SUMMARY

• An accomplished Lead Business Analyst / Business Consultant with over 14 years of solid professional experience in requirements specifications and management in multiple Sector working with extensive domain knowledge of Capital Markets, Retail Banking & Commercial Lending, Mortgage Lending, Wealth Management, Regulatory/Compliance, ERP, Healthcare, Digital Transformation project, CRM projects, Cloud project, Billing project.
• Extensive knowledge of the Unified Modelling Language (UML), Rational Unified Process (RUP), System Development Life Cycle (SDLC), Waterfall and Agile
• Facilitating JAD Sessions (Joint Application Development)
• Requirements Gathering, Elicitation and Analysis, data model, data dictionary, Business Architecture Document, Systems Requirement Document.
• Documentation of Business and Systems Requirements
• Use Case Modelling and Functional Design Specifications (Storyboards)
• Expert level documentation skills - Project Charter, Project Plan, High Level Requirements, BRD, SRS, Use Case, Business Implementation Requirements, SRS, Process Maps, Work Flow Diagrams, Requirements Traceability matrix (RTM), Change Requests and user interface design documents.
• Adept in Agile Requirements best practices and managing Sprint Planning sessions; Managing Product/Sprint backlog, grooming and prioritizing the User stories; materializing Product Visions and Goals into Product Features, User Stories and Release Strategy along with acceptance and evaluation criteria using JIRA, Confluence, Rally
• Extensive knowledge and experience of PMO processes and tools that deliver results predictably and effectively at project and program-level
• Experienced in writing detailed Test Plans, Test Scenarios, Test Strategy, Test Data Management Plan and managed all testing artifacts in HP QC/ALM, JIRA utilized the same for test execution and reporting and Support UAT and BAT
• Hands on experience in working with business stakeholders on functional design sessions and detailed solution design sessions
• Extensive knowledge on creating mapping documents for large enterprise projects, data models, data dictionary, Systems Architecture Document.
• Extensive knowledge working with inventory accounts and global security change projects
• Experienced in creating and implementation of Operational Readiness and Organization change management procedural plan documentation for business
• Expedite change management plans that minimize employee resistance and maximize employee engagement thus driving faster adoption, utilization and higher proficiency on the changes.

TECHNICAL SKILLS

Technical Skills: MS Visio, TIBCO Nimbus, JIRA, Confluence Confidential Info sphere, HP ALM, MS Office Suite, MS Project, MS SharePoint.

Operating Systems: Windows 10, Windows Server 2008/2008R2/2012, Mac OS, LINUX/Solaris/HP-UX

Test Management Tools: HP Quality Centre /Test Director. JIRA

Languages/Frameworks: JAVA, JUnit, TestNG, C#.Net, Nunit, Flex, Ruby, VB Script

Databases Knowledge: Oracle, MS Access, My SQL, Confidential DB2.

PROFESSIONAL EXPERIENCE

Confidential

Lead Business Consultant/Product Owner

Responsibilities:

• Facilitate requirements gathering sessions. Document and validate results with subject matter experts and drive the creation of strong system specifications that enable the development and/or acquisition of appropriate systems to meet business requirements and the solutions supported multiple asset classes Fixed-Income securities (bonds), derivatives and Equities of Confidential Securities (TDS) Capital Markets.
• Build as-is and to-be process design flows, identifying efficiencies and leveraging the capability of digital resources
• Liaise with Digital Engineers and business subject matter experts to brainstorm and document innovative solutions alternatives. Evaluate alternatives relative to business requirements and provide advice that is rooted in deep subject matter expertise
• Participate in process design meetings and translating outcomes into process documentation. Conduct process walkthroughs and validation with business subject matter experts. Document the key risks, mitigating controls, performance measures, cost drivers and business continuity plans for processes
• Solutioning end to end lifecycle events of assets OTC Swaps, Cross Currency Swaps, Mutual Funds, Fixed Income (Bonds and Bank loans), FX and derivatives, Equities trading from middle office processing after they are traded on the OMS
• Creating client reports (internal and client facing reports) from the current system to solution it in the future state.
• Created Request for Proposal (RFP) and Request for Information (RFI) for vendors and third party application providers.
• Performing source to target data mapping, data analysis and data management
• Meeting with report user SMEs to understand and document the current manual steps in the creation of the reports from the reporting tool.
• Experience leading teams of business analysts with implementing large scale projects,
• Gap analysis of the current process and documenting the findings and doing further assessment for a future state solution.
• Identifying the problem and doing a gap analysis in the current reporting tool for the manual steps in the creation of the report.
• Involved in using MS Visio for process flows, Confluence for user stories and JIRA for tracking issues.
• Conducting walkthroughs with business, technology, QA and other key stakeholders across different geographic locations (Canada, UK, USA).

Environment: MS Office - Confidential Hadoop, Word, Excel, PowerPoint, HP AML, Visio, JIRA, Confluence, Dynamic 365, Tableau reporting tool.

Confidential

Senior Business Consultant/Product Owner

Responsibilities:

• Identified subject-matter experts and drove the requirements gathering process through approval of the documents that convey their needs to management, developers, and quality assurance team
• Involved in reviewing and confirming project requirements, objectives, input data, and output requirements with analysts and client; Documented System interface interaction, SRS, SRD and Business Requirement Documents (BRD) using Use case models, Activity Diagrams, Swim Lane diagrams. Conducted thorough data mapping analysis of both source and downstream systems.
• Extensively interviewed traders and front office support to understand the trade booking of equities and fixed income securities. Documented and analyzed Converts, Structured products and bonds trade booking model with front office
• Validated the TOM (Target Operating Model) with compliance, regulatory, operations, legal and tax perspectives to study the impact on broker dealer
• Worked in Agile environment having daily stand up, backlog story refinement, sprint demo followed by sprint retrospective and planning.
• Assisted in entering and updating high-level requirements and breaking them into Epics, User stories, and Tasks in an Agile environment.
• Solutioning end to end lifecycle events of assets OTC Swaps, Cross Currency Swaps, Mutual Funds, Fixed Income (Bonds and Bank loans), FX and derivatives, Equities trading from middle office processing after they are traded on the OMS.
• Developed product backlog with user stories clearly specifying actors, descriptions and benefits of requirements; created user story maps for traceability purposes and prioritized the product backlog to develop sprint log to attain high level of spring velocity.
• Facilitated Sprint Planning Sessions and developed sprint log along with acceptance and evaluation criteria.
• Created Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burn down, and Release Burn down and worked very closely with leadership in ensuring consensus is formed around sprint delivery based on planning and prioritization following Agile methodology.
• Conducted interviews with traders, Front office support and front office technology to understand the trading of equity derivative products and capturing the impacts on the future state
• Captured high-level requirements from different functional groups like Market Risk, Credit Risk, Operations, Financial Reporting and Trade Accounting and Product Control
• Conducted JAD sessions with the stakeholders, end users and SME, to determine the critical business processes and identify key functional requirements
• Gathered and documented Use Cases, Business Rules, created and maintained Requirements/Test Traceability Matrices.
• Created and managed all the requirement artifacts in Quality Centre / ALM
• Experience and knowledge working on Organization Change Management (OCM) process by development/execution of communications, review and oversight of existing training plan, evaluation against new performance expectations and assessment for change reinforcement activities
• Reviewed and validated detailed Test Plans, Test Strategy, Test Scenarios, Test Cases, Test Data Management Plan using User Stories with the QA team and Supervised testing efforts for Functionality, Usability, Reliability, Performance and Regression testing
• Involved database testing using SQL queries with joins, unions, arithmetic, and aggregate functions
• Knowledge of extensible Mark-up Language (XML)

Environment: HP ALM, HP Quality Centre, Oracle, MS SQL Server 2008/2008R2/2012, MySQL, DB2, Mainframes, Java, VB, Windows XP/2007/2010, MS Office, Microsoft Project and MS Visio, MS Access, VB Script, JIRA.

Confidential

Sr. Business Analyst / Business Systems Analyst

Responsibilities:

• Involved in the meeting with business product owners, SME for requirements gathering during system initiation phase using Agile and Waterfall methodologies.
• Worked in an Agile environment and participated in Sprint Planning, Daily Scrum Stand Up, and Sprint Retrospective meetings.
• Used Agile methodology to participate in the development and grooming of Project Backlog User Stories (Requirements) with business and technology
• Assisted in entering and updating high-level requirements and breaking them into Epics, Stories, and Tasks in an Agile environment
• Identified high-level requirements for developing and documenting detailed business requirements
• Performing Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Gathering business requirements using techniques like Process flow maps, use cases, walk through meetings
• Provide requirement walkthroughs with project teams, took feedback and communicated through meeting minutes.
• Reviewed business cases, business process and business rules document to create business scenarios and in corporate these scenarios into System and UAT test cases
• Identifying and understanding the database testing output through SQL queries with joins, unions, arithmetic, and aggregate functions

Environment: Quality Centre, Oracle, DB2, Mainframes, Java, VB, Windows XP/ 2007, Rational Unified Process, MS Office, Microsoft Project and MS Visio, MS SQL Server 2008/2008R2/2012, Mac OS, LINUX, JIRA, Bugzilla

Confidential

Sr. Business Analyst

Responsibilities:

• Gathered requirements to setup the entrance criteria for event processing, data movement control using SDLC, Waterfall methodologies.
• Reviewed business, systems, design and technical specification, identified gaps, ambiguous points and coordinated with respective team to fix the gaps
• Created mock data analysis from the functional, system and design specification,
• Interacted with business users, develop teams to understand the business process and technical flows and created detailed end-to-end test cases based on the processes and business flows
• Independently performed data analysis and documented the gap analysis between AS-IS and TO-BE focus
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, process flow chart diagrams and Web Page Mock-Ups
• Created Process Work Flow, Functional Specifications, and prepared Business Requirement Documents (BRD), Software Requirement Specifications (SRS), non-functional and Functional requirements for Electronic Medical Records (EMR).
• Reports were posted for the management using Microsoft share point and used HL7 messaging.
• Conducting walkthroughs with Architecture Review Board and business users and IT infrastructure teams
• Authored design documentation which included: traceability matrices, functional specifications and Complex process and data flow diagrams using MS-Visio
• Facilitated application development sessions and walkthroughs between technical and Business Architecture teams for meeting customer requirements as well as solving problems daily such as, but not limited to, delays, documenting errors and incorporating software enhancements into design documents

Environment: Quality Centre, Oracle, DB2, Mainframes, Java, VB, Windows XP/ 2007, Crystal Reports, Rational Unified Process, MS Office, Microsoft Project and MS Visio.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements to setup the entrance criteria for event processing, data movement control
• Reviewed business, systems, design and technical specification, identified gaps, ambiguous points and coordinated with respective team to fix the gaps
• Created mock data analysis from the functional, system and design specification
• Created Business Requirement Document (BRD), System Requirement Documents (SRD/SRS), identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, process flow chart diagrams and Web Page Mock-Ups
• Authored design documentation which included: traceability matrices, functional specifications and Complex process and data flow diagrams using MS-Visio
• Facilitated application development sessions and walkthroughs between technical and business teams for meeting customer requirements as well as solving problems on a daily basis such as, but not limited to, delays, documenting errors and incorporating software enhancements into design documents
• Business advice in the areas of Personal & Commercial lending, Business insurance, retirement planning advice and mutual funds investment to small and medium size business customers