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Lead Salesforce Developer, Salesforce Analyst Resume

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Phoenix, AZ

SUMMARY

  • 8+ Years of experience in design and development of various enterprise web and cloud applications - 5 Years in design and development of Salesforce Cloud Solutions using Apex, Visual Force and 3 years in Application software development using Java Technologies.
  • Expert level skills in interacting with Business users & Product Owners to analyze and understand the Business Process requirements.
  • Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, deployment and maintenance of web-based and portals based object oriented enterprise applications.
  • Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual force, Force.com IDE, SOQL, SOSL.
  • Experience in configuring and implementing of Salesforce.com.
  • Experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual force Pages, Snapshots, Dashboards.
  • Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services/XML.
  • Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visualforce (Page, Component & Controllers) and S-Control.
  • Strong Knowledge in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
  • Experience designing and implementing new Salesforceobjects, workflow rules, custom layouts, and other standard Salesforce customizations.
  • Experience in developing SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Experience in application development using Java, J2EE, Hibernate, JDBC, Struts, Spring, JSP, Servlets, XML, RMI, SOAP, Web Logic, and Web Sphere.
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto Complete widget, SOAP, REST, BULK and METADATA API.
  • Expert level skills on Big Data Technologies like Hadoop, Map Reduce, Hive, Pig.
  • Experience in Developing Pig scripts and writing Hive Queries.
  • Good Knowledge on Data visualization tools like Tableau.
  • Ability to work under pressure and deliver stiff targets with time management, excellent analytical and problem solving skills.
  • Ability to quickly adjust priorities, extensive creativity, and the ability to take on projects with limited specification and an effective team player.
  • Experienced in analyzing business requirements, Entity-Relationship diagram and implementing them toSales forcecustom objects, Junction objects, master-detail relationships and lookup relationships.
  • Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
  • Good understanding ofSalesforce.com Governor Limits with an ability to optimize code to respect those limits.
  • Experience working on leads, case management, web-to- lead, Web-to case, Email-to-case.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization also created various profiles, roles, and configured the permissions based on the organizational hierarchy.
  • Proficient in Data Migration from Traditional Applications toSales forceusing Import Wizard and Data Loader Utility.
  • Experience in working withSalesforce.com sandbox, Integration and production environments.
  • Good hands-on working experience with using all kinds of SQL Server Constraints (Primary Keys, Foreign Keys, Defaults, Checks, and Unique) and Writing Transact SQL (T-SQL) Queries.
  • Worked with Different Databases likeOracle8i/9i/10g, SQL Server 2005/2008.

TECHNICAL SKILLS

Sales force Technologies: Apex Language, Apex Trigger, Apex Scheduler, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App Exchange Package & Custom Application and Sandbox data loading

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Web Technologies: J2EE, JSP, JDBC, RMI, Applet, Java Script, XML, XML Schema, HTML, Shell Scripts and Web service

Database: Oracle 11g/10g/9i, MySQL, DB2

Operating Systems: Windows XP/Vista/7, Linux

PROFESSIONAL EXPERIENCE

Confidential, Phoenix AZ

Lead Salesforce Developer, Salesforce Analyst

Tools: & Technologies: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script & J-query, Eclipse IDE Plug-in, Windows.

Responsibilities:

  • Involved in identifying, planning and implementing newSalesforce.com features and functions to meet business requirements.
  • Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
  • Developed batch interfaces and processes to integrate Salesforce.com with external systems.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
  • Created workflow rules and defined related tasks,
  • Time-triggered tasks, email alerts, field updates to implement business logic.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Involved in developingtest cases for custom apex code.
  • Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force, Force.com IDE.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.
  • Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Involved in Data load operations using Force.com Apex Data Loader.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Performed customizations by creating the Custom profiles, Fields, Dependent pick-lists, Page Layouts, Record Types, Objects, Tabs, and custom Apps. Customized Tabs for different business user groups and business centers.
  • Created Workflow Rules, Approval Process, Validation Rules, Tasks, Email Alerts, Field updates and Outbound messages to manage the Workflow and Approvals.
  • Implemented Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, Events and Audit Trials and implemented Field Level Security for sensitive data holder fields.
  • Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
  • Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits.
  • Used SOQL&SOSL for data manipulation needs of the application using platform database objects.
  • Integrated Salesforce.com with an external application using SOAP/REST based web services.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
  • Implemented and Consumed Knowledge Base Dashboards & Reports AppExchange for providing Reports and Dashboards that monitors the Knowledge Base.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Customized company profile and communication Templates of the organization as per the organization requirements.

Confidential, SFO California

Sr. SalesForce Developer, Smoke Tester, and Cloud Business Analyst

Tools: & Technologies: Saleforce.com platform, Force.com, Service cloud, Apex Class, Apex Triggers, Visual force, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, CSS, Email Services, HTML, Java Script, Java, Web Services, WSDL, Eclipse IDE Plug-in, Windows.

Responsibilities:

  • Meeting Product Owners to gather requirements and implement using Agile methodology.
  • Map functional requirements to Salesforce.com features and functionality
  • Perform scope and feasibility analysis of all areas considered for Salesforce implementation.
  • Perform SFDC administration and development activities which include managing roles, profiles, queues, assignment rules, validation rules, workflows, triggers, classes etc.,
  • Work on defects and enhancements through analysis, design and development using Force.com IDE.
  • Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions.
  • Lead architectural and design discussions with customers to ensure technical success throughout the engagement
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer’s issues.
  • Architect complex technical Cloud CRM solutions and integrate multiple technologies with Salesforce.com/Force.com
  • Serve as Technical Lead to project teams and Trusted Technical Advisor to clients
  • Manage and mentor technical project team members
  • Provide technical specs to developers and manage off-shore resources
  • Disseminate best practices on solution positioning and delivery
  • Mentor junior team members in Salesforce.com technology, Force.com, Integration Technologies, and Salesforce.com best practices
  • Fixings bugs in Web Applications, implementing requested enhancement and supporting in all development release for the project from offshore.

Confidential, New York, NY

SalesForce Developer

Tools: & Technologies: SalesForce CRM, Apex Data Loader, SOAP and REST API Web Services, RTC, Serena, Eclipse, Java

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
  • Developed Apex classes and Apex Triggers for various functional needs in the application.
  • Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Developed workflow rules for various tasks and Email alerts as per the requirement.
  • Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
  • Developed Approval process for the application by implementing custom formulas in different stages of approval.
  • Implemented Case Management Automation to track and solve Customer’s Issues. Implemented Email-to-Case, Web-to-Case to enter generated Cases to Case Object.
  • Developed Visualforce Pages to customize the view and functionality of the page that were required by the Organization.
  • Provided the training to the internal business users to use the application and develop their own custom report.

Confidential

Java Developer

Tools: & Technologies: JAVA 5.0, Java EE 5, JSP 2.0, Spring 2.5 Eclipse, WebLogic 10.3, Spring 3.0, Hibernate 3.0, Struts 1.2.9, XML, JavaScript, Windows 7, Oracle 11g, JUnit, SVN, Maven3.0 and Log4J.

Responsibilities:

  • Involved in the analysis, design, development and testing phases of Software Development Lifecycle (SDLC).
  • Developed the application front end using Struts Framework, developed action classes, form beans and Java Server Pages.
  • Developed a web-based reporting for credit monitoring system with HTML, JSTL, custom tags and Tiles using Struts framework.
  • Developed and implemented using design patterns like MVC, Singleton, DAO, Front Controller, and Factory.
  • Used Spring Framework to develop the business tier and integrated with OR mapping tool Hibernate.
  • Used Hibernate to store the persistence data into the Oracle11g database.
  • Tested the application functionality with JUnit Test Cases.
  • Developed logging module-using Log4J to create log files to debug as well as trace application.
  • Used SVN for version control and Maven as a build tool.
  • Deployed the applications on WebLogic Application server.

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