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Operations Manager Resume

3.00/5 (Submit Your Rating)

NY

SUMMARY

  • More than Fifteen years of experience with Oracle development tools and eBusiness Suite products as a Developer, Production Support Specialist, Financial/SCM Functional and Technical Consultant and team lead.
  • More than 10 years of experience as Business Process and Business Analyst and Business process reengineering in different industries (Telecommunication, Government agencies, Software, retail, bank, financial).
  • Strengths include great capacity for personal interaction in day - to-day business activities, team player, easy to acquire new knowledge, good decision maker, leadership skills, and strong work related focus.

PROFESSIONAL EXPERIENCE

Confidential, NY

Operations Manager

Responsibilities:

  • Provide new businesses with accounting configuration software using cloud computing technology.
  • Business process management (BPM) and Business Blueprints and flowcharts design through interviews and workshops.
  • Bookkeeping and accounting definition (COA: Chart of Accounts).
  • Configuration of Business requirements according to the System functionalities.
  • Tax preparation and HR Support.
  • Integrates the primary accounting system with different adds-on on the cloud.

Confidential

Functional/Technical Lead

Responsibilities:

  • Business and Functional analysis for minor enhancement development for new requirements to fulfill local regulations for different countries where the client implemented Oracle ERP.
  • Coordinate remote meetings using Webex, GoToMeeting, Skype with teams located in different Latin America counties.
  • Production support tier 2 for urgent issues providing solution with root cause analysis.
  • Attend weekly Change Requests Board meetings.

Confidential

Project Lead

Responsibilities:

  • Analysis of current business process and existing systems to elaborate recommendations and enhancements to improve efficiencies and proper use of the new technology.
  • Attend and make presentations to the weekly project board meetings.
  • Data cleanse, Data Integration and Data migration for 3 countries (ETL).
  • Interface reengineering and testing for data migration from the legacy systems to the eBS application.
  • Oracle architecture: R12, Web Server, Application Server, SOA, Database Server.
  • Sarbanes-Oxley (SOX): Reports for internal and external controls.
  • PCI Compliance: Reports for internal and external controls.

Confidential, San Jose, CA

Functional/Technical Lead

Responsibilities:

  • Sarbanes-Oxley (SOX): Control and audit the ERP process to be SOX compliant.
  • PCI Compliance: Control and audit the credit cards process to be PCI compliant.
  • Month-end, Quarter-end and End-year closing activities.

Confidential, New York, NY

IT Support

Responsibilities:

  • Production support for the Bank Intranet and different interfaces and concurrent jobs.
  • PL/SQL scripting, PL/SQL packages, UNIX scripts, FTP, Concurrent Manager Support and monitoring.

Confidential, Buenos Aires, AR

Senior Functional and Technical analyst

Responsibilities:

  • Developed and customized CRM module for marketing campaigns.
  • Developed Forms to customize business requirements about different customer information they needed to capture.
  • Customized reports for the marketing and sales teams

Confidential, Buenos Aires, AR

Functional and Technical Analyst

Responsibilities:

  • In charge of defining business requirements to develop Oracle PL/SQL customization software for Confidential tax system

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