Operations Manager Resume
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NY
SUMMARY
- More than Fifteen years of experience with Oracle development tools and eBusiness Suite products as a Developer, Production Support Specialist, Financial/SCM Functional and Technical Consultant and team lead.
- More than 10 years of experience as Business Process and Business Analyst and Business process reengineering in different industries (Telecommunication, Government agencies, Software, retail, bank, financial).
- Strengths include great capacity for personal interaction in day - to-day business activities, team player, easy to acquire new knowledge, good decision maker, leadership skills, and strong work related focus.
PROFESSIONAL EXPERIENCE
Confidential, NY
Operations Manager
Responsibilities:
- Provide new businesses with accounting configuration software using cloud computing technology.
- Business process management (BPM) and Business Blueprints and flowcharts design through interviews and workshops.
- Bookkeeping and accounting definition (COA: Chart of Accounts).
- Configuration of Business requirements according to the System functionalities.
- Tax preparation and HR Support.
- Integrates the primary accounting system with different adds-on on the cloud.
Confidential
Functional/Technical Lead
Responsibilities:
- Business and Functional analysis for minor enhancement development for new requirements to fulfill local regulations for different countries where the client implemented Oracle ERP.
- Coordinate remote meetings using Webex, GoToMeeting, Skype with teams located in different Latin America counties.
- Production support tier 2 for urgent issues providing solution with root cause analysis.
- Attend weekly Change Requests Board meetings.
Confidential
Project Lead
Responsibilities:
- Analysis of current business process and existing systems to elaborate recommendations and enhancements to improve efficiencies and proper use of the new technology.
- Attend and make presentations to the weekly project board meetings.
- Data cleanse, Data Integration and Data migration for 3 countries (ETL).
- Interface reengineering and testing for data migration from the legacy systems to the eBS application.
- Oracle architecture: R12, Web Server, Application Server, SOA, Database Server.
- Sarbanes-Oxley (SOX): Reports for internal and external controls.
- PCI Compliance: Reports for internal and external controls.
Confidential, San Jose, CA
Functional/Technical Lead
Responsibilities:
- Sarbanes-Oxley (SOX): Control and audit the ERP process to be SOX compliant.
- PCI Compliance: Control and audit the credit cards process to be PCI compliant.
- Month-end, Quarter-end and End-year closing activities.
Confidential, New York, NY
IT Support
Responsibilities:
- Production support for the Bank Intranet and different interfaces and concurrent jobs.
- PL/SQL scripting, PL/SQL packages, UNIX scripts, FTP, Concurrent Manager Support and monitoring.
Confidential, Buenos Aires, AR
Senior Functional and Technical analyst
Responsibilities:
- Developed and customized CRM module for marketing campaigns.
- Developed Forms to customize business requirements about different customer information they needed to capture.
- Customized reports for the marketing and sales teams
Confidential, Buenos Aires, AR
Functional and Technical Analyst
Responsibilities:
- In charge of defining business requirements to develop Oracle PL/SQL customization software for Confidential tax system