SUMMARY

• Technical Business Analyst with over 8 years strong interpersonal and communication skills & extensive consulting background in various Fortune 500 Companies.
• Started my career as a Software Developer and grown into Technical Business Analyst (TBA) role.
• I am passionate about my TBA role because in this role I am able to
• Work with exciting technology stack and interesting people.
• Be the bridge connecting all the stakeholders of the project/product.
• Helped me to learn how to solve conflicts among stakeholders with my absolute involvement and relentless focus on the solution.
• Have the opportunity to work with great leaders. Cultivate my own leadership qualities and take leadership role in bridging Business and IT
• Principal conduit between the client, SME, customer community and the software development team
• Collaborate with developer, user and user interface designer communities
• Co - ordinate between IT and Business teams and ensure requirements and its system implications are communicated and understood by both teams
• Experience working in SDLC Waterfall and Agile Scrum Methodologies
• Extensive experience in Agile Scrum software development process. Maintaining prioritized Product Backlog, Developing well-formed User Stories, conducting Grooming Sessions, Release Planning meetings, Sprint Planning meetings, Daily Scrum Meetings, Sprint Demo and Retrospect meetings.
• Intensively involved in ALL stages of project/product life cycle. From Concept definition phase to Production deployment phase (and Post production support phase /Continuous product improvement)
• Strong experience in Creating API specification documents, Web Services specification documents, High Level Design Documents, Use Case Documents, Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams, Database Specification documents, E&R Diagrams, System Context Diagrams, UI/Page Specification Documents, Wire Frames and documenting complex business rules.
• Work with SQA in writing and reviewing Test Strategy document, Test Plan document and Test Scripts.

TECHNICAL SKILLS

Project Management Tools: MS Project, Waterfall, Agile techs.

Programming: Java, J2EE, Web Services - REST, JSON, HTML, CSS, XML, JavaScript, VB Script, UML, OOA, OOD, OOP, MySQL

Web Development Tools: Visual Studio / 2010, Dream Weaver 8.0

Defect Tracking Tools: Quality Center 10.0, JIRA 6.0

Operating Systems: Windows XP, NT, 2003 Server

Other Skills: IBM Rational Requisite Pro, MS Access, MS Visio, MS office, MS word, MS excel

PROFESSIONAL EXPERIENCE

Lead Technical Business Analyst

Confidential, Kansas City, MO

Responsibilities:

• Consultant in DeviceWorks Development Operations with experience in Release Management for more than ten device integration solutions.
• Manage, configure and support accounting/revenue cycle systems for 200+ clients.
• Analyzing and improving current systems is a key focus, given my actions directly impact billions of dollars every year.
• I communicate with a wide variety of users: on-site technical support, Billers and executive boards of hospitals.
• Due to the differences in knowledge base, communication is essential in reaching an understanding of what is currently happening, and where we can head in the future, with the system and workflow our clients utilize.
• Developed requirements specifications documentation (FRD, SRS) for software applications designed to streamline day-to-day operations, increase efficiency, and decrease response time.
• Designed applications building upon existing CRMS to provide real-time analytical and reporting capabilities.
• Identified process improvements, created and maintained work instructions, standard operating procedures, flow charts, and checklists for development teams.
• Managed root cause analysis meetings and formal client communications.
• Develop Product Roadmap, Develop Product Backlog, Groom User Stories.
• Sprint Planning and Release Planning
• Creating High Level Design documents
• Creating API specification documents
• Creating Web Services specification documents
• Process Improvement activities
• Creating System Test cases and Perform System Testing
• Reviewing business and test scenarios
• Creating Requirements Traceability Matrix (RTM)
• Creating User Acceptance Testing (UAT) Document

Functional Analyst/Scrum Master

Confidential, Northbrook, IL

Responsibilities:

• Analyzed the User Requirement Document (URD), Software Specification Documents
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC)
• Reviewed project requirements to ensure requirements are testable.
• Provides estimates on the amount of time needed to complete testing related tasks within a sprint.
• Participated in creating Test Plan, Test Cases and Test Specification Document for the application under test (AUT) in Test Manager
• Develop and execute functional test scenarios and test utilizing user stories contained within Agile Sprints.
• Conducted GUI, Functionality, Integration and Regression.
• Develop and execute functional test scenarios and test utilizing user stories contained within Agile Sprints
• Reported defects to the development team and tracked defects in JIRA.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress.

Business Analyst

Confidential, Schaumburg, IL

Responsibilities:

• Created and prepared project plans with focus on task level tracking.
• Performed and conducted cost, benefit, utilization and value analyses to establish guidelines for assigned projects.
• Gathered and prioritized product and client requirements.
• Coordinated with other product domain for projects with multiple stake holders.
• Provided support for issues and questions regarding system behavior.
• Provided effective assistance in creating use cases, test data and system turnover validations.
• Lead testing and QA efforts to ensure developed software applications satisfied business requirements
• Conducted analysis of KPI’s and revenue figures - re-designed data handling in Excel to largely eliminate manual labor and automate presentation and analysis
• Provided assistance in Quality Assurance processes and system management.

Business Analyst

Confidential - Edison, NJ

Responsibilities:

• Worked closely with IT personnel and business partner to automate and maximize opportunities to improve products services
• Reviewed, analyzed and created detail documentation of As - Is business system and user needs including workflow as part of Business Process Modeling of HMS
• Directed day-to-day analytical operations which included building relationships with the client/business users, gathering business requirements, and creating technical documentation
• Ensured accuracy and consistent understanding across client, designers and testers by performing data validation of source information by capturing details with precision
• Used UML models, use cases to capture and communicate business needs of hospital management system whose integral part being medical claims processing
• Documented and elicited business requirements from subject matter experts by writing user stories resulting in a clearer, more detailed and more complete understanding of project deliverables
• Created functional specification document (FSD) as needed and requirement traceability matrix to track the requirements and link to the test cases
• Coordinated and provided updates to the project team and communicated effectively with upper management which also included creating Risk Register for the software system.

Systems Analyst

Confidential

Responsibilities:

• Maintenance of Renewals Module of Prime Project for Client named UHG.
• Developer for the module of Prime-CPS (UHG), which involves the coding, and version testing. Solved end user problems in a production support capacity.
• Conducted JAD Sessions with the subject matter experts, stakeholders and other management, and teams in the finalization of the User Requirement Documentation.
• Coordinated the projects by keeping good watch on the time line & tight budget while creating different reports for the upper management.
• Participated in status meeting and requirement walkthroughs.
• Participated in System Test reviews, development design reviews & usability studies.

Programmer Analyst/Software Developer

Confidential

Responsibilities:

• Java, J2EE Web Services - REST Software development for FARMER’S GROUP OF INSURANCE (USA).
• The project used Service Oriented Architecture (SOA) and JSON objects being used for Web Services for request-reply structure.
• Participated in software testing and code inspections.
• Worked as an analyst on the team responsible for maintaining Subsidy details for Producers through fully Automatic System working for all 7 companies under FARMER’S.
• Understand the Business Requirements from the existing code base and use case documents provided by the client.
• Understand Insurance regulations for the government.
• Involved in Code development, writing Unit test cases for features that were added.
• The activities involved development, end to end testing and providing support to client.
• Code business logic using the J2EE coding standards with MySQL as the backend database.
• Testing - Unit Testing and Integration Testing.
• Solving the Bugs reported by the QA team as well those found while feature stabilization phase