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Lead Salesforce Developer/admin Resume

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San Francisco, CA

SUMMARY

  • 9+ years of IT experience with 5 years’ experience in the Salesforce.com CRM Platform and 4 years of experience with Java technologies. Involved in various development of applications using Salesforce.com CRM, Force.com platform as an Administrator and Developer.
  • Experience in developing client specific solutions in SFDC related technologies such as Apex (Classes, Controllers & Triggers), Batch Apex & Apex Web Service, Visual Force (Page, Component & Controllers), Apex triggers.
  • In depth knowledge on CRM business processes like Campaign Management, Lead Management, Account Management, Opportunity Management, Support Process and Forecasting.
  • Good Experience in designing of custom objects, custom fields, Role Based Page layouts, Workflow Alerts&Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards and Email generation as per application requirements.
  • Worked on various standard modules of salesforce.com such as service cloud, Force.com IDE, Marketing Cloud, Community cloud, Sales Cloud, Service Cloud.
  • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Community cloud & App - exchange applications.
  • Experienced In Salesforce.com Administrative activities - Creating Users, Roles, Profiles, Record Types, Page Layouts, Search layouts, Validation rules, Communication Templates, Workflow rules, Approval process, Process Builders, Visual flows, Reports, Dashboards, Single Sign-on (SSO) and Security Controls to ensure that protected data is available only to the authorized users.
  • Good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
  • Migration of all the Customizations including Custom Configurations, packages, and other objects from Sandbox to Production environment
  • Experience in deploying the applications using Change Sets and Ant, Force.Com Migration Tool.
  • Experience in working on various aspects of CRM techniques like Campaign management, Order management, Account management, Case management and Forecasting.
  • Experienced on force.com platform using apex classes and triggers, web service integration using SOAP, REST, force.com IDE, and validation rules.
  • Knowledge of relational databases, data modeling, and ETL tools
  • Experience in working with Sales force developer toolkit (Apex, visual force, force.com IDE, SOQL and Webservices / Metadata API).
  • Designing and Implementing Security and Sharing model of the Salesforce org by developing and configuring Profiles, Field Level Security, Organization Wide Defaults, Roles, Sharing Rules Manual Sharing andPermission Sets.
  • Experience with Tools like Data Loader, Eclipse, SoapUI, APEX Explorer, Ant Scripts, AJAX tool kit
  • Developed custom Reports and Dashboards, for management using Tabular, Summary, Matrix and Joined reports.
  • Having worked on salesforce.com Sandbox and Production environments which include creatingandrefreshing sandbox from time to time and deployment in between sandbox and production by using Eclipse,Force.com Migration Tool and Change set.
  • Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.
  • Involved in Automated business process by using Workflow Rules and Approval Process for automatedalerts, field updates, and Email generation according to application requirement.
  • Assigning Roles/ Profiles to ensure optimal data access and security.
  • Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers and views in Oracle SQL, PL/SQL.
  • Strong implementation and rollout experience with salesforce.com CRM, Sales cloud, Service Cloud, Marketing cloud, Collaboration cloud, Communities, Sites and Force.com platform.
  • Having good experience on customizing applications using ECLIPSE IDE with force.com plug-in andforce.com IDE.
  • Expertise in design and development of use cases and class diagrams using UML/Rational Rose andMicrosoft Visio.
  • Responsible for Direct Interaction and Communication with the clients, requirement gathering, analysis, workdelegation, development and deployment of the software projects.
  • Experience in all phases of SDLC like including requirements gathering, analysis, designing, coding, testing, integration, documentation and extensive experience in Agile and Waterfall Methodologies.
  • Capable of rapidly learning new technologies and successfully applying them to projects and operations.
  • Efficient team member with excellent work/time management skills, excellent leadership, analytical, communication and interpersonal skills and ability to work under strict deadlines.
  • Willing to relocate: Anywhere.

TECHNICAL SKILLS

Salesforce Technologies: Saleforce.com platform, Apex Language, Apex Trigger, Apex Class & Apex, Visual Force,SOSL, SOQL,Email Services, Formula, Validation rules, Controllers, Controller Extensions, Users, Packages, Data Loader, Import Wizards, Workflow Rules& Approvals Process,Communication Templates, web services.

Custom Integration and Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Sandbox Data Loading, MS Visio, Confidential ALM, QC, JIRA,GIT HUB.

Force.com Tools: Force.com Explorer, Eclipse IDE plug-in, Apex Data Loader,ETL Data Extraction, Workbench, Force.com Apex Explorer, Apttus, Force.com Migration Tool, Force.com Excel Connector and Force.com Eclipse IDE Plug-in.

Scripting Languages: HTML5, CSS3, JavaScript, Bootstrap, JQuery, JSON, AJAX, XML, DHTML, PHP,XHTML, Angular JS.

Server Programming: C,C++, Java,J2EE, XML, XSLT, JSP, Servlets, AWT, Java Swing, JavaBeans, JMS, JNDI,Java Server Faces (JSF), Hibernate, mybatis, Event Driven Architecture, Spring, COM, JDBC 3.0, SQL, WSAD, Web Methods,Java,J2EE

Database: MS SQL, Server, SQL, Oracle,PL/SQL, MongoDB.

IDE and Tools: Notepad++, Eclipse IDE

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Lead Salesforce Developer/Admin

Responsibilities:

  • Interacted with different lines of business users for gathering requirements and prepared Technical Design Document for the business use cases.
  • Worked as Salesforce.com Analyst/Developer and Administrator in the organization.
  • Involved in Salesforce point and click configuration activities like creating custom fields, formula, roll-up summary fields, dependent pick lists, page payouts, record types, validation rules.
  • Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
  • Created Server APEX Controller for Salesforce Lightning Experience and Added Lightning Component to LightingPages.
  • Worked on Visual Force Components, Visual Force Pages in Salesforce using Lighting Design System.
  • Experienced in New UI Interface, which is lightning Experience in Salesforce.
  • Experience implementing and administering Salesforce Communities including designing the community, configuring functionality, and managing users.
  • Extend or build new apps with the Lightning app builder and lightning components
  • Used SOQL/SOSL with consideration to Governor Limits for manipulation needs of the application using platform database objects from Salesforce.com objects.
  • Designed, and developed Apex Classes and Apex Triggers for functional needs in the application.
  • Implemented best practices and coding standards in developing Apex Controllers (Custom, Extension) and Apex triggers.
  • Implemented Visual workflows. Communities, Force.com sites.
  • Created Apex methods for the lightning controller and helper methods to perform DML operations
  • Created a complete Account Search Functionality using Lightning Components, Controllers, Helper Methods, CSS, Bootstrap and JavaScript.
  • Responsible for troubleshooting technical and non-technical issues, business analysis, User Acceptance Testing, end user system documentation and end user training.
  • Developed rich UI visual force pages using HTML5, CSS, JavaScript and jQuery.
  • Implemented jQuery framework in different visual force pages for front-end validations and hiding various sections based on user selection.
  • Written apex test classes for code coverage of all apex controllers, triggers and web services.
  • Implemented best practices in the application for Triggers and web services and have code follow salesforce governor limits.
  • Created and configured custom report types, custom Reports - Tabular, Summary, Matrix, and Joined using salesforce Report Builder based on the business requirements from the business users.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Performed data migration activities using Data Loader to insert, update and export of data fromSalesforce.com objects.
  • Worked with variousSalesforce.com objects like by Text-Enhance">Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business needs.
  • Maintained sandbox environments and deployed components across different sandbox to production instances using Change Sets and Force.com migration tool.
  • Assisted end users with administrative tasks - creating Users, changing permissions on Profiles,creating Permission Sets, Groups and creating Reports, Dashboards.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Lightning, Email Services, Sales cloud, Communities, Data Migration, Security Controls, Sandbox data loading, Data Loader, SQL, Oracle SF Explorer and Eclipse IDE Plug-in, Agile methodology.

Confidential, Middlebury, Connecticut

Sr. Salesforce Developer/Analyst

Responsibilities:

  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
  • Configured Salesforce Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
  • Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
  • Worked on various salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Developed various Apex classes, Controller classes and apex triggers for various functional needs in the Application.
  • Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
  • Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records. Worked on different things like Components, Custom Settings, Sites and Static Resources, Debug logs and System Log.
  • Developed and implemented both the time dependent and time independent workflows as per the requirement.
  • Developed Territory Management and SSO
  • Performed data analyst roles and used tools: Apex Data Loader, Informatica, Demand Tools, Import Wizard, Workbench and Excel for data analysis, transforming, importing and exporting.
  • Developed and deployed Workflows and approval process wherever necessary. Created profiles, roles and implemented object level, field level and record level security.
  • Experience in working both Sales cloud and Service cloud.
  • Experience in developing Salesforce.com work-flow business rules by using workflows, process builders and visual flows.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Developed and configured various custom reports and report folders for different user profiles.
  • Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application.
  • Developed Test classes and maintained minimum of 90% code coverage
  • Created multiple visual force pages for various requirement needs. Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Worked on customization of different standard objects like Leads, Web to Lead, Accounts, Contacts, Opportunities, Products, Price book, Campaigns.
  • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
  • Used Salesforce Automation Process (SAP), Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Environment: Salesforce Platform, Visualforce Pages, Apex language, Salesforce communities, Salesforce1, Force.com IDE, Web services API, SOAP/REST, Data Loader, HTML, JavaScript, jQuery, HTML

Confidential

Sr. Salesforce Developer/Admin

Responsibilities:

  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects, tabs, Components and Custom links.
  • Experience with web/database application development technologies like SQL, JavaScript, AJAX, JSON, HTML5 and CSS.
  • Experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.
  • Experience with Salesforce.com Web Services APIs - Force.com SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API
  • Worked on customization of different standard objects like Leads, Accounts, Contacts, Opportunities, Products, Price book, Campaigns.
  • Designed, developed, deployed page layouts, components, custom objects, custom tabs, apex classes, visual force pages to reach the needs of organization.
  • Defined various relationships with objects using Lookup and Master-detail and many-to-many using junction objects.
  • Involved in Assignments Rules, Escalation rules and Auto-Response Rules Configuration and Customization in Case Management.
  • Involved in Implementing
  • Experience with Salesforce Community Cloud / Salesforce Chatter
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Worked with Single sign-on (SSO) to enable the user to login to various applications simultaneously.
  • Created email templates in HTML and inbound emails using Visual force for the clients and customers.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using Force.com IDE.
  • Developed apex web service SOAP and REST classes for external application to consume data from salesforce.
  • Experience with Salesforce third party add on application/functionality integration
  • Worked on integrations of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex classes.
  • Deployed code across various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.
  • Involved in Creating Profiles, Roles, User, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Approval Process, Reports and Dashboards.
  • Developed rich UI visual force pages using HTML5, CSS, JavaScript and jQuery.
  • Responsible for all the Data Migrations using Data Loader for all projects in CSV files.
  • Written SOQL, SOSL queries in apex triggers and controllers and followed salesforce best practices for querying large data sets and to have results within the governor limits.
  • Having worked on salesforce.com sandbox and production environments for development and testing and then to production environments.
  • Developed customized Reports, Dashboards for business users and managers, developed custom report using visual force pages.
  • Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).

Environment: Saleforce.com CRM, Apex classes, Apex triggers, Visual force pages, Sales Cloud, Custom/Extension Controllers, Apex Batch class, Schedule class, SOSL, SOQL, Salesforce1 mobile, App Exchange, Communities, Workflows Approvals, Reports, Dashboard, Custom Objects, Custom Tabs, Email Services, Data Loader, Oracle, Web Services (SOAP, REST), WSDL, Sandbox, Ant, JavaScript, jQuery, HTML5, CSS, Force.com Explorer.

Confidential

JAVA Developer

Responsibilities:

  • Designed and implemented the User Interface using HTML, CSS, JavaScript, JQuery and SQL Server.
  • Developed Interfaces using JSP based on the Users, Roles and Permissions. Screen options were displayed on User permissions.
  • This was coded using Custom Tags in JSP using Tag Libraries.
  • Created Web services using Advanced J2EE technologies to communicate with external systems.
  • Designed and developed database in Oracle.
  • Worked in all the modules of the application, which involved front-end presentation logic developed using JavaScript.
  • Focused on Test Driven Development thereby creating detailed JUnit tests for every single piece of functionality before actually writing the functionality.

Environment: JSP, Servlets, Struts, Hibernate, HTML, CSS, JavaScript, JQuery, AJAX, JSON, REST, JUnit, XML, SASS, DOM, SQL Server, Weblogic 10.3.1(Oracle App server), Apache Axis 2.x, WebServices, Eclipse, Agile.

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