SUMMARY

• Salesforce developer with 9+ years of IT experience that includes 5+ years of experience in Salesforce.com and Force.com. 4 years of experience in developing applications using Java/J2EE technologies.
• Experience in configuration, customization, integration, communities, and lightning migration from classic, lightning component development using lightning design system.
• Expertise in SFDC Development usingLightning Application, Apex Language,Visual Force Pages, Classes, Controllers, Triggers, Components, Tabs, Apex Web services, Custom Objects, Reports, Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Workflows.
• Worked Salesforce.com Customization, Creation and maintenance of Record types, Page Layouts, Objects, Tabs and Fields.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Expert level skills in writing Apex Classes, Apex Triggers, Batch Process Wrapper Classes, and Visual Force pages.
• Knowledge in working with various deployment tools like Change sets, Jenkins, Tortoise Git, Tortoise SVN, Eclipse IDE and managing repositories efficiently.
• Experience in working with Service Now and handled help desk tickets without reaching service level agreements.
• Developed Lightning apps using lightning Components and made them compatible with salesforce1 mobile app.
• Involved in estimation and analysis for migration from classic to lightning.
• Involved in creating the Tabs, Links and Visual Force pages to configure the application in Salesforce, Managing and executing queries in SOSL/SOQL.
• Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact with Force.com and external systems.
• Worked with Apex Data Loader tool to migrate and update the data from external data base.
• Good knowledge in automating business with Lead and Case Assignment rules based on different criteria.
• Experience with Salesforce.com Reports, Dashboards, Workflows.
• Experience in Person Account Migration, Territory management, and assignment rules.
• Experience in Force.com platform, Sales Cloud, Eclipse, Force.com IDE, Custom App development & maintenance, Roles & Profiles, Security and Sharing, Approval process.
• Extensive experience working on custom objects, custom fields, pick list, and role-based page layouts, Workflow Alerts and Actions, and ApprovalWorkflow, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats Snapshots, Dashboards, and Email generation according to application requirements.
• Extensive experience of capturing and analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
• Experienced in Business Requirements definitions and Analysis, translating the complex business needs into clear and concise Business Requirements Documents (BRD) and Functional Requirements Documents.
• Possess Comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, and Case Management and worked on Sales cloud, Service cloud and Health cloud.
• Experience in implementing Enterprise applications using Java/J2EE, JSP, Servlets, JDBC, Web Services, JavaScript, HTML and XML.
• Acted as a liaison between experts and the client to ensure standards were met, while tracking all project requirements and maintaining appropriate documentation.
• Ability to work in a fast-paced environment with changing priorities.
• Created team specific agile process flow in JIRA to move tasks from one activity to another.
• Experience in using JIRA for issue tracking issues.
• Strong knowledge and working experience with software Development Life Cycle Methodologies Agile, Scrum.

TECHNICAL SKILLS

Salesforce CRM: Apex Language (Classes, Trigger, Batch, Schedule), SOQL & SOSL Language, Visualforce Pages, Components, Sales, Service, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, lightning, lightning Components, lightning design systems, Web Services (Rest, Soap), Jitter bit.

Force.com Tools: Developer Console, Force.com IDE, Force.com Explorer, Workbench, Data Loader, VS Code, Eclipse.

Web Technologies: JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS, AJAX.

RDBMS/ Database: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

Versioning: Git, SVN, Bit bucket

Programing Languages: C/C++, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex.

Web/Application Servers: Apache, Tomcat 5.0, JBoss, WebLogic, IBM Web Sphere, IIS.

Operating Systems: Windows 8/7/XP/2000/NT, Red Hat Linux 7.x/9.0, Unix.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta

Salesforce Consultant

Responsibilities:

• Responsible for requirements gathering from business users and prepare technical requirement specification document.
• Created various Formula, Rollup Summary Fields, Record types, Page Layouts, Search Layouts, Related lists, List views, Custom tabs, apps, Custom Links, Custom Buttons and Actions on a record detail and edit pages.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Developed Salesforce Lightning Applications using Aura Lightning Components, Controllers, and Events and used custom CSS in the components.
• Embedded Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Designed, developed, test and deployed custom salesforce applications using APEX Classes, Controller Classes, Batch APEX, APEX Triggers and validation rules for various functional needs in the application.
• Used Force.com Web services API for implementing web services to integrate with legacy systems.
• Involved in querying sales force tables using SOQL & SOSL queries using Force.com Explorer
• Worked on Data Loading Activities using salesforce.com Import Wizard, Force.com Data Loader, Workbench & Data Loader.
• Created relationships using Lookup and Master-detail among custom and standard objects and created junction objects to establish many-to-many relationships among objects.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Deployed Apex using Force.com IDE, Force.com Migration Tool, and Web Services API.
• Worked on setting up efficient territory assignment rules as to design an advanced territory management system which will ensure that all the accounts in salesforce get automatically get assigned to the right territory. With constantly updating the territories as to keep the system up to date and realigning the data in Salesforce.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Experienced in all SCRUM and SDLC tools (JIRA, Confluence, Visual Studio code) and their usage ensuring traceability, repeatability, the quality, and support.
• Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules.
• Created Dashboards and Dashboard Components and implemented multiple levels and scheduled Dashboard refresh.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.

Environment: Salesforce.com Platform, Sales cloud, Service cloud, Health cloud, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL, Integration, Force.com Platform (Sandbox and production), Force.com IDE Agile, Scrum.

Confidential, Atlanta

Salesforce Lightning Developer

Responsibilities:

• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience Implemented Visual Force pages with public-facing websites by using Force.com Sites.
• Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.
• Set up Marketing Campaigns, Campaign Hierarchies, Lead queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules.
• Worked with Approval processes that use Email Approvals and parallel Approval steps.
• Created Dashboards and Dashboard Components and implemented multiple levels and scheduled Dashboard refresh.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Configured Chatter for the Users in the Organization for collaboration.
• Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Experienced in setting up Environment by enabling My Domain, Decompose the App in Components and build the Lightning App.
• Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Worked on writing Apex Triggers Apex Classes, Batch Apex and Scheduled Apex.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Implemented Single Sign-On with SAML on force.com.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Deployed Apex using Force.com IDE, Force.com Migration Tool, and Web Services API.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Provided product engineering and implementation support services with custom development and production support.
• Implemented Classes, Interfaces and Keywords.

Environment: Salesforce.com Platform, Sales cloud, Service cloud, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, Workflows, Approvals, Reports, Custom-Objects, Security Controls, SOQL, SOSL, Integration, Force.com Platform (Sandbox and production), Force.com IDE Agile, Scrum.

Confidential, NJ

Salesforce Developer

Responsibilities:

• Interacted with Business User Groups for gathering the requirements for Salesforce Implementation and documented the Business and Software Requirements.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, and Components, to suit to the needs of the application.
• Involved in creating and customizing Email template and configuring them to the Email alert within the workflow rule for a standard/custom object.
• Defined lookup and Master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Designed various Web Pages in Visualforce pages for capturing various customer enquiries and implemented logics for migrating cases to different queues based on the type of customer enquiry.
• Created Custom Buttons and links to Mass update and Mass delete the records and invoke Visualforce pages as per requirements.
• Developed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
• Written SOQL, SOSL, Aggregate Relationship queries in apex classes, triggers to retrieve optimized data from Objects.
• Designed and developed workflows and Process Builders to automate the business processes.
• Use Data Loader to Insert, Update, and Bulk import or export of data from Salesforce.com.
• Worked extensively on Force.com IDE Plug-in using Eclipse and ensured apex code worked seamlessly within Governor Limits.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented Data Integration using SOAP, REST API and outbound Messaging to establish the communication between SFDC and External systems.
• Developed web services using Salesforce.com Web services API to provide data for third party clients.
• Used the sandbox environment for Testing and Migration of the code to production after testing.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).

Environment: Saleforce.com platform, Quotes, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Service, Security Controls, Visual Force Pages, Apex Triggers, Apex Classes, Data Loader, Web Services Agile, Scrum.

Confidential, St. Louis, MO

Salesforce Developer

Responsibilities:

• Involved in End-to-End development, design, and requirement Analysis.
• Customized the Content Object and created Custom Object, Fields, Validation rules, Reports and Page Layouts.
• Developed Visual force pages and Apex Controllers, Apex, Triggers on Contact and Custom Post Objects, Workflows, Workflow Email Alerts, Workflow Email templates, Workflow Field Updates and Approval Processes.
• Deployed to SIT, UAT sandboxes and Production using Change Sets.
• Created Test Cases, Scenarios on analyzing requirements at each phase of testing in SIT, UAT and verified & validated in QC.
• Interacted with Client, Business Analysts, Testing Team, and Lead the Offshore Team.
• Implemented Apex Trigger to validate the files attached to attachments Object are encrypted with VSF encryption Tool or not.
• Verified the test cases, log defects with complete information and attaching screenshots in QC.
• Develop new and clean existing data by identifying data gaps to improve Data quality
• Acquire data from primary or secondary data sources to analyze and identifying patterns
• Create Data interactive maps and Visual representations.
• Set up MySQL server for integrating new data into Salesforce
• Provide consultation and technical assistance to staff regarding data/database reporting needs
• Work with Data preparation, Data analysis, Report building.
• Implemented Email-to-Case, Web-to-Case entry, and manual case entry for entering customer's cases in Cases Tab.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Worked on SFDC, CRM, SFA and Billing Modules (Sales Process Automation, Lead and Marketing Automation, Mass Marketing Automation, Customer Care, Accounts Receivables, Credit Limit process, Collections, Rating, Billing, Discounts, Catalogues, Invoicing, Reporting).

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, Emeryville, CA

Salesforce Developer

Responsibilities:

• Worked with the user group for Requirement gathering throughout the Planning and Implementation.
• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Created profiles and implemented Object level, Field level and Record level security. Created Custom labels and used them in validation rules to parameterize the validation rules.
• Created record types and page layouts and assigned page layouts to the record types. Created custom report types and generated report using the report types.
• Developed various custom objects, tabs, components, visual force pages and controllers.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Created Visual force Mail templates and Automated Email Process to send installation instructions to new and existing customers.
• Developed various Apex classes, Controller classes and Apex triggers for various functional needs in the application.
• Created Apex web services which are consumed by backend systems using OAuth. Created cases by performing DML operation using Salesforce API’s.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Created a custom business calendar and used it in triggers to calculate the due dates.
• Created workflow rules and defined related tasks, Time triggered tasks, email alerts, field updates to implement the business logic.
• Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.
• Worked on the designing of Test plans, Test scenarios and Test case for integration and performed user acceptance testing Writing Unit Test scripts for test coverage.
• Written test classes with extensive test coverage to test various scenarios and to cover the code coverage of minimum 85%.

Environment: Salesforce.com, Sales cloud, Apex classes, controllers, Visualforce, HTML5, JavaScript, Web Services, WSDL, Data Loader, UAT.

Confidential

Java Developer

Responsibilities:

• Analyzed the business requirement and developed app using Java and Mozilla XUL.
• Involved in development using spring, Hibernate and JSF Framework. Used ANT script for project deployment.
• Use case, design - class, sequence diagrams. User Interface design.
• Data Modelling - logical and physical models.
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Understand the business aspect of the application and converted into requirements document.
• Create POC for first time patterns and vendor integrations.
• Code review with the developers and delivery team.
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand-up meeting with the whole development teams both onshore and offshore.
• Create Unit Test Documents as part of code deliverables.
• Participate and represent the Integration team in defect triage meeting with channel partners and provider systems.
• Business process review and modelling.
• Data modelling and ER diagrams.
• Develop Functional Requirements Specification (FRS)
• Business process review and modelling.
• Involved in writing SQL queries for the application in Teradata database.
• Create or involve in Implementation planning with Project Manager.
• Support Production install and validations.

Environment: MyEclipse, Core Java, JSP, Servlets, Log4j, MySQL, Tomcat Server, JSON, Windows XP