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Business Analyst Resume

4.00 Rating

New York City, NY


  • An IT professional with over 5 years of experience in the areas of Business Analysis/Quality Analysis, JAD sessions, stakeholder interviews, Business Process Management, risk analysis/management, data analysis, UAT, and Project management.
  • Strong knowledge and experience in the following domains: Wealth Management, CRM (client relationship management), Retail Services, Healthcare, Finance and Program Development.
  • Knowledge on claims process and adjudication in the Medicare Part A, B, C and D, Medicaid, Managed care, Private and TPA Insurance Sectors.
  • Strong Healthcare Domain knowledge in EDI, HIPAA and CMS Compliances/Regulations.
  • Hands - On experience with all stages of SDLC's ranging from traditional (e.g., Waterfall) to Agile PLM (Product Lifecycle Management) and Rational Unified process (RUP).
  • Hands on experience in Agile development, updating Epics, User Stories and project documentation.
  • Experience working with enterprise tools to organize requirements, test cases, and provide traceability cases (MS Visual Studio/TFS).
  • Extensive experience in creating Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), Systems Requirements Specifications (SRSs), Use Case Specification Documents, articulating Process Maps, analyzing Gaps, data manipulation, data analysis and documentation of data requirements & data mapping among upstream & downstream partner applications.
  • Experience in developing Activity Diagrams, Sequence Diagrams, UML and Use Case Diagrams with GUI components, along with the screen designs using MS Visio.
  • Experience in tracking, documenting, capturing, managing and communicating the requirements using Requirement Traceability Matrix (RTM).
  • Background includes Agile Scrum software development process-maintaining prioritized Product Backlog, developing well-formed User Stories, conducting Grooming Sessions, Release Planning meetings, Sprint Planning meetings, Daily Scrum Meetings, Sprint Demo and Retrospect meetings.
  • Worked closely with project managers, Subject Matter Experts (SMEs), and staff to understand the requirements and specifications for new applications along with re-engineering the existing applications.
  • Facilitated governance and compliance meetings to improve Quality Assurance processes.
  • Knowledge of ITSM/ ITIL tools, Business Process Management Notation (BPMN) and Quality Assurance (QA) Methodology relative to Software Development Life Cycle (SDLC).
  • Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
  • Strong understanding of agile tools such as Rally, TFS, ATDD, TDD and BDD.
  • Familiar with the use of UML in designing XML schemas.
  • Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis and Risk Analysis.
  • Conducted UAT while writing test plans and test cases using JIRA 6.0.
  • Conducted GAP Analysis after analyzing AS-IS business process and TO-BE business process


Confidential, New York City, NY

Business Analyst


  • Gathered requirements from stakeholders for provider management and member management.
  • Coordinated JAD sessions for Requirement Validation with Dept. of Cleveland clinic to gather requirements for the new MMIS.
  • Identified and validatedbusinessrules and data elements.
  • Created 837(P, I, D) claims, and maintained data mapping documents about HIPAA transactions primarily 837(P, I, D), 835, 270/271, 276/277 and 278.
  • Modeled the 'as-is' process flow and the 'to-be' process flow and analyzed the gap and developed the action steps to fill the gaps.
  • Worked within project team to identify and interpret state Medicaid policies as applicable to customer defined algorithm research as well as assist with internal development of new healthcare analytics.
  • Extensive knowledge of Patient Protection and Affordable Care Act (PPACA).
  • Extensive knowledge of Medicaid Information Technology Architecture (MITA).
  • Analyzed Impact analysis when there is any change in the requirements and updated theBusiness Requirements Document (BRD) and Systems Requirements Specification (SRS).
  • Facilitated meetings with the technical team and client team to analyze the current process and gather requirements for the proposed process.
  • Analyzed Audit and Change Files of 834, 835, 820, 837 PDI, 270 & 271HIPAAEDITransactions using MS Word, MS Excel, MS Access and Facets PROD & PPMO
  • Created functional requirement specification documents such as UML diagram, use case diagram, scenarios, activity diagrams and mapping.
  • Have utilized Requisite Pro to import word and excel documents in different extension formats.
  • Have utilized Clear Quest to repair and detect errors in a program.
  • Developed the User Interface (UI) prototypes to capture and validate requirements and spike solutions to the current problem.
  • Participated in developing test plan, test scripts, and test scenarios and designed user documentation.
  • Examine the system design deliverables & validating it against the SLA.
  • Maintained and tracked the project plans using MS Project.

Environment: MS Office, Windows, .NET, Agile, MS Visio, MS SharePoint, TFS, MS Project, MS Access 2007, Web Services, MS Visio, SQL, Oracle, SOA, HTML.

Confidential, New York, NY

Business Analyst


  • Gathered User and Business requirements through interviews, brainstorming sessions and document analysis.
  • Reviewed and gathered requirements from the Subject Matter Experts (SMEs) and Stakeholders using various elicitation techniques and produced Scope Management Documents, Business Requirements Document (BRD), Functional Requirement Document (FRD).
  • Performed in-depth GAP Analysis on the requirements, identified the gaps using outcome analysis and proxy benchmarking, and documented the GAP Analysis report.
  • Created various documents such as Use Cases, Prototypes for effective plans.
  • Followed the Agile and worked as a team to analyze and design the workflow.
  • Worked to support cross-functional SKUs through varying online filtering and sorting options.
  • Managed changes in requirements using a Change Control process.
  • Documented and analyzed defects using Silk Central.
  • Experienced in creating and refining user interface documents, excellent in creating wireframes.
  • Analyzed system requirements and developed Test Plan and Test Cases for testing the functionality.
  • Wrote Test Cases and performed User Acceptance Testing, documented the defects in detail using the Defect Tracking Tools.
  • Participated in walkthroughs and team meetings to discuss the issues arising in testing.
  • Maintained proper communication with the developers ensuring that the modifications and requirements were addressed and also monitored these revisions.

Environment: Agile, MS Office, SharePoint, SQL, Silk Central, MS Excel, MS Access, Java

Confidential, Iselin, NJ

Business Analyst


  • Conduct business requirement meeting sessions with SMEs and Stakeholders. Create BRD for reviews and sign-off from all the designated persons.
  • Experiences with the procedure of banking & regulatory Compliances -Anti money laundering (AML), Customer Identification Program (KYC/CIP), CCAR regulatory reporting, DOD-Frank Act
  • Provided trade support to the fixed Income trading desks for various products including Interest Rate Swaps, Credit Default Swaps, Treasury Trades and other money market products and OTC derivatives
  • Created use case scenarios and documented workflow and business process using MS Visio.
  • Performed data analysis and reporting by using business intelligence tool Tableau
  • Reviewed Design Documents, requirement analysis specifications with Project lead, Business Owners and the Technical Lead. The module included Online Bill payments, Transfers, Online bank Statements & Check Images & Wireless Alert
  • Work in pilot AGILE project to transition from waterfall to Agile.
  • Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns.
  • Excellent understanding of Basel III and SOX Financial regulatory Compliances.
  • Interacted with SMEs in Fixed Income, Bonds and Bonds trading cycle, Bond Pricing and Asset management.
  • Defined Functional Test Cases documented and executed manually using quality center.
  • Responsible for data Manipulation and Data Validation using SQL queries in a MS SQL server.
  • Written test cases, test scenarios, and prepared test data to conduct automated testing in QTP and analyzed the test results.
  • Performed functional testing with the development team as well as User Acceptance testing, and Regression testing of application using Quality Center and JIRA for prioritizing defects and assigned it to the developer to fix bugs.
  • Involved in the project management activities of a business object-based consumer web application including employee’s portals, payroll, tax withholding andfinance.
  • Assisted the account management people on reviewing the account of the customers.

Environment: Agile/Scrum, MS Office Suite, MS Visio, MS Access, SQL, Quality Center, JIRA, Java Script, Project Management, QTP

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