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Sr. Program Manager (consultant) Resume

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O Fallon, MO

SUMMARY

  • Innovative Sr Manager wif extensive and versatile experience in leading and working wif cross - functional teams.
  • Overcomes complex challenges wifin fast-paced, high-pressure environments using timely foresight, keen judgment, innovative ideas, steadfast dedication, and impeccable integrity. Possesses extensive and versatile experience in pharmaceuticals, benefits management, medical devices, and finance.
  • Has complete command of product lifecycle management, from ideation and proposal development to benefit realization. Establishes and maintains effective working relationships wif stakeholders, sales, financing, customers, and product developers. Directs all aspects of planning, development, training, change management, scheduling, and reporting. Proficient in new employee recruitment, supervision, and quality standard enforcement. Articulates a vision across departments and develops strategies to achieve determined targets. Motivates personnel to set higher goals and achieve greater success.

PROFESSIONAL EXPERIENCE

Confidential, O'Fallon, MO

Sr. Program Manager (Consultant)

Responsibilities:

  • Moderated cross-functional prioritization and planning meetings. Tracked key performance indicators, and budgets
  • Analyzed and standardized prioritization processes and enforced quality policies
  • Oversaw new initiatives kick-off meetings, the proposed plan of action, project Confidential, and managed risks’ mitigations
  • Opened channels of communication to improve the collaboration between stakeholders and development teams
  • Built partnerships wif external vendors and delivered compliance initiatives ahead of schedule

Confidential, St. Louis, MO

Delivery Manager

Responsibilities:

  • Met wif Project Sponsors and defined project scope, Minimal Viable Product (MVP)
  • Focused development efforts on the MVP implementation
  • Led prioritization and cross-domain planning meetings thus accelerating MVP delivery
  • Managed the SAFe Agile transformation of Service Activation teams, and tripled productivity
  • Improved processes, cross-team relationships, and reporting
  • Oversaw a team of 30 developers and testers

Confidential, St. Louis, MO

Sr Program Manager

Responsibilities:

  • Collaborated wif senior leadership and SMEs to establish strategic plans and objectives for programs and projects
  • Analyzed RFP and created a long-term roadmap. Ensured dat targeted customers’ needs are met by the existing functionality
  • Iteratively elaborated initiatives wif Subject Matter Experts and stakeholders
  • Managed concurrent mission-critical projects and mentored scrum masters, technical leads, and testers
  • Personally managed timeline, risks, competing priorities, and significant cross-project dependencies
  • Managed functional and technical requirements for a cloud-based program.
  • Improved hiring methodology, and doubled the development team’s size
  • Developed, revised, and tracked project plans and reported status and risks to cross-functional stakeholders
  • Managed $4 million migration from legacy on-premise-applications to the new cloud-based technology

Confidential, St. Louis, MO

Program Manager (Consultant)

Responsibilities:

  • Managed the launch and production incident resolution for the new ESI-Medco drug pre-approval portal
  • Mainstreamed clinical queries prioritization, execution, and reporting
  • Managed $12 million worth customer migrations from legacy Express Path to the new Foundation 14 portal

Confidential, St. Louis, MO

Technical Program Manager (Consultant)

Responsibilities:

  • Established close cross-functional collaboration and delivered product functionality and sales training on an accelerated schedule
  • Identified functionality gaps and developed product launch collateral
  • Used voice-of-the-customer research to mainstream website purchasing, and to increase sales by $200,000
  • Built business cases for each software feature and tan implemented features in descending profitability order
  • Led and directed high-priority projects, wif considerable resources and high levels of functional integration and interaction wif business executives
  • Leveraged the deployment of non-beta software to unblock $12.5-million deal wif small business clients

Confidential, St. Louis, MO

Sr Product Manager (Consultant)

Responsibilities:

  • Built a sustainable business model for Specialty Medication authorization web portal
  • Developed methodology for evaluation of existing and new business opportunities. Retired unprofitable products and insolvent medication management policies. Distributed new product capabilities via monthly operations team email blast
  • Captured customer specific requirements and transitioned 14 dissatisfied legacy clients from manual drug management (CASI) to new web portal (ExpressPath) and prevented the loss of over $10 million
  • Gathered business intelligence on the correlation between drug approval and drug administration services. Focused business model on $20 billion and growing medical services management
  • Increased revenue by $900,000 per year wif enhanced dose-limited drug policies wif the max reimbursement cap

Confidential, St. Louis, MO

Product Manager

Responsibilities:

  • Based on the business intelligence built value proposition and repositioned robotically-navigated surgery system. Expanded collaboration wif J&J and identifying unique magnetic technology opportunities
  • Managed 23 engineers and software developers. Communicated budgets, timelines, and product scope. Managed conflict and established an inclusive and respectful working environment
  • Identified both functionality and market segmentation obstacles for product adoption. Organized focus groups and evaluated new UI prototypes
  • Enhanced product wif features dat resolved adoption shortcomings. Led all aspects of product management, from idea elicitation to project prioritization and product launch
  • Provided voice-of-the-customer inspired marketing specifications to the R&D team. Led a cross-functional team in customers’ ideas evaluation, prioritization, design, and implementation. Implemented unique product functionality to highlight synergies between J&J 3D mapping and Confidential robotic navigation
  • Developed product positioning, and defined marketing messages and collateral. Initiated sales and physician education programs
  • Re-energized both sales force and new customers wif unique Confidential clinical capabilities. Doubled disposables’ sales by re-engaging legacy customers who had stopped using robotic navigation
  • Shifted sales focus from low-volume university hospitals and early adopters to high-volume private hospitals. Hence expanded both market penetration and engaged new surgeons in product idea gathering

Confidential, Saint Paul, MN

Product Manager

Responsibilities:

  • Engaged a broader range of surgeons in pre-clinical studies and new product ideation. Led both catheters and software products in the pre-clinical FDA approval studies. Focused product development on features most frequently requested by Cardiac surgeons - improving therapy delivery, safety, and product adoption
  • Sped up product development by engaging both R&D and clinical support teams in features’ design and prototypes evaluation
  • Accelerated both product funding, physician engagement, and product development by implementing the agile development methodology
  • Championed unique customer-inspired lesion assessment product line dat transformed NavX from a diagnostic tool into a therapy driving system. Repositioned NavX as a market leader in therapy assessment and re-engaged alienated Key Opinion Leaders. Developed launch collateral and led clinical engineers and physicians’ training
  • Used the first-to-market lesion assessment software and KOL endorsement to migrate clients from legacy to the new product platform. Client migration resulted in $1 million per year in recurring revenue

Confidential, San Jose, CA

Product Manager

Responsibilities:

  • Trained and converted Key Opinion Leaders (KOL) to the new ablation catheter. Enrolled physicians and KOL in post-market catheter safety evaluation trials.
  • Repositioned products based on US physicians’ feedback and increased sales by 300% or $5 million. TEMPThanks to the improved positioning and KOL’s support, Asia Pacific’s catheter launch produced four times deeper market penetration compared to the US.
  • Championed product commercialization activities across multiple internal and external groups such as engineering, packaging and labeling, regulatory, clinical, quality, and sales.
  • Aggressively bundled and competitively priced both catheter and capital equipment in international markets. Presented products in both US and International trade shows

Confidentia

Account Manager

Responsibilities:

  • Built a strong relationship between BrainLab and UCLA and expanded both business and research collaboration wif other South Californian cancer centers
  • Established relationships between BrainLab and strategic leadership of Kaiser Permanente dat resulted in a 4-system, $6 million in sales.

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