utilizing tools such as Rally Kanban, JIRA.
  • Involved in daily scrum meetings, sizing of tasks and estimation.
  • Involved in creating and managing project artifacts and technical documentation.

Environment: Sales Cloud, Salesforce.com platform, Lightning Web Components, Aura Framework, Lightning Process Builder, Lightning App Builder, Apex, Workflow & Approvals, Triggers, Reports, Custom Objects, SOQL, SOSL, Custom Tabs, Lightning Tabs, Security Controls, Sandbox data loading, REST services

Confidential, New York City

SalesForce Developer / Analyst

Responsibilities:

  • Migrated thousands of records from old instances to the new Integrated instance.
  • Performed the roles of Salesforce.com Admin and Developer in the organization.
  • Involved in Data mapping specifications to execute data migration. The data mapping specifies what data will be extracted from an old salesforce instances and sent to integrated salesforce.com entity.
  • Created Custom Objects and fields for transactional and contractual information.
  • Extensively worked with the triggers, apex classes, workflows, visual force pages, outbound messages, and list views
  • Developed Custom Business Logic using Apex Classes, Visual Force pages, Components, Triggers, and Controller Classes for different functional needs
  • Implemented Record Types, Field Limits, Page Layouts for different business tiers in the opportunity object.
  • Updated existing Approval Processes and created Approval steps with actions such as email alerts and field updates
  • Expertise using SOQL & SOSL for the data manipulation in Force.com Explorer
  • Experience in setup of Single Sign-On process with multiple systems using Federated ID and Custom Attribute.
  • Implemented Web to Lead Functionality for users, auto creation of leads on salesforce site through public site form submit operation
  • Created Visual Force pages to show the fields in collection call object for data entry and show the history of collection calls.
  • Created Scheduler Class for calling the Batch Apex classes to bulk enable and disable assets.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
  • Created complex Validation rules based on business requirements.
  • Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.
  • Designed and Implemented the Page layouts & Custom tabs to suit the needs of the application.
  • Created Roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Use Salesforce query language - SOQL, SOSL (Relationship, Aggregate queries) and DML operations to retrieve the data.
  • Web Services integration using SOAP and REST API.
  • Used various sandboxes for developing, testing and migrated the code to the production instance after testing.
  • Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.

Environment: Sales Cloud, Salesforce.com platform, Apex, Visual Force Pages, Data Loader, Reports, Approval Process, Custom Objects, SOQL, SOSL, Page Layouts, Custom Tabs, Controller, Triggers, Security Controls, Sandbox data loading.

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