Technology Analyst Resume AZ - Hire IT People

SUMMARY

Over 8.9 years’ experience of end to end banking solution requirement gathering, analysis, testing and production support for multiple risk based solutions like Finacle, Confidential and OBIEE.
Have a valid Canadian PR and willing to relocate as required.
Excellent analytical and troubleshooting skills.
Expertise on implementation of full software life cycle, enhancement from business perspective, testing, migration and upgrades. Lead role in Production support and supporting multiple portfolios for risk based analysis.
Using Agile methodology for managing enhancement and support for existing application.
Lead role in analysis, workaround, Root cause analysis and permanent resolution of various issues occurring across different portfolios and assuring smooth operations.
Confidential closely with business at client location and defining the project road map and service operations.

TECHNICAL SKILLS

Production Support
IT Implementation
Financial Services
Application Management
Business Consulting
Requirement Gathering
Functional Testing
Team Management
End - User Training

PROFESSIONAL EXPERIENCE

Technology Analyst

Confidential, AZ

Responsibilities:

US regulatory reporting (Reports - 2314, Y11, 2052A) Confidential experience:
Around 5+ years of experience in Confidential .
Worked as part of production support and DevOps teams for Confidential for primary technology as Confidential .
Good noledge of Run rule framework and database concepts.
Excellent analytical and problem solving skills.
Fair understanding of datamodel and its implementation.

Confidential

Technology Analyst

Responsibilities:

Providing Risk analysis reports for US and India regulatory banks by executing batches in Confidential application.
As part of operations support team, Confidential round the clock to assure Infrastructure availability and smoother business operation.
Providing root cause analysis of the issues reported in the reports generated which vary from data issues to code level errors in application.
As part of support team, assuring zero SLA breaches, effective problem management, incidents management and Change management.
Collecting business requirements to enhance support operations, developing, testing, sign-off and implementing the solutions.
Proactively communicating and collaborating with external and internal customers to analyze information needs and functional requirements and delivering the following artifacts as needed: (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs)
Maintaining production environment, providing root cause analysis and implementation of the solution to fix issues like application slowness, incorrect instances of application, connectivity issues etc.
Documenting numerous production support documents like Technical, Functional, requirement, service operations, Run process, Known errors etc.
Acting as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
Multiple ADHOC activities to ensure redundant information across application is archived and new enhancements are done via Automations.
Creating test scripts via UFT tool for automating repetitive process in project.

Informatica

Confidential

Responsibilities:

Developed and customized frontend to address the customer on-boarding and information maintenance services for banking products.
Creating an effective and unified view of the customer across product line and multiple backend systems.
Creating different modules and merging tan together to build a customized application.
Functionally testing the sub-modules as per the designed workflow scenarios
Analyzing existing customer satisfaction functionality requests for providing business-value based recommendations to Product Owners
Facilitating requirement, root cause analysis and other requirements workshops

Technologies Used: JAVA JS XSL\XML PL SQL Eclipse UNIX IT SKILL SET

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Technology Analyst Resume

AZ

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