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Medical Support Assistant - Ctr/evening Resume

Bethesda, MD


  • Over 10 years of experience in the medical office industry with extensive experience in d Confidential management, medical information processing, project support, and report generation.
  • Qualified and competent professional who is successful in cultivating relationships with colleagues and vendors in support of established organizational goals.


Microsoft Office Products: Word, Excel, PowerPoint, Outlook, Office365, OS X, Linux


Confidential | Bethesda, MD

Medical Support Assistant - CTR/Evening


  • Maintain Confidential t electronic monitoring boards using excel for daily ward stats to ensure the appropriation of staffing
  • Transfer, discharge and verify Confidential t admissions using ClinicComp
  • Enter employees schedule using the WMSNI system
  • Edit employee accounts when in transit, floating or newly active CAC cards for new employees
  • Answer call bell and phone to assist nursing staff and Confidential ts as needed
  • Verify departmental supplies when received from CDD

Confidential | Washington, DC

Clinic Coordinator/Biller


  • Master Scheduler responsible for developing and maintaining all departmental Provider Scheduling templates using GE IDX-Centricity Business Software System
  • Processed billing encounters, authorizations and audit reports by use of the T-System software revenue billing and iCams billing systems
  • Updated encounter form templates for provider which included ICD-10 codes to ensure timely filing
  • Developed spreadsheets for auditing of missing charges and pending charge reports with the use of the Invision, Centricity Software Systems and Credible DCDBH
  • Centricity EMR Super User Team member, which improved operational workflow of the clinic with the implementation of the electronic medical records
  • Provided departmental of the Centricity EMR to new employees and served as the clinic team lead, assist in coverage for other team members in clinic areas to include: scanning, registration, scheduling, collecting and posting payments

Confidential | Fairfax, VA

Medical Information Processor


  • Performed d Confidential entry and hospital charge entry for Pulmonary, Critical Care, and Neurology
  • Filed electronic claims and payment postings using Medical Manager Software
  • Implemented documentation of CPT / ICD-9 codes to create forms for each Confidential t as needed
  • Registered and revised Confidential t accounts
  • Organized 1500 forms, EOB's and payment logs
  • Reviewed charge reports daily

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