SUMMARY

• Sales, Account and Delivery manager with over 17 years of experience handling technology projects in Banking and Financial services and Insurance; skilled business development and account management professional with a focus on capital markets, wealth management and retail banking.
• Successfully managed strategic accounts as Engagement Manager for Confidential Financial Technology and growing the relationships multi - fold; bagged multi-million dollar deals of strategic significance.
• Forging effective relationships with CXO, MD level executives at some of the largest banks on Wall Street.
• Successfully identified and led the effort on large global deals running into $ 10 MN plus; worked on complex pricing models.
• Result driven experience in providing full SDLC for complex multi-site programs and initiatives that includes planning and executing projects involving Design/Development, Integration, Migration, Conversion, M&A, Sunset, reengineering and Maintenance.
• Recipient of the Confidential ’s Annual Sales Excellence Award in 2010 and Making customer win category for 2012.
• Repeat Business: Acquired a contract worth $5MN with Confidential retail banking, leveraging the relationship and the system knowledge gained with their consumer liability applications. Handled multiple projects in Smith Barney
• Cost savings: With a matured quality and project management processes, implemented productivity improvements year on year, this attributed to cost savings and handling more work with same resource count.
• Solutions Mindset: Provide automated solutions in all of key engagements handled, thereby adding great value for clients, resulting in reusable solutions for rest of client organization.
• Global delivery model: In-depth understanding of the onsite - offshore model; have dealt with large global teams spanning far-shore, near-shore and different time zone. Application development/maintenance setup at offshore from RFP stage to connectivity setup, training, transition to steady state maintenance, involving web, client-server and mainframe technologies. Have handled both fixed price and Time and material engagements
• PMP Certified - Performed Project/Program Director roles, hands on with demonstrated expertise completing projects and initiatives within the focus on PMI triple constraint of Scope, time, cost along with Risk, quality, customer satisfaction

TECHNICAL SKILLS

Applications: MS Office/MS Project/Access, Share Point, Visio, AGILERUP Methodologies, RAD, SCRUM

OS/ Languages: Windows NT, IBM Mainframe, MVS operating system, MQ-Series

Databases/Tools: COBOL, VB/VBA, Natural/adabas, JCL, CICS, JAVA, J2EEJDK, WAS, JSP, Jscript, Web services (SOAP), AJAX, XML, XSL, DB2, SQL-DDL,DML,DCL, IMS, IDMS, Natural, VSAM, table bases, flat files TSO/ISPF,, SDFII, Rational Suite, Clear case, clear quest, Mercury QC, QTP, IBM BMC utilities, Plan View PM Tool, SharePoint, Application Manager, Evolveware, Legacy Modernization, Reverse Engineering, Re-Engineering, Data Model Extraction, Business Rule Extraction, Data flow Analysis, Data warehouse Sourcing

Best Practices: Six Sigma, CMMi compliance for SEI-CMMlevel5, AGILE/Waterfall, PM-BoK

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Sales and Solutions - VP

Responsibilities:

• Securing solution driven deals across BFSI accounts relating to business efficiency, transformation- Enterprise architecture, testing and data analytics
• Single point onsite contact as Account / Engagement for various client relationships.
• Managed the sales, solutions and delivery with an annual run-rate of USD 8 Million P& Confidential .
• Achieved 100% of the target set for the year ;
• Market analysis including competitive analysis of similar products offered.
• Successfully conducted demos and created leads from existing accounts and new prospects.
• Won and executed projects involving Design/Development, Integration, Migration, Conversion, M&A, Sunset, reengineering and Maintenance.
• Strategize various offerings, Design of Collaterals, Go-To-Market strategy, Marketing campaigns, Setting up events, Product demos, Pilot- Proof of concepts, Deal structuring, Proposals, Statement of work, Project Initiation, Training and Mentoring of teams both onshore and offshore.

Confidential

Engagement Manager

Responsibilities:

• Act as liaison between client users, vendors and technology team.
• Playing an advisor to the customer in their quest to achieve optimum return on investments in terms of cost, quality and stability viz platform convergence, vendor consolidation.
• Liaise with counterparts in other geographies and propose initiatives in line with the larger strategic roadmap of the customer.
• Managing the program scope, budget and schedule, Interacting with various business users - Implementing projects - Estimation and Planning - Program milestone and metrics report preparation - High level design - Offshore team management - Scorecard preparation and tracking for senior management review.
• Track effort, schedule, and reports to senior management. Involved in Planning roadmaps and 2008/2009 priorities.
• Involved in Automation projects for business process automation using workflow process, automation projects resulted in cost savings.
• Providing business signoff after validation for technology group’s development and turnover. Involved in workflow development applications for BPM of Prime Brokerage.
• Handling a globalize application, taking ownership for applications in applications group.

Confidential, New York, NY

Account/ Engagement Manager

Responsibilities:

• Single point of contact for customer managers for all new business, escalation etc.
• Anchoring Vendor relationship with Client information services group, Citigroup Smith Barney. Handling multiple projects worth $5+ million P& Confidential .
• Involves bottom line responsibility for all projects in that line of business, billing, managing invoices, handling issues/escalations if any, resource allocation/management assisting/enabling the team on technical, domain front ensuring proper training.
• Filling the gap between Client managers, Business users and vendor teams (onsite and offshore), ensuring success of all projects in client information services group.
• Multiple projects in Client information services group: Managing project budget, financial analysis, Delivery of Account verification, web application, Investment Advisory services- design and build new statement monitors for the brokerage account.
• Bottom-line Responsibility in talking 116 applications towards steady state maintenance to an offshore development center. Defining strategies based on different application groups/technology/team structure.
• Handled engagements in a managed services model, Involved in application transition with a transition planning and knowledge acquisition.
• Involved in cost saving efforts by handling automation projects for Smith Barney Client information services group.
• Business requirements gathering - Interacting with business users - Implementing projects - Impact analysis - Estimation and Planning - High level design and Functional Spec - Offshore co-ordination - Track effort - defect - milestone and metrics report preparation
• Maintained all projects in CMM Level5 managed process levels.

Confidential, New York, NY

Engagement Manager

Responsibilities:

• Single point of contact for all proposals pertaining to retail banking services.
• Relationship management: Anchoring vendor relationship with Consumer liabilities system, Confidential N.A., management involves business development, bottom line for all projects in that line of business, billing, managing invoices, handling issues/escalations. Filling the gap between Client managers, Business users and Vendor team (onsite and offshore)
• Account/Relationship management, Business development, anchoring relationship, Business requirements gathering, Interacting with business users, Implementing projects, Estimation and Planning, High level design offshore co-ordination, Track effort, defect, Resource Pool manager.
• Interfacing with the business heads and the application stakeholders for understanding the business needs, the client’s IT team for collaborative application development and the clients’ Infrastructure management team for application deployment and roll-out. PMO role in coordinating various groups.
• Program Management for large merger initiative of First American Bank merger with Confidential Retail Banking

Confidential, New York, NY

Program Manager

Responsibilities:

• Engagement Manager and Single point of contact for all engagements for Confidential within Confidential Retail Banking.
• One large initiative was for Retail banking applications, to identify chokepoints, which could inhibit the 5x growth strategy of Confidential and remediation of these chokepoints. The project involved 85 applications (71 mainframe and 14 distributed software applications).
• Global Program Manager for this large program - a project with strict deadlines executed on a fixed price model.
• Experienced in project planning & execution, requirements gathering and analysis, estimation, risk management, overall delivery and SLA management.
• Initiated and made significant contributions to improving efficiencies, that has resulted in significant benefits to the client. Contributions include documentation, defining procedures and standards, designing and developing a review process.
• Client interfacing on gathering requirements and impact analysis. Driving and active participation in high level and detail design, Managing Production support, post production fixes, review of code changes, independent testing of team’s code changes, Offshore co-ordination.

Confidential, St.Louis, MO

Project Lead/Manager

Responsibilities:

• The graphical user interface in Power builder is used by the managers to get reports regarding sales made for specific products and categories of date. The relevant data is stored in DB2 tables and the enterprise data warehouse that uses Teradata database for data storage. Worked on sales tracking application which deals with chargeback of incentives for sales professionals and deduct from the billing amount.
• Enhancement of Customer Information database, CIDB is a critical system that deals, with Customer as well as carrier data. STARS and MPS systems feed the CIDB.
• Team lead, coordinating with developers offshore, Issue resolution contact. Analysis of data, developing programs and Jobs. Reviews and Unit/System testing. Developed/enhanced programs for data extraction.

Confidential

Developer

Responsibilities:

• Developer: This project dealt with DB expansion: Database expansion includes analyzing the necessary date fields to be expanded in the database (DB2 and IMS).Developed/enhanced programs for data aging. Coding, reviews and independent test, Involved in Analysis and design, Coding and unit testing, Integration testing and System testing.