SUMMARY:

• 7+ years of experience in all phases of Software Development Life Cycle (SDLC) involving requirements gathering and analysis, design, development, implementation and enhancement of projects in Salesforce.com.
• Expert Level understanding of Salesforce.com CRM and its development life cycle.
• Experience in SFDC Configuration and Customizations while performing duties in Administration and Development roles.
• Experience in developing User Interfaces, Page Layouts, Apps, Tabs, Custom Fields, Custom Objects, Validation Rules, Field - Level Dependencies, and Approval Processes.
• Experience in integrating wif external systems using SOAP API and REST API.
• Experience on various clouds of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Experience designing application data models and business processes as a part of technical architect.
• Hands-on experience on creating Visualforce (Pages, Components, and email templates) and Lightning Aura Components and corresponding Apex custom controllers.
• Hands-on experience in integrating Steel brick CPQ Product Configurations and Pricing Configurations wif SFDC functionality.
• Designed various webpages using Visualforce for embedding inside PartnerCommunity.
• Worked on Service CloudCommunities,sharing business processes across various departments, offices, and outward to Customers and Partners.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email alerts and templates, and Reports and Dashboards.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard and Workbench.
• Experience on implementing Apex Classes and Controllers, Apex Triggers, and working wif Force.com IDE.
• Have exposure in Customer Communities and Self -Service Communities.
• Experience on translating business processes into Custom Objects and creating Look-up relationships and Master-detail relationships to relate records to one another.
• Worked wif migration tools including Inbound and Outbound Change Sets, Force.com IDE, Eclipse, ANT Migration Tool, and VS Code wif Salesforce Extension Pack for deployment between various sandboxes and Production.
• Utilized software such as Git and GitHub for version control between deployments and providing code review.
• Experienced wif Lightning UI development using Lightning Aura Components and Lightning Pages.
• Experience using teh Salesforce Security Model including Sharing Rules and Sets, Profiles, Permission Sets, and Page Layouts to control access to teh various Standard Objects and Custom Objects in teh data model schema.

TECHNICAL SKILLS

Salesforce CRM: Salesforce CRM, Apex Classes, Apex Controllers, Visualforce, Triggers, Batch & Scheduled Classes, Sales Cloud, Service Cloud, Data Loader, Article Management, Visual Flow, Lightning Process Builder, Lightning Pages, Lightning Aura Components, Lightning Apps, Salesforce Classic, Salesforce Lightning Experience, SOQL, SOSL, Reports and Dashboards, Profiles, Permission Sets, Sharing Rules, and Security Model. Tools Eclipse, Force.com IDE, Dev Console, Workbench, Change Sets, Data Loader, Cast Iron Studio, JIRA, VS Code, Salesforce Extension Pack.

Web Technologies: Java, J2EE, JSP, Spring, HTML 5, CSS 3, JavaScript, jQuery, XML

Integration/Deployment: Ant, GitHub, Jenkins, CVS, Informatica Power Center, Cast Iron

Database: Oracle 9i/10g, Microsoft SQL Server 2008 R2

Methodologies: Agile, SaFe,Scrum and Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Sr. Salesforce Developer

Responsibilities:

• Created Aura Components, Lightning Web Component, and Lightning Community Pages
• Experience working wif GitLab, Jenkins, and VScode for Migration
• Created Apex Classes and Apex Triggers
• Created Page Layout, Compact Layouts, Record Types, and Validation Rules assigned and managed wif Profiles.
• Experience working wifin an onshore/offshore development model.
• Developed Apex Classes, Controller and Apex Triggers for various functional needs in teh application.
• Written Apex unit test classes for Apex Triggers and Apex classes to exceed teh 75% of code coverage required for migration into Production.
• Collaborated in designing, developing, and deploying Apex Classes, Controller Classes, and Apex Triggers for email services and Lead-to-Contract conversion.
• Experienced working wif various App exchange products or CPQ products like Salesforce CPQ
• Setup, maintain and optimize Emailmarketingcampaign utilizing Exact Target/SalesforceMarketing Cloud.
• Involved in CPQ (Configure, Price& Quote) design and mapped to teh Salesforce custom objects and involved in Apttus Advanced Workflow Approvals.
• Engaged wif teh sales team and business analysts to gather business and user requirements.
• Used Changesets to deploy code from sandbox to sandbox and into production environment.
• Created Roles based on organizational role hierarchy, and implemented Record-Level, Object-level, and Field-Level security using OWD, Profiles, Permission Sets, and Sharing Rules.
• Hands-on experience creating Custom Objects, Page Layouts, Custom Tabs, Custom Buttons, Custom Links, Lightning Community Pages and Components, Custom Labels, Record Types, Static Resources and Formula fields.
• Worked on Agile/SAFE methodology and involved in technical and functional grooming sessions.
• Worked on updating Apex Classes, Triggers, Lightning Components, and Page Layouts from Salesforce Lightning to Community Lightning.

Environment: Salesforce.com, Community Lightning, Apex, Lightning Components, REST/SOAP API Web Services, Pages, HTML, JavaScript, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Jenkins, GitLab, Data Migration, SOQL, SOSL.

Confidential, Memphis, TN

Sr. Salesforce Developer

Responsibilities:

• Created Roles, Profiles, Access Settings, Workflow Rules, Validations.
• Creation and modification of custom objects, custom fields, page layouts and page layout assignments.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities, other Standard Objects and Customized Objects.
• Created custom fields on Standard Objects and configured Page Layouts, Record Types and Validation Rules to support “least visibility” concepts in concern of displaying and access of data.
• Responsible for implementing login restrictions using public access settings for sites, Login Access Policies, IP Ranges, and Password Policies.
• Experience building Lightning Aura Components and Process Builder solutions.
• Created Workflow Rules and Approval Processes for automating common business processes on behalf of teh client.
• Created and configured OWD, Sharing Rules, Sharing Sets, Roles, Profiles and Permission Sets to manage teh Salesforce Security Model’s record-level, object-level, and field-level securities.
• Developed Custom Objects, Custom Reports and configured Analytical Snapshots to halp monitor data concerning sales performance and Lead generation.
• Worked on various SFDC Standard Objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Provided application use and custom report building training to teh internal business users.
• Created relationships among objects using Lookup, Master-detail and Junction Object relationships.
• Embedded Lightning Components in Visualforce Pages by using Lightning Out and event-driven programming.
• Customized Dashboards to track Salesforce usage for productivity and performance of business centers and their sales teams.
• Develop applications on teh Apttus CPQ and Salesforce platform dat enable our business users to succeed.
• Designed and developed Apex Classes and Apex Triggers to support various data processing and process automation needs wifin teh company.
• Designed Visualforce Pages using JavaScript, HTML and CSS along wif custom Apex Controllers and controller extensions.
• Imported and exported Account and Contact data through Data Import Wizard, Data Export Wizard, Data Loader and Workbench.

Environment: Salesforce.com, Apex, Lightning Components, Visualforce (Pages, Component & Controllers), REST/SOAP API Web Services, Pages, HTML, JavaScript, Workflow & Approvals, Reports, Ajax, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.

Confidential, Greenville

Sr. Salesforce Developer

Responsibilities:

• Involved in meetings for requirements analysis, designing data models, identifying customizations and preparing Technical Design Documents.
• Worked on Agile methodology and involved in technical and functional grooming sessions.
• Worked wif new Lighting Process Builder to consolidate all existing Workflow Rules and associated actions into to Process Builder.
• Implemented best practices to avoid governor limits by writing repeated code in triggers and Apex classes.
• Implemented customizations using Apex controller classes (Custom, Extension), Apex Triggers and Visualforce pages.
• Written SOQL, SOSL, Aggregate, Relationship queries in Apex classes, triggers to retrieve optimized data from S Objects.
• Written Apex unit test classes for Trigger, Apex classes to meet 75% of code coverage to migrate to Production instances.
• Implemented Service Cloud, service console and configured Email-to-Case and enabled communities in cases.
• Created Workflow rules, approval process and defined actions like Tasks, Email alerts, Out bound message and Field updates.
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of teh Apttus CPQ.
• Created communication templates used for Email alerts based of Text, HTML and Visualforce types.
• Developed customized Reports, Dashboards for business users and managers, developed custom report using Visualforce pages.
• Used Data Loader to bulk import data into Salesforce and performed upsert, update data operations for each release data jobs.
• Used Force.com ANT Migration Tool and Change sets to deploy components from Sandbox to Sandbox and Sandbox to Production environments.

Environment: Saleforce.com CRM, Salesforce Lighting Components, Sales Cloud, Service Cloud, Apex, Visualforce, Workflows, Approval process, SOAP, REST, WSDL, Data loader, Force.com IDE, HTML, CSS, JavaScript, jQuery, Git, ANT.

Confidential, Chapel Hill, NC

Salesforce Developer

Responsibilities:

• Worked as Salesforce Developer/Admin and was involved in gathering teh business and technical requirements for configuration, development and integration in Salesforce wif direct client interaction.
• Worked on various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Leads, Quotes, Quote Line Items, Products and Campaigns.
• Hands-on experience creating Custom Objects, Page Layouts, Custom Tabs, Custom Buttons, Custom Links, Visualforce Pages and Components, Custom Labels, Record Types, Static Resources and Formula fields.
• Used Data Loader to import and export data to and from Salesforce.
• Created different Workflow Rules dat performed teh outbound message, email alert, field update, and create a task actions.
• Configured different OWD, Sharing Rules, Roles, Profiles and Permission Sets to control user access to records and objects inside Salesforce.
• Developed Visualforce Pages and Visualforce Components wif Apex Controllers and Extensions providing functionality to teh Visualforce Pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Developed code using Force.com IDE and Eclipse and did testing in sandboxes by writing Apex Test Classes.
• Deployed code and metadata using Eclipse and Inbound and Outbound Change Sets.
• Created custom labels and used them to parameterize Validation Rules.
• Customized and managed user profiles to grant CRUD permissions to various users.
• Collaborated in designing, developing, and deploying Apex Classes, Controller Classes, and Apex Triggers for email services and lead-to-contract conversion.
• Designed and deployed report types, custom reports and maintained and organized a standard set of reports for different user groups.
• Configured Data Loader for mass uploading data into production during data integration and sandbox environments for testing.

Environment: Windows 10, Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Oracle, Page Layouts, Pardot, SOQL/SOSL Queries, Data Loader, Workflow & Approvals, Force.com, Eclipse Plug-in, Salesforce.com sandbox, MySQL, Jitterbit Data Loader, jQuery, Java, HTML, AJAX.

Confidential, Louisville, KY

Salesforce Developer

Responsibilities:

• Engaged wif teh sales team and business analysts to gather business and user requirements.
• Provided solution designs to implement teh requested functionality in Salesforce.
• Configured Salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Designed and modified Approval Processes and created Approval Steps which used Email Alert and Field Update actions.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
• Designed Validation Rules along wif Roll-Up Summary Fields to maintain data quantity and data consistency.
• Developed and deployed Workflows, Reports, Approval Processes using Salesforce.com platform.
• Developed reports, dashboards, and other processes to continuously monitor data quality and integrity.
• Created and used Email templates in HTML, Custom and Visualforce format.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions.
• Created email templates and inbound emails for teh clients and customers using Visualforce.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Developed Apex Classes, Controller and Apex Triggers for various functional needs in teh application.
• Maintaining test coverage for all classes and triggers and supporting deployment activities.
• Used Change Sets to deploy code from sandbox to sandbox and production environment.
• Configured various Custom Reports and Report Folders for different user profiles based on teh needs of teh organization.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, JavaScript, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Force.com IDE, Windows 7.

Confidential, Long Island, NY

Salesforce Business Analyst

Responsibilities:

• Interacted wif various business team members to gather and document teh requirements for Salesforce Interface development and documented them.
• Worked extensively wif various Salesforce objects such as Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Designed and implemented Custom Objects, Page Layouts, and Custom Tabs to suit application needs.
• Added campaign members from contact, lead and person account reports.
• Managed campaign members, updated teh status of existing campaign members from teh campaign history related list, manage members, and from a CSV import file.
• Created Profiles and Roles based on organizational role hierarchy, implemented Record-Level and Field-Level security and configured their sharing settings.
• Created Workflow Rules and defined related tasks, email alerts, and field updates to automate processes.
• Customized Dashboards to track usage for productivity and performance of sales teams.
• Worked wif Field Trip app to keep a track of teh used fields.
• Worked wif a team of mobile application developers to create UI wif substantive use of bootstrap.
• Used Cirrus Insight app for integrating Google apps such as Gmail and user Salesforce records.

Environment: Salesforce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, JavaScript, Workflows, Reports, Force.com Eclipse Plug-in, MS SQL Server 2000, Windows 2000 Server.