EDI Analyst Resume Charlotte, NC - Hire IT People

SUMMARY

IT Professional with around 7 years of B2B/EDI experience in handling EDI production support activities, Onboarding new Customers, Map development, Testing, Implementation, etc. for Logistics/Transportation services.
Strong experience in EDI X12 transactions such as 204, 990, 211, 214, 210, 997, 404, 110.
Expertise in working with EDI ANSI X12 standard and versions like 3040, 4010, 4060.
Hands on experience in EDI Map analysis, map enhancements, testing.
Monitor/troubleshoot day - to-day EDI Production issues/failures and report them to Customers and respective application teams without any delays and in an effective way.
Handled data translation failures, system health check, problem management, change management, outages, connectivity failures with respect to AS2, SFTP, etc. in a timely manner to prevent any Business impact.
Assisted the upstream/downstream teams with analysis, defect fix, testing and to validate any changes deployed in production environment.
Hands on experience using data formats like XML, Flat file, JSON and EDI.
Responsible for overall EDI tracking to make sure all the high priority issues are handled and on time.
Status reporting to the higher management to help with the project metrics.
Worked successfully with globally dispersed teams.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential - Charlotte, NC

EDI Analyst

Responsibilities:

Responsible for working on day-to-day EDI production support activities like translation failures, connectivity issues and report them to Customers and respective teams.
Responsible for Onboarding new customers.
Responsible for troubleshooting communication setup issues with SFTP, AS2, etc.
Responsible to perform map analysis, map changes, testing and move the changes to production environment.
Responsible to create Incident tickets, Change requests using tools like Jira/ServiceNow.

Environment: IBM Sterling B2B Integrator (SI), IBM Sterling File Gateway (SFG), Sterling Map Editor, SFTP, AS2, Service Now, JIRA

Confidential

EDI Associate

Responsibilities:

Worked on EDI X12 ANSI Transactions such as 204 (Pick-up Request/Load Tender), 990 (Response to a load tender), 211 (Bill Of Lading), 214 (Shipment Status Message), 210 (Invoice), 997 (Functional Acknowledgement).
Worked on new Customer onboarding by gathering necessary EDI requirements like implementation guides, mapping specification documents, EDI ID’s, AS2 Certificates, test files, etc.
Worked on Trading partner setup, map development, testing and implementation of all EDI related work products.
Worked on end-to-end testing with customers and different application teams, identifying problems (if any) and proposing solutions to problems.
Worked on production support issues like translation failures, Customer issues/tickets, System health check, etc.
Act as a single point of contact for all EDI related issues.

Environment: IBM Sterling B2B Integrator (SI), Sterling Map Editor, GXS VAN, FTP, SFTP, AS2.