SUMMARY

• Senior Salesforce Developer wif 7+ years of IT experience wif more than 4 years of experience in salesforce.com CRM (SFDC) and Force.com platforms.
• Pursuing Service cloud certification.
• 4Years of experience wif SalesforceCustomization, Security Access, creating profiles,roles, users, page layouts, email services, Scheduling Jobs & Reporting.
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and Salesforce applications based onApex Languageand leveragingForce.comPlatform.
• In depth understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Account Management, Case Management.
• Expertise in maintaining teh Functional areas of Data Management, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Extensive experience in using Sales force Administration (SFA),Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules,Work Flows, Approval processes& Debug Logs.
• Proficient in using meta-data migration tools likeEclipse IDEand SalesforceApex Data Loader.
• Application management using Force.com Plug-in - Eclipse IDE in Sandbox and Production Environments.
• Experience in Using Data Loader for bulk import and export of data from Salesforce.com Objects.
• Configured and maintained user security permissions in compliance wif organizational needs.
• Experience in SOQL and SOSL to specify teh criteria that should be used to select data from Force.com database.
• Experience in web technologies like HTML, XML, CSS and JavaScript.
• Committed to excellence, team player, and a prudent developer wif strong problem solving, analytical skills and communication skills.

TECHNICAL SKILLS

• Sales force automation including Leads
• Web to lead
• Accounts
• Contacts and Opportunities
• Cases
• Solutions
• Ideas
• Customer Portal
• Customer Self Service portal
• Web to Case
• E-mail to Case
• Campaigns
• Leads
• Accounts
• Contacts
• Opportunities
• Forecasts
• Products
• Assets
• Contracts
• Cases
• Solutions
• Ideas
• Field creation
• Page Layout creation/editing
• Related list customization
• Record Types
• Reports
• Dashboards
• Formula Fields & Cross Object Formula Fields
• C
• Java
• Apex. HTML
• XML
• CSS
• JavaScript
• AJAX jQuery. Eclipse 4.3.2Force.com IDE
• Workbench. SQL. Agile
• Scrum

PROFESSIONAL EXPERIENCE

Senior Salesforce Developer

Confidential, Vernon Hills, IL

Responsibilities:

• Participated in Requirement Gathering Sessions & JAD Sessions to understand business needs and converted business requirements into functional / technical specific documentation.
• Played key role in enhancement of business modules using Standard and Custom Objects, Custom Settings, formula logic, WSDL, Custom buttons, Visual force Pages, APEX classes, Triggers, Test Methods involving SOQL Queries.
• Implemented teh requirements on Salesforce.com platform using Force.com IDE Plug-in -Eclipse.
• Worked on enhancements to SFDC application as required by business users from time to time-
• Involving implementations in Service Console of Salesforce.
• Worked on Salesforce implementations from inception to delivery.
• Hands on experience on Roles, Profiles and Security and Sharing settings& design limitations involved in using Visual Force Pages and complex Custom Objects having relations.
• Converted several manual/ traditional processes into Salesforce Applications, which included creating Custom Tabs, Visual Force tabs, Web tabs, Visual Force Pages, Workflow & Approval Processes, scheduling Apex Jobs, maintaining Force.com Sites for Web-to-Case applications.
• Active involvement in solving day-to-day tickets having deadlines -which involved direct contact wif clients/users.
• Involved in running daily reports & setting static and dynamic dashboards for logged in Users.
• Well versed wif teh process of detailed analysis of business and technical requirements and craving to teh solution by customizing various objects of Salesforce and using other Platform based technologies like Visual force Pages, Java Script & Apex Triggers.
• Designed Visual Force Pages, Apex Classes, Controller Classes and Apex Test Classes for various functional needs in teh application.
• Handy experience in database operations, system processes, and errors that occur when executing a transaction or while running unit tests, which are processed in Debug Logs.
• Familiar in writing Well Designed Project Documentation for future reference.
• Actively managed resolving issues during pre and postproduction both in Sandbox as well as Production.

Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visualforce Pages & Apex Controllers, Salesforce.com Data Loader, Eclipse IDE, Workbench, Custom Objects & Custom Tabs.

Senior Salesforce Developer

Confidential, Detroit, MI

Responsibilities:

• Actively involved wif Business analysts, other developers, involved in enhancement of business modules using Standard and Custom Objects, formula logic, APEX classes, Triggers, Test Methods and writing SOQL queries.
• Implemented teh requirements on Salesforce.com platform using Force.com IDE Plug-in -Eclipse.
• Worked on enhancements to SFDC application required by business users from time to time.
• Hands on experience on Roles, Profiles and Security and Sharing settings.
• Developed and tested SFA based Application on Force.com Platform in Salesforce.com environment wif Apex programming language at backend and Visualforce pages as user interface.
• Actively participated in teh design and development of custom Visualforce search pages On Accounts & Opportunities and teh Visualforce Controllers.
• Conducted Requirement analysis and Design Walkthroughs along wif teh designers, consultants and management staff.
• Designed Apex Classes, Controller Classes and Apex Test Classes for various functional needs in teh application.
• Worked closely wif UAT team and SIT team in clarifying and resolving any issues while implementing projects.

Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visualforce Pages & Apex Controllers, Salesforce.com Data Loader, Siebel, Eclipse IDE, Custom Objects, Custom Tabs.

Salesforce Developer

Confidential, San Diego, CA

Responsibilities:

• Worked wif teh user group for requirement gathering throughout theplanningandimplementation.
• Designed, and developed Apex Triggers for various functional needs in teh application and worked in improving existing Apex code.
• Worked in developing various Apex classes, components, and Visual Force.
• Successfully implemented Web-to-Lead and Web-to-Case in teh organization.
• Integrated Apex wif External services by making callouts that used SOAP and WSDL
• Worked wif Apex Scheduler to invoke Apex classes at regular intervals.
• Worked wif Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Deployed Apex using Force.com IDE, Force.com Migration Tool.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Improved Client side user interface elements on a visual Force page using JQuery.
• Maintaining standards of Apex code- maintaining Test coverage in teh Organization.
• Troubleshooting and configuring Data Loader operations and running teh Data Loader in batch mode.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files. Defined lookup and master-detail relationships on teh objects and created junction objects.

Environment: SalesForce.com CRM Application Platform, Force.com Apex Language, Apex Triggers and workflows, SOQL, SOSL, Visual Force, Data Loader, Eclipse, Approval Processes, Email, Messaging, Reports & Dashboards.

Java/Salesforce Developer

Confidential, Chester, VA

Responsibilities:

• Developed various Custom Objects, Tabs, Components and Visual force Pages and Controllers.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Created and deployed Several Reports, Dashboards using salesforce.com platform.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in teh application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Involved in Data mapping specifications to create and execute detailed system test plans. Teh data mapping specifies wat data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Created and used Email templates in HTML and Visualforce.
• Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh homegrown applications by using teh homegrown web services.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, APEX Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Siebel, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Java/J2EE Developer

Confidential

Responsibilities:

• Worked directly wif user groups in analyzing and specifying business requirements for teh design and development of project.
• Suggested and advised clients to tactfully alter workflow of application to increase teh efficiency and ease of use.
• Designed and Developed user interfaces using HTML, CSS, JavaScript, jQuery and AJAX.
• Extensively used JavaScript for client side validations.
• Experience wif input validation using JavaScript.
• Worked on design of interfaces using web services of external applications.
• Developed application based on SDLC (Software Development Life Cycle).
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed UI, which enhanced user efficiency in using teh functionality defined after business analysis.
• Designed intuitive responsive web pages using teh concept of negative margins and percentages.
• Experience wif UI designing for open source CMSs like word press, magneto, joomla etc.
• Designed cross browser compatible web pages.
• Redesigned several web pages wif better interface and features.

Environment: HTML, XML, CSS, JavaScript, AJAX, media queries, jQuery.