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Lead Salesforce Developer Resume

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Austin, TX

SUMMARY

  • 12 years of experience in IT Salesforce.comthis includes Analysis, Modeling, Design, Coding, Testing and Implementation in Banking, Real Estate, Manufacturing and other domains.
  • Experience in Administration,Configuration,Implementation,Lightning, and support with Salesforce platform.
  • Customized existing Visualforce to align with Salesforce newLightning UI experience.
  • Created multiple Lightning Components, added CSS and Design Parametersthat makes the Lightning component look and feel better.
  • Experienced in Sales force SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, and Salesforce.com S - Controls.
  • Implemented CPQ System to improve user experience in the Quoting process using Salesforce.
  • Experience in building Visual Force Pages, Visual Force Custom Controllers/ Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.
  • Events Strong experience with Salesforce and hands on experience with the Apex programming language, building Salesforce Lightning UI, Salesforce Lightning Connect to call external API, and development of REST APIs.
  • Handled the Team of around 12-15 Members as a Team Lead.
  • Implementation experience of Salesforce.com applications like the Sales, Marketing and Service and Support Modules.
  • Expertise inService Cloud consolewith exposure toCTIadapter andmobileapplication integrations.
  • Expertise in Salesforce core languages: Apex (language, triggers, classes, web services); Visualforce (pages and components); Lightning components, LWC and SOQL.
  • Have in depth Knowledge and understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Order Management, Account Management, and Case Management.
  • Proficient inData Migrationfrom Traditional Applications and Legacy Systems.
  • Extensive experience in all phases ofSoftware Development Life Cycle (SDLC)andquality management process. Hands - on experience in several mid-size, global implementations using Apttus CPQ.
  • Proficient in analyzingbusiness requirementsintoFunctionalandtechnical design documents.
  • ImplementedSDLCfor application development based on Agile and Waterfall methodologies.
  • A strategic thinker with demonstrated abilities toperform independently.
  • Expertise in SFDCDevelopmentusingLightning Application,Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Components, Apex Web services, Org - Wide default, Sharing rules, Work Flows.
  • Hands on experience with Apttus CPQ for generating quotes, creating product catalogue and price.
  • Knowledge on WSDL, web services SOAP API, BULK API, REST API,force.com callouts, Batch and Schedule Apex Programs. experience inSalesforce.com CRM integration,developing and deploying custom integration solutions.
  • Hands on experience in writing queries usingSOQLandSOSLin Apex Classes, Triggers and Governor Limits.
  • Experienced in scripting languages like HTML, XML, CSS, JSP, AJAX, APEX Web Services API development skills and Java Script, Web Services-Axis.
  • Strong knowledge of SFDC standard data structures and familiarity withForce.com Explorer, Data loaderand Import Wizard. Experienced working withsalesforce.com sandbox,production environments, also withEclipse IDE Force.com Plug-in environments.
  • Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
  • Upgraded some Apps from Salesforce Classic to Lightning experience to develop rich user interface and better interaction of pages.
  • Hands-on experience on using Vlocity Communications, Media & Energy, Vlocity Insurance & Financial Services, Vlocity Health Insurance, and Vlocity Clickstream Analytics on different industrial domains.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
  • Experience in configuring & customizing the Apttus CPQ and CLM tools.

PROFESSIONAL EXPERIENCE

Lead Salesforce Developer

Confidential, Austin, TX

Responsibilities:

  • Lead a team of 8-10 developers, provided guidance to the team and involved in designing phase.
  • In charge of the complete salesforce activities for the entire organization after the initial package deployed by Salesforce.com.
  • Identified as the Premier Support contact person for the organization, open cases with Salesforce, follow up until the issues are resolved.
  • Created modern Lightning Apps combiningLightning Design system, Lightning App Builder, and Lightning Component features.
  • PerformedApttus CPQ related configurationfor product setup, approval matrices, approval rules, process builders and flows.
  • Involved inTest configuration Apttuswithin Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
  • Hands on experience in migrating Salesforce Classic code into LWC Code.
  • Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management onSales Cloud.
  • Built Lightning components using Controllers, Handlers and using these components inVisual force pages and integration using Lightning Out.
  • Worked on CI/CD using Atlassian tools like Bit Bucket & bamboo.
  • Enhanced in Java/J2EE technology stack and distributed computing.
  • Involved with Jira for issue and project tracking desired for Prior Agile development.
  • Proficient in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
  • Experience on CPQ using Product Catalog Quoting and Contracting.
  • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of SalesForce.com from scratch.
  • Developed Custom Apex Triggers, Classes and Test Classes, Visualforce, and Lightning Components to address business requirements in alignment with Best Practices.
  • In Aura framework, working knowledge of Lighting Web Components.
  • Strong knowledge about Sales cloud, Service cloud, Market configuration, customization, and good understanding with Client/Server architecture, Object-Oriented design techniques and web application design.
  • Written Apex Test classes to meet Unit testing before migrating from Sandbox to Production environment.
  • Use SOQL & SOSL considering the Governor Limits for data manipulation using the apex code.
  • Prioritized and resolved CRM issues based on SLAs.
  • Created multiple reports to monitor CRM system performance.
  • Used refined global search in Lightning by developing Apex classes and Controllers.
  • Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool calledData Loader.
  • Implemented the Web Services throughWSDLin the Salesforce.com for outbound messaging.
  • Worked on Integrating SAP and Salesforce Systems usingSOAPandREST API’s.
  • Advanced Features inSalesforce usingLightning Process Builder
  • Created CustomObjects, Custom fields, Tabs, and applied necessaryValidation rules.
  • Implemented record types wherever necessary.
  • Createdpage layouts, search layouts to organize fields, custom links, related listsand other components on a record detail and edit pages.
  • Involved withSalesforce.com Premier Supportand handled the support cases with the help salesforce.com support.
  • Worked on Dev Automation tools for Code Management, Continuous Integration and Continuous Delivery such as Jenkins and Git Hub. (required)
  • DevelopedtriggersandApex classesby implementing best practices.
  • ImplementedVisualforcepages with public-facing websites by using Force.comSites.
  • Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
  • Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
  • Deployed Apex using Force.com IDE, Force.com Migration ToolandWeb Services API.
  • Implemented Classes, Interfaces, Keywords and Annotations.
  • Integrated Apex with External services by making callouts that usedSOAPandWSDL.
  • Customized different page layouts and assigned them for different profile users.
  • Proficiency in SFDC Administrative tasks likecreating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions.
  • Implemented pick lists, dependent pick lists, lookups, junction objects,master detail relationships, validationrulesandformula fieldsto the custom objects.
  • Exposure to variouslatest featuresof salesforce likePermission Setsto give user-specific permissions,content management, documents and libraries.
  • Extensively worked in real-timeWeb service integrationof Salesforce with J2EE web applications.
  • Directly interacted with various user groups to understand and gather requirements and conducteddemosto show prototypes.
  • Improvise process of making the fixed come across GRS and Service Now to make system stable.
  • Update security matrix up to date with PIQ Integration; monitor all the EUA from GRS.
  • All time support to dependency team (Web methods and Conversion Team).
  • Worked with SAP MDM to evaluate duplicates from the foundation capability.
  • Created automations of emailsto Opportunity owners based on business requirements.
  • Resolved major issues in previously exisiting integrations betweeen SAP and Salesforce in theCast Ironenvironment.
  • Created orchestrations forbi-directional integrationof Salesforce and SAP usingCast Irontool.
  • Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.

Senior Salesforce Developer

Confidential, Seattle, WA

Responsibilities:

  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visualforce, force.com API, and web services.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visualforce Pages.
  • Createdworkflow rulesand defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Worked on variousSalesforce.com standard objectslike Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Activities, Dashboards and Reports.
  • Created newcustom objects, assigned fields, designedpage layouts, custom tabs, components,visual force pages,custom reports.
  • Designed, developed and deployedApex Classes, Controller ClassesandApex Triggersfor various functional needs in the application.
  • Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
  • Worked on Service cloud console application to create a new VF view of different cases at a time inform of tabs.
  • Creating Lightning Components and used Salesforce Lightning Design System (SLDS) to convert existing Visualforce pages to lightning components.
  • DevelopedLightning appsusing Lightning Components and made them compatible with salesforce1 mobile app.
  • Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in Lightning experience.
  • Created variousReports (Summary reports, Matrix reports, pie charts, Dashboards, and Graphics).
  • Developed Visualforce Pages using different components and using Angualr.js, HTML5, CSS3.
  • DevelopedApex Classes, Controller Classes and Apex Triggersfor various functional needs in the application using the Eclipse IDE.
  • Skilled in understanding and implementing the new salesforce Lightning Experience.
  • ImplementedSalesforce Lightning Componentsfor small set of users for customizing reports and dashboards.
  • Proficient on programming best practices, design patterns and design trade-offs on internet and cloud-based platform.
  • Automated the test scripts using Maven-Selenium Project in Eclipse Editor.
  • Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
  • PerformedBulk Data Migrationfrom Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, Apex Data Loader utility and ETL tools.
  • Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields.
  • Used refined global search in Lightning by developing Apex classes and Controllers.
  • Strong knowledge on VMOC rules, Veeva vault integration with Veeva CRM, IRep implementation and with Approved email setup and implementation.
  • Capable of prioritizing and managing assignments, tasks, and significant projects to completion with minimal supervision.

Senior Salesforce Developer

Confidential, Miami, FL

Responsibilities:

  • Involved in Salesforce.com ApplicationSetup activities and customizedthe apps to match the functional needs of the organization inunlimited edition.
  • Migrated Data from ACT and Microsoft access.
  • Createdpage layouts, search layoutsto organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Implemented pick lists, dependent pick lists, lookups, junction objects,master detail relationships, validationandformula fieldsto the custom objects,Web to case, Email to case.
  • Implemented the requirements on Salesforce.com platform andForce.com IDE Plug-inusing Eclipse.
  • Worked on various standard objectslike Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases,Reports and Dashboards.
  • ImplementedWeb-to-leadto track and solve leads from the website.
  • Created differentworkflow rulesand Approvalsfor various campaign processes.
  • Designed, and developed theCustom objects, validation rules, Page layouts, Custom tabs, components, Visual Force Pages to suit to the needs of the application.
  • Designed, developed and deployedApex Classes, Controller ClassesandApex Triggers, packagesfor various functional needs in the application.
  • Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration usingInformaticaon demand.
  • Perform detailed analysis of business and technical requirements and developed theApexclasses using other Platform based technologies likeVisual Force, Force.com IDE.
  • Experience in developing Salesforce CRM App Exchange Applications in Classic as well as Lightning.
  • Effective work of Data Migration using Import wizard, Excel connector and Apex Data Loader.
  • Good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
  • Used SOQL/SOSL for DML operations on various standard and Custom Reports and Reports Folders for different user profiles based on the need in the organization.
  • Used and administered salesforce CRM, in a support capacity logging ticket, and running reports for performance related metrics.
  • Design the UI/UX modules with HTML5/css3 and web services in Apex/Visual force, with jQuery Mobile, JSON, Ajax. Web charts, web dashboards.
  • Design and develop the Custom objects models and SOQL and SOSL queries within Governor Limits.
  • Deploy Sandbox to live production Org and data load/migration using Cast Iron, Apex Data Loader.
  • Consolidate multiple Lead sources for easy tracking by marketing/Sales department throughout the process.
  • Integrate with the In-Store POS system using IBM Cast Iron Cloud and SFDC to SFDC integration using Cast Iron.
  • Design, develop and test the Force Workflows, Analytics, and Dashboards.
  • Developed jQuery Mobile UIs, with HTML 5, CSS 3, JavaScript and jQuery.
  • Used thesandboxfor testing and migrated the code to the deployment instance after testing.
  • Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
  • Developed differentVisualforce Pagesto suit to the needs of the application using different Visualforce components.
  • Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.

Salesforce Developer

Confidential

Responsibilities:

  • Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
  • Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
  • Created Visualforce pages to show the fields in collection call object for data entry and show the history of collection calls.
  • Develop product capabilities using Force.com, Apex, Visual Force pages, Java Script, other technologies to connect with other party by integration service.
  • Worked on Delegated Single Sign On, integrating with .net platform.
  • Worked onService CloudandSales Cloudimplementations.
  • Implemented Email-to- Case, Web-to- Case entry and manual case entry for entering customer’s cases in Cases Tab.
  • Auto Response rules, Assignment Rules and Escalation Rules.
  • ManagedService Cloudcomponents including Service Console, Partner portal, Call Center,CTI integration, Customer Portal, Live agent, Knowledge Base and Entitlements.
  • Worked with Visual ForcePages,Custom Controllers,Extension Controllers,Apex Coding,Apex Web Services,Apex ClassesandApex Triggers.
  • Worked withDynamic Apexto accessS-Objectsand fields to describe information, executeDynamic SOQL,SOSLandDML queries.
  • Used SOQL and SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
  • Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
  • Use App Cloud mobile to instantly deploy apps to users with Salesforce1. Build user friendly and native android IOS and windows app with the mobile SDK, design and run massively.
  • Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization via Cloud.
  • Implemented Custom Labels and Custom Settings for referencing data sets across Apex Controllers.
  • Generated different Reports (summary reports, matrix reports, pie charts) and Dash boards on data from objects after execution of controller logic.
  • Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management and triggers.
  • Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.
  • Used various sandboxes for developing, testing and migrated the code to the production instance after testing.
  • Deployed code and configuration across sandboxes and production using IDE and Change sets.
  • Developed ComplexApex BatchJobs and changes to the existing Jobs for better Performance.
  • Createdprofiles,rolesand implementedobject level,field levelandrecord level security.
  • Developed and deployedworkflow rules,approval processes,email templates, andassignment rules.
  • Create Technical Designs for new integration product functionality on our client's Student Relationship Platform.

Salesforce Admin

Confidential

Responsibilities:

  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Created Salesforce Objects and related metadata necessary to support customizations across instances.
  • Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
  • Designed and deployed dynamic workflows, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Worked with the user groups for gathering requirements throughout the Planning and implementation.
  • Involved in SFDC application support for end users.
  • DevelopedWork flow rules, Time dependent Action Triggers,Email Templatesto implement the business logic.
  • Created Page Layouts, Search layouts to organize fields, Custom Links, Related Lists, and other Components on a record detail and edit pages.
  • Configured Role based Authorization onObject/ Field Level.
  • Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
  • Reviews and streamlined existing CRM to endure accurate adoption metrics reporting. Deactivating users to release licenses.
  • Created user Roles and Profiles, given them Security controls, and shared settings.
  • Maintaining profiles roles and Standard Objects like user Accounts, Contacts, Leads, Campaigns, Dashboards, Reports.
  • Also created Reports for custom financial data of current and potential portfolio.
  • Authorized access to data, financial data and overall better customer security facilities.
  • Developed various Custom Objects, Components, Controllers, Custom Reports, Custom Tabs, Labels, Visual force pages, Validation rules, Approval Processes and Auto-Response rules for automating business logic and Report folders for different users and profiles based on the requirement.

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